Facebook Faux Pas.

[mrsp'slilpeeps]

I have this DC family that have been with me for about 2.5 yrs.

I have gotten up at 5:30 for them to arrive at 6am for free. I open at 7:30am.

I have driven the 2 kids to and from pre school every Tuesday and Thursday for free.

I charge $550.00 per month, per child to be there 2-3 days a week.

She used to pay me $30 per child, per day. They are here usually 2 sometimes 3 days a week. Now she pays $15 for one, B/A and $35 for the other.

She said that they have to budget and save money so they think its fair to only pay a half day for her oldest, cause he is now B/A.

They go on 4 vacations a year, Pay thousands for the boy to play hockey, hundreds on the girl for soccer, dance, swimming.

If the kids don't come in the morning or at all, They take that pay off my next months check.

So long story short, they were supposed to come here early this morning, and never showed up. I texted her and said , so I guess the kids wont be early today?

She's like OMG, I forgot to hit send last night. Sorry. BTW hubby is home with girl today, she is puking. But the son will be over to play soon.

DCD texts me and said I sent DCB over on his bike he should be right there.

It is July 2 and they still haven't paid me.

I ranted over facebook about this, but had her blocked so she couldn't see it. Some how she did. So she lost it. I don't blame her. I know it wasn't professional, but she has never, ever seen anything else I have ever posted. I apologized to her profusely.

Anyway, I told her I was feeling used, undervalued, and unappreciated, Im on the verge of closing down cause I cant live on $300.00 a month or less from them. She apologized and said next time just talk to me. I have, I have even changed my contract in the hopes that they would abide. They haven't.

She thinks coffee and thank yous are enough.

I know I have let them do this to me, but I have had enough. Im broke and frustrated.

So after all this, She still didn't come by to pay me today. Dad said send DCB home on his bike.

Is it true that most of these parents really don't care about how we feel? I just thought that they would have a little more respect than that.

[TheGoodLife]

of course they don't care, they have been getting away with everything for so long. Late fee? I'd tell them now that you will be imposing it (if its in your contract) starting today unless payment is dropped off today. And do it!

[countrymom]

I'll be blunt. You did it to yourself, so really you can complain but unless you do something about it, complaining really means nothing. I would send out a new contract and have them sign it. On it
late fees
pay every week
you don't call or show up you need to charge
also you should do contract hours
they want special then charge them for special

I also require now 3 days a week. If you charge 30 dollars a day for 3 days a week and times that by 4 weeks that 360 dollars for one child. If they want to save money then thats their problem and they should stay home then.

[Laurel]

I'm not sure what B/A means.

When I do part time now I do a 3 day minimum. They pay whether they are here or not.

You are doing a lot of work for free. They should have to pay more for dropping off that early.

No, most really don't care but why should they? I don't care about their personal problems or financial situation. Okay, I have given a break for some and in the end? I got cheated out of $450.

Just tell her that you are sorry for posting it but you realized that you are being underpaid and change their contract. Maybe they could take one less vacation a year? Wow, some people.

I have to gently say that is is your fault for putting up with it but most of us have and have learned the hard way. Me included.

Laurel

[TheGoodLife]

I'm not sure what B/A means.

When I do part time now I do a 3 day minimum. They pay whether they are here or not.

You are doing a lot of work for free. They should have to pay more for dropping off that early.

No, most really don't care but why should they? I don't care about their personal problems or financial situation. Okay, I have given a break for some and in the end? I got cheated out of $450.

Just tell her that you are sorry for posting it but you realized that you are being underpaid and change their contract. Maybe they could take one less vacation a year? Wow, some people.

I have to gently say that is is your fault for putting up with it but most of us have and have learned the hard way. Me included.

Laurel

B/A = before/after school care for a SA.

[mrsnj]

Ouch.

Learn from your mistakes and move on. I think we have all been there at some point. Time to buckle up and reign them in or you will be looking for a new job!

