Accounting Mistake, How to Handle

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    Accounting Mistake, How to Handle

    A few months ago I had surgery. I did not close at all during this time, but had my employees run everything for me that they could. I of course was left to still take care of all of the billing.

    I charge my parents a flat monthly fee. They pay monthly in advance. I do take one week paid vacation and if I take more, I will credit their account. Trust me I won't do it this way again.

    Well when I made the invoices, I was still on medications I had to invoice all the parents. I accidentally gave them all a credit for my vacation when it should have been paid. I realized the error two days later. NOT one parent said anything to me. ONe parent came in and paid that same day the invoices went out.

    I sent out an email and told all of the parents that I made a mistake, void the old invoice and replaced with a new one. Everyone said ok. One parent said they were just about to tell me.

    Well the DCM that paid the check early, paid the discounted amount. I told her that should I take more days off (they would be unpaid), then it will go to cover those days. Well she just gave notice..... Should I make her pay that balance as well????
  • Patches
    Daycare.com Member
    • Dec 2012
    • 1154

    #2
    Yes, I would.

    Comment

    • kendallina
      Advanced Daycare.com Member
      • Jul 2010
      • 1660

      #3
      Yes, I would have her pay that as well. If it's clear in your contract then she has no reason to argue.

      Comment

      • daycarediva
        Daycare.com Member
        • Jul 2012
        • 11698

        #4
        I would too.

        Mistakes happen, what if roles were reversed and you owed her?

        I just credited a dcm $10 today. She laughed at me, but hey, a mistake was made.

        Comment

        • EntropyControlSpecialist
          Embracing the chaos.
          • Mar 2012
          • 7466

          #5
          Absolutely.

          Comment

          • Heidi
            Daycare.com Member
            • Sep 2011
            • 7121

            #6
            definitely!

            It was an honest error, and they know it.

            Comment

            Working...