I would try to be as civil as possible at first but if she complained again I would tell her "Well I am just trying to earn a living like you are." And if she continues "if you can't afford me maybe this isn't the best place for you." Especially is she is saying she would "rather spend the money on other things" and continues to pay you less then the agreed amount. Yea I am sure that a lot of parents would rather spend that money on something else, but as my teachers would say "If it wasn't for your job, they wouldn't be able to do their job."
At the FCC I used to work for there was one single mom who would always make a production about how much the daycare cost, Her daughter also had a lot of tantrum issues; I once saw DCM dragging DCG out of Wal-Mart kicking and screaming. Supposedly the mom would always say she was going to kill herself if she had to keep paying high daycare rates. Um.... well, no one told you that you had to pick one of the most expensive daycares in town! She left multiple times due to payment issues or switching her schedule around (she was a nurse) but she kept coming back. I was always surprised the provider didn't term DCM or not allow her back for the lack of respect DCM showed her.
At the FCC I used to work for there was one single mom who would always make a production about how much the daycare cost, Her daughter also had a lot of tantrum issues; I once saw DCM dragging DCG out of Wal-Mart kicking and screaming. Supposedly the mom would always say she was going to kill herself if she had to keep paying high daycare rates. Um.... well, no one told you that you had to pick one of the most expensive daycares in town! She left multiple times due to payment issues or switching her schedule around (she was a nurse) but she kept coming back. I was always surprised the provider didn't term DCM or not allow her back for the lack of respect DCM showed her.
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