No they don't care. They are getting alot for free or discounted cost. They only see it from their view. They don't care about you as long as it continues. It's in their favor

[EntropyControlSpecialist]

Special isn't special when you're receiving it regularly, so no they really do not care.

Time to implement all of your policies and up the days the must attend (or change the fact that they don't pay when they don't attend) so you can pay your BILLS, girl.

[coolconfidentme]

I think we all have had this happened to us at one time or another. Don't beat yourself up over it, just learn from it.

Act like a dog! Kick some grass over that $H!T & move on!

[Heidi]

I think we all have had this happened to us at one time or another. Don't beat yourself up over it, just learn from it.

Act like a dog! Kick some grass over that $H!T & move on!

[Blackcat31]

Is it true that most of these parents really don't care about how we feel? I just thought that they would have a little more respect than that.

It isn't that parents don't care. It's more like they simply do what works for them....and right now negotiating child care arrangements to work in their favor (including fees/rates and policies) ARE working in their favor and YOU are allowing it.

Families look out for them and what's in their best interests. There isn't anything wrong with that at all and we really can't fault anyone for doing that as we do it as well.....

However, like a PP said, this is YOUR business. YOU set the rules, the rates and how those things are going to be enforced and applied to real life.

You can have it all written down on pretty fancy paper and even include a colorful professional looking cover but it all means nothing if YOU don't stand behind your own rules/policies.

Who cares if the family spends money on hockey or simply throws a $5 bill out the window on the way to work every day....that's their business. Just so long as they pay you when you require payment. If they don't then enforce your consequences.

IMHO, when DCB arrives, I would have the invoice printed out and send home back home to give it to DCD. Let them know he can come back when payment has been made.

fwiw~ I'd kind of have an issue with a DCK just riding his bike over....my policies state an ADULT must sign a kid in and out of care each day.

If you plan on staying in this business, you are going to have to learn to put your foot down and be firm. I know a lot of providers are afraid to lose clients over being strict but I'd rather lose clients than have ones who treat me like dirt and don't pay me...:confused:

We've all been there....you just learn from it, change things to work for YOU and move on! You CAN do it!! happyface

[jenn]

No, for the most part, I don't think they care about the provider as an individual or the provider's family or home. They care about the service they are getting. They care about their situation. They care about their convenience.
I always have to remind myself that this is a business relationship. It's easy to get attached to the children and even some of the parents. Sometimes it can feel like a friendship, but I have learned the hard way that you are not here to be their friend. You are providing a service that they need. It is business.

[Starburst]

I ranted over facebook about this, but had her blocked so she couldn't see it. Some how she did. So she lost it. I don't blame her. I know it wasn't professional, but she has never, ever seen anything else I have ever posted. I apologized to her profusely.

Did you block DCD too? Do you have any daycare families on your facebook or block all of them? Is your account set on private? It's possible she could have 2 FB accounts (one under a false name) or that she spies on your page time to time through a friend's (or DCD's) or other daycare family's account. Or if you said the name or made it obvious to who it was a mutual friend of could have told her.

[mrsp'slilpeeps]

Did you block DCD too? Do you have any daycare families on your facebook or block all of them? Is your account set on private? It's possible she could have 2 FB accounts (one under a false name) or that she spies on your page time to time through a friend's (or DCD's) or other daycare family's account. Or if you said the name or made it obvious to who it was a mutual friend of could have told her.

Im not FB friends with DCD or any of her friends. My privacy settings are high. Still baffled about that!!

[littlemissmuffet]

Im not FB friends with DCD or any of her friends. My privacy settings are high. Still baffled about that!!

A friend of yours might know DCM without you knowing. I have some friends who are FB friends with DC parents - so I would know if they badmouthed me on FB.

[countrymom]

you know whats funny is that mom was mad because you talked about how she owed you money. Well if she was on the ball she would have realized that she owed you money and not send her kid over to your house without a check. It just shocks me that when people get caught that they act even more shocked.