I just sit around all day doing waiting for you!?!?

[Angelwings36]

I really feel you in this one, I have learned a lot from most of the people here that we have to stick to our policies otherwise we are going to be taken advantage of.

On the other hand I can see how a lot of people here are saying "wow for 45 min" we'll...... Sometimes it does make a difference but sometimes it's ok. I guess.
It is what it is and you do what you have to do. I would send her a copy of you HB highlighting your late policy. That way DCP will see that you are strict on your policies.

Yes you're right sometimes it makes a difference and sometimes it's ok. The problem is if I don't say something even during the times that it can be ok then when it makes a difference it's even harder to say something because I have let it happen before. Thanks for your advice.