I Have Just About Had It With Doing Daycare

[williams2008]

Long story short a dcm text me an hour ago and asked could she pay me on Monday. I informd her that she could along with the $10 per day late fees added to it and that it has to be paid at drop off or dcb could not stay. Soooooo she text me back I'm trying to get it but he probably won't be back after today:confused::confused::confused: I told her okay well instead of you paying his rate of $80 today you have to pay $240 because you are required to give a 2 weeks notice with pay.

Then she come over here all crying and stuff giving me her sob story saying she don't understand why I said he couldn't come back:confused::confused::confused: I didn't say he couldn't come back, she said he wasn't coming back all because she is mad that I stuck to my policy! Needless to say she left here crying worse than she did when she came and I don't care!

I have had it with dcps who want to pay when it is convienent for them, if they pay at all. I'm also tired of dcps jumping up and pulling their child out because they are mad...

I know, I know, you'll have told me to start making them pay in advance so I wouldn't have to deal with this kind of bull crap. I am furious

[Cradle2crayons]

I wasn't going to say make them pay up front.... Ok... Yes I was....

But sorry I've had a few like that before too... Before I started making them pay up front....

[williams2008]

I wasn't going to say make them pay up front.... Ok... Yes I was....

But sorry I've had a few like that before too... Before I started making them pay up front....

I may lose everyone I got, but I'm going for it. Anyone willing to help me write up a letter to the parents?? PRETTY PLEASE!!!!!!!!

[Luna]

I'm sorry you have to deal with people like that.
I work through an agency for this very reason. The extra rules and regulations drive me nuts sometimes, but I never have to deal with the money issue. I don't think I could even pretend to respect someone who behaved the way your DCM is behaving. After a long week of dealing with all we have to deal with, you sure don't need that nonsense to kick off your weekend

[Lyss]

Maybe she's trying to turn the tables on you? Saying you termed him so she can say she doesn't owe?

I don't trust anyone anymore and I take everything I hear with a grain of salt because of my experiences in this business.

Hope this mom gets you paid!

[Cradle2crayons]

I may lose everyone I got, but I'm going for it. Anyone willing to help me write up a letter to the parents?? PRETTY PLEASE!!!!!!!!

You need a late payment agreement or a demand for payment letter???

[Cradle2crayons]

Or a policy for payment up front??

[Lyss]

I may lose everyone I got, but I'm going for it. Anyone willing to help me write up a letter to the parents?? PRETTY PLEASE!!!!!!!!

BC usually has some pretty great letters, I've borrowed a few ::

[williams2008]

You need a late payment agreement or a demand for payment letter???

I need something stating that payments are due on Mondays at the beginning on the week instead of Fridays at the end of the week.

[williams2008]

Or a policy for payment up front??

Yes this!!

[williams2008]

Maybe she's trying to turn the tables on you? Saying you termed him so she can say she doesn't owe?

I don't trust anyone anymore and I take everything I hear with a grain of salt because of my experiences in this business.

Hope this mom gets you paid!

She would still owe me for this week plus late fees....I'm so sick of having to run people down for my darn money...Another dcp didn't show up to payWTH

[Blackcat31]

Yes this!!

I am not at my PC at the moment but if you want I will PM you the letter I used when I converted all my DCP's over to pre-pay.

[Leigh]

I am sorry to hear this has happened to you! It's hard sometimes to get the guts to ask the parents for payment upfront, but it needs to be done.

I require payment for the following week on Fridays. I ALSO require the final 2 weeks payment to be paid upfront, and I NEVER refer to it as a deposit. Deposits are refundable, this money is not. I let parents know that this money will pay for the last 2 weeks in care, that I can draw from this money to cover damages caused by their child (and I expect to be repaid for this), and that ONE week could be used as a cushion if they have trouble paying (that DOES need to be replenished). I will never refund this money. I let them know that many OTHER parents take off without paying and that I need to treat everyone the same, so now ALL parents have to pay upfront.

The one week cushion does help BOTH of us-when a parent has an unexpected bill, I don't have to lose a client over it. I give parents up to 8 weeks to pay the 2 weeks final pay when they start-this way they don't have to come up with all of it at once. I find that DCP's are much more compliant in the first few months then the final, and don't have a problem with payment at first. And I DON'T spend this money. I keep it in cash in a safe. Then, if a parent does bail, I can still pay myself.

[Laurel]

I need something stating that payments are due on Mondays at the beginning on the week instead of Fridays at the end of the week.

Dear Daycare Parents,

This letter is to inform you that I am changing my tuition policy starting on (insert date).

Tuition will now be due on Monday for the week coming up. In other words, tuition will be due in advance of care rather than after care is given.

Your child's tuition will be due on Monday morning at drop off. A late fee of $___ will be assessed if payment is made later than 1 hour after arrival time. If payment is not made by closing time on Monday, including the late fee, your child will not be accepted into care on Tuesday without payment and late fee in hand. No exceptions.

Thank you for your cooperation.

Sincerely,
Your Daycare Provider

(of course you can change anything, just an example)

[Cradle2crayons]

Dear Daycare Parents,

This letter is to inform you that I am changing my tuition policy starting on (insert date).

Tuition will now be due on Monday for the week coming up. In other words, tuition will be due in advance of care rather than after care is given.

Your child's tuition will be due on Monday morning at drop off. A late fee of $___ will be assessed if payment is made later than 1 hour after arrival time. If payment is not made by closing time on Monday, including the late fee, your child will not be accepted into care on Tuesday without payment and late fee in hand. No exceptions.

Thank you for your cooperation.

Sincerely,
Your Daycare Provider

(of course you can change anything, just an example)

Short and sweet... Pretty similar to mine