Vent & Q About DCP...

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  • WoodOx
    New Daycare.com Member
    • Dec 2012
    • 121

    Vent & Q About DCP...

    So, yesterday I get a notice from my State subsidy program notifing me of temination in services for this single DCM.
    THIS DKM so happens to be a cousin of mine!!! side note here-I was tired of providing care for her kids since they both had a lot of issues and her schedule was not consistent. and she lacked common sense. I had made a thread about these boys before.
    I am very happy they are gonehappyface, but I am very mad in the way she terminated

    Monday when she dropped off she told me she put in two weeks notice with her current job and she will be working in a DC center, and she was thinking about moving her kids there with her. (well duh..makes sense to move them there w/you) but she acted like she was not sure
    I told her to let me know ASAP.

    I expected them to attend MON, Tues, wednesday she said she was OFF! and thur, and fri they would attend.
    well guess what, no show tues. then she shows up on wednesday when i was NOT expecting themI clearly pointed out to her that she needs to give me notice!!!! then no show thur & fri! again no notice from her, NO phone call, no text nothing, nada...

    So saturday I get the notice inthe mail.
    So basically she was not being honest with me at alll. She had put her two weeks notice i believe over a week ago and barely had the courtesy or respect of telling me

    she left without giving me notice,(I require a two weeks notice!!)
    I am guesssing she never bothered to fully read my policies and procedures

    well tomorrow morning i will be calling the state to let them know that her $15 copay has NOT been paid for last month! MARCH!
    she has a bad habit of paying this small amount.
    BTW, they will cut DC sevices to her for being delinquent in paying her DCP.

    My question is, she owes me some money that the subsidy program did not cover, since she was only partime and went over a few times so i ended up billing her for it.
    should i text her reminding her or mail her a invoice?

    Also I never want to do business for family again. I know a lot of you have mentioned it before, so please don't flame me. I have had this DCF for about a year. and has been stressful!!!

    I now have 3 FT spots to fill, so I am hoping to get calls soon.
  • Little Star75
    Daycare.com Member
    • Feb 2013
    • 367

    #2
    I wouldn't text I would instead email her its more professional. In case you end up going to court you have that for proof. However. .do mail her an invoice
    Im going through a similar situation and its not fun. Im getting ugly texts and finally told dcp from this point on I rather use email and will ignore all texts.

    I do know how these subsidizes agencies work I currently have a parent on it. Dcp is really good in paying which Im very lucky .


    Good luck!

    Comment

    • Blackcat31
      • Oct 2010
      • 36124

      #3
      Originally posted by WoodOx
      well tomorrow morning i will be calling the state to let them know that her $15 copay has NOT been paid for last month! MARCH!
      she has a bad habit of paying this small amount.
      BTW, they will cut DC sevices to her for being delinquent in paying her DCP.

      My question is, she owes me some money that the subsidy program did not cover, since she was only partime and went over a few times so i ended up billing her for it.
      should i text her reminding her or mail her a invoice?
      Our state also suspends parents from receiving assistance until their co-pay is paid in full to the provider.

      What I do is when they come to pay the $15 co-pay, I apply it FIRST to the money she owes me....which leaves the co-pay unpaid.

      My contract also states that the co-pay will be the last thing any money paid will be applied to if they leave without giving me notice or leave owing me money.

      Hope that makes sense and helps

      Comment

      • JSBaker
        Daycare.com Member
        • Apr 2013
        • 19

        #4
        Sorry this happened to you, but it is common these days. Customers take caregivers and providers for granted often-it just "stings" a bit more when a family member does it.
        I would mail an invoice as you mentioned. Documentation beats conversation always. Also, I don't think texts are admissable or considered formal if/when a situation occurs when you wish to file for theft of service on a client. As a provider and center owner for 23 years, I was unpopular for it but had a policy in place that all monthly Co-Pays from childcare services clients had to be paid by the 5th business day of the month. It prevented me from being burned for any more than a short number of days as opposed to a full month or more of tuition income-

        Comment

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