Question of the Day!!!

[Unregistered]

Your not being confrontational when you enforce your rules. Lock your door and don't open it until your opening time. Simple fix. If they are rude about it, then you smile and nicely say- I don't open until ............ and your early, please don't keep knocking and ringing my bell. Make sure your prompt about unlocking that door on the dot for mornings. If you don't say something you will just be a walking mat to your clients and your policies/rules will mean absolutely nothing.

I ended up putting a sign on my door like businesses and said "Open at 6:30" It worked.

[Blackcat31]

I'm quoting you because you mentioned a window of time that your door is left unlocked but this is for anyone that does contracted hours...

How do you charge an "early arrival fee" on the people that show up after you're already open? I get that the first client of the day may arrive to a locked door and have to wait, but what about the next clients that are allowed to just stroll in early? Does it bother you? Do you still charge?

I do contracted hours. Obviously my daycare is not unlocked until I arrive (usually at 7:00) and if a parent who is contracted to drop off at 9:00 shows up at 8:40, I would charge them for arriving 20 minutes before their scheduled drop off time.

I have a schedule hanging on the cabinet door right by the entry way. It lists each parents scheduled arrival time. I also have a clock right next to it so parents can see they are early/late.

I charge them early arrival fees (to be paid at pick up that day) and late pick up fees (to be paid in morning at drop off).

My families all have consistent and regular drop off/pick up times so I don't have to deal with constantly changing times every day.

[momofboys]

I'm curious - did you talk to the parent about this at pick-up?

[TheGoodLife]

I'm curious - did you talk to the parent about this at pick-up?