You Have to Take Her!

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  • Kym2098
    New Daycare.com Member
    • Mar 2012
    • 92

    You Have to Take Her!

    Dcm comes to pick up daughter was sleeping, mom says oh is she asleep I said yah.. And she was like ohhh hmmmm iiiiiiii.... And I cut her off and said you have to take her!!

    How many ppl have this happen to them? What do you do? I feel so uncomfortable!

    The same mom did this a month ago, and I let her leave.. She came back 20 mins later but I was still mad!

    Do I have to put something in my contract about this seriously???!!! :confused:
  • Hunni Bee
    False Sense Of Authority
    • Feb 2011
    • 2397

    #2
    Wait, what??

    The parents came for pickup and wanted to leave the kid there because she was asleep?

    Um, no. You can just say "DCM, it's pretty disruptive when we have to arrange multiple pickups in a day. When you arrive, I expect you to take dcg with you then. If she's sleeping, I'll be happy to get her ready for you."

    I would put something in the contract if you feel you should. The stuff we have to make rules for .

    Comment

    • Cradle2crayons
      Daycare.com Member
      • Apr 2013
      • 3642

      #3
      Originally posted by Kym2098
      Dcm comes to pick up daughter was sleeping, mom says oh is she asleep I said yah.. And she was like ohhh hmmmm iiiiiiii.... And I cut her off and said you have to take her!!

      How many ppl have this happen to them? What do you do? I feel so uncomfortable!

      The same mom did this a month ago, and I let her leave.. She came back 20 mins later but I was still mad!

      Do I have to put something in my contract about this seriously???!!! :confused:
      My parents are required to text ten minutes prior to arrival for drop off and pick up. I also don't do pick ups during nap time.

      Nip that in the bud real quick.

      Comment

      • daycare
        Advanced Daycare.com *********
        • Feb 2011
        • 16259

        #4
        I would have woken them up..

        BUT I dont allow for pick up during nap time, so I have never had this happen before.......

        Comment

        • daycarediva
          Daycare.com Member
          • Jul 2012
          • 11698

          #5
          It doesn't bother me. I had a dcm stop by early to pick up dcb, and he was still asleep (and the only one still asleep, it was after nap time officially 'ended') dcm said she would wake him, and I said "I can text you when he wakes up, if you would rather he get a good nap in"

          He slept for another 45 minutes, and Mom came an hour later.

          Comment

          • WImom
            Advanced Daycare.com Member
            • Jun 2010
            • 1639

            #6
            I've had parents call to see if the child is still sleeping. Then I don't mind at all and will tell them they usually wake up at _______. Then they come at that time. But if they show up unanounced and then want to leave - Um no!!

            Comment

            • e.j.
              Daycare.com Member
              • Dec 2010
              • 3738

              #7
              I once had a dcd arrive early for p/u and his son was still sleeping. Since he was early and the dcb was a real bear whenever he was woken from a sound sleep, dcd decided to go on an errand and come back. It didn't bother me since dcb wasn't aware that dad had come and gone so I didn't have to deal with a fussing kid. Had dcd been late coming back, I wouldn't have been happy but he ran his errand and came back in time for his regular pick up time. It wasn't a problem for me.

              Comment

              • Lyss
                Chaos Coordinator :)
                • Apr 2012
                • 1429

                #8
                Originally posted by WImom
                I've had parents call to see if the child is still sleeping. Then I don't mind at all and will tell them they usually wake up at _______. Then they come at that time. But if they show up unanounced and then want to leave - Um no!!
                I used to get this all the time from a DCM who would always leave work early but no matter what time I'd tell her he usually woke up she always waited til 5 mins before closing to show up (which is later than her usual). Eventually I started saying yup he's awake and 45mins later (she's always late, so I expected this) she'd roll in and DCB really was awake by then. Never once did this backfire with this DCM ::

                Comment

                • Kym2098
                  New Daycare.com Member
                  • Mar 2012
                  • 92

                  #9
                  Unfortunately no one here naps at the same time here. I have all part timers.
                  The DCG naps for me around the same time every morning but she's not a huge napper, could be 30-1 hr. and then I'll put her down in the afternoon and it could be the same. ( she used to nap for only 20mins, she's 12mo btw)
                  I just think its a bit nervy to come and get your kid and then because they are sleeping (which when I went in to get her she was awake) to think you can leave and come back... It doesn't sit well with me.
                  Perhaps tho if she texted before she came and asked it would've maybe been ok... But when you're already here...
                  Moms contracted time is 5:15 but she typically only works until 4-415 and is here by 430ish latest.

                  I think in Sept. I am going to have everyone re-do their times and make a few adjustments in the contract/handbook. Maybe even close at 5 since no one is here that late anyway!!!

                  Thanks ladies! lovethis this board!

                  Comment

                  • Laurel
                    Daycare.com Member
                    • Mar 2013
                    • 3218

                    #10
                    Originally posted by Kym2098
                    Dcm comes to pick up daughter was sleeping, mom says oh is she asleep I said yah.. And she was like ohhh hmmmm iiiiiiii.... And I cut her off and said you have to take her!!

                    How many ppl have this happen to them? What do you do? I feel so uncomfortable!

                    The same mom did this a month ago, and I let her leave.. She came back 20 mins later but I was still mad!

                    Do I have to put something in my contract about this seriously???!!! :confused:
                    No, you don't have to put anything in your contract. I never understand why people feel they have to put every little thing in their contract...not you specifically (I'm talking generally) but some must have an encyclopedia sized handbook. :: I don't even have a handbook just a two page contract with the most basic things. Everything else I tell them as it comes up.

                    I would just explain how it is disruptive waking other children and such but if they want to call and find out if their child is sleeping then that would be fine. Once here though, please take your child.

                    Laurel

                    Comment

                    • Hunni Bee
                      False Sense Of Authority
                      • Feb 2011
                      • 2397

                      #11
                      Originally posted by Laurel
                      No, you don't have to put anything in your contract. I never understand why people feel they have to put every little thing in their contract...not you specifically (I'm talking generally) but some must have an encyclopedia sized handbook. :: I don't even have a handbook just a two page contract with the most basic things. Everything else I tell them as it comes up.

                      I would just explain how it is disruptive waking other children and such but if they want to call and find out if their child is sleeping then that would be fine. Once here though, please take your child.

                      Laurel
                      I believe in putting things in writing. That way, when someone says "You never told me that" or "I never agreed to that" you can go back and point them to a signed, dated hard copy.

                      You hope you never have to throw papers in someone's face, but this forum is daily proof that someone somewhere needs to do it everyday.

                      Comment

                      • Laurel
                        Daycare.com Member
                        • Mar 2013
                        • 3218

                        #12
                        Originally posted by Hunni Bee
                        I believe in putting things in writing. That way, when someone says "You never told me that" or "I never agreed to that" you can go back and point them to a signed, dated hard copy.

                        You hope you never have to throw papers in someone's face, but this forum is daily proof that someone somewhere needs to do it everyday.
                        I don't have to prove anything. They either comply or they leave. But honestly in 16 or so years I have never had any need to prove anything.

                        However, I also don't have anything in my contract that states they need to give me notice before leaving or that I have to give them any. I REQUEST that they give me as much notice as possible before they leave so I can find a replacement. Technically though, I can terminate immediately for any reason and they can leave immediately for any reason. I've never had to terminate anyone though. The word 'termination' doesn't even appear in my contract. They pay for their last week of care when they sign up so if they skip out then I am paid an extra week.

                        For the most part, I have had good parents. When a problem does come up, I just tell them what I want or need and we usually work things out. If not, they are able to leave the next day if they want to.

                        Laurel

                        Comment

                        • daycare
                          Advanced Daycare.com *********
                          • Feb 2011
                          • 16259

                          #13
                          I guess everyone has not been as fortunate as you have been with your clients. I can speak first hand.....

                          I have a handbook 8 pages, mostly about illness policy. My children's school handbook is over 100 pages long.

                          I wouldn't do business without one but that's just me

                          Comment

                          • Cradle2crayons
                            Daycare.com Member
                            • Apr 2013
                            • 3642

                            #14
                            Originally posted by daycare
                            I guess everyone has not been as fortunate as you have been with your clients. I can speak first hand.....

                            I have a handbook 8 pages, mostly about illness policy. My children's school handbook is over 100 pages long.

                            I wouldn't do business without one but that's just me

                            Comment

                            • Laurel
                              Daycare.com Member
                              • Mar 2013
                              • 3218

                              #15
                              Originally posted by daycare
                              I guess everyone has not been as fortunate as you have been with your clients. I can speak first hand.....

                              I have a handbook 8 pages, mostly about illness policy. My children's school handbook is over 100 pages long.

                              I wouldn't do business without one but that's just me
                              My one provider friend has one page of Guidelines and that's it. My other provider friend I'm not sure about. I'll have to ask her.

                              I don't see the point in it. In a school with so many I can understand but I have the most important things like payment, sick policy, etc. in 2 pages. Nothing else is that important. If I wouldn't want them to pick up at naptime then I'd just tell them that. If they did it again, I'd give them one warning. If it happens again, they can just leave. But really, we get it worked out.

                              I am very careful about who I take in the first place but I've had a few doozies ::

                              Is the point of a handbook if you'd have to go to court? Cause if so, I think my contract would cover any court type issues. The rest just seems like trivial things. Maybe not trivial to the provider but trivial as far as legalities I mean. Just my opinion though. I could be wrong.

                              Laurel

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