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I got a call from a dad last night wanting his son to enroll into my daycare. We had an interview several weeks ago on a Friday and the child was supposed to start the following Monday. I never heard another word from them.
So out of the blue yesterday he calls and wants his son to start this morning. I decided to give him a break because he's a stay at home dad and the boy was just diagnosed with autism just the day before our last interview. Now dad says he's been diagnosed with some other issues and he has full blown out melt downs.
I was willing to take him on and work with him and try to help.
So, as when we ended the conversation last night we had decided to start him on part time and see how it works out. I looked at my other dck's schedules and saw that he could fit perfectly into a spot that another part time dcg uses and since this new dad was stay at home, he was flexible enough to be able to benefit from this schedule. I sent a copy of the schedule by email to dad first thing this morning.
So now, he's saying the doctor wants the boy in an educational preschool, which they had checked into but didn't like because it was only 2 hours per day...not worth it (dad's words). AND, dad said that he didn't feel comfortable with my 2 week termination because if they were able to get him into a school then it would be an immediate termination and they didn't want to have to pay that. AND, he also said that according to my schedule (4 days per week with 4 hours on 2 of those days and 8 hours on the other two days equally 24 hours per week) he felt he would be paying for 6 hours they wouldn't even be using.
He has a copy of my policy stating that part time was 20-35 hours per week. I told him last night I was in the process of revising my policy because of being taken advantage of by parents...said he understood, and now he's wanting to NEGOTIATE "MY" policy!!!!
I sent him an email back saying I didn't feel we were a good fit, and explaining everything to him...including how his son would be a very high maintenance child and with my fees (60.00 per week part time) I felt it was more than fair and that after speaking with him last night explaining the reasoning why I was revising my policy to be more specific that I cannot accomodate him by flexing the very policy I'd just revised to prevent this type of things.
So, I #1 used my back bone (yay me!) and #2 passed on a potential client I'm sure would have been a horrible fit...which I knew back when they didn't show up on the day they were supposed to start, but tried giving them a second chance anyways.
So out of the blue yesterday he calls and wants his son to start this morning. I decided to give him a break because he's a stay at home dad and the boy was just diagnosed with autism just the day before our last interview. Now dad says he's been diagnosed with some other issues and he has full blown out melt downs.
I was willing to take him on and work with him and try to help.
So, as when we ended the conversation last night we had decided to start him on part time and see how it works out. I looked at my other dck's schedules and saw that he could fit perfectly into a spot that another part time dcg uses and since this new dad was stay at home, he was flexible enough to be able to benefit from this schedule. I sent a copy of the schedule by email to dad first thing this morning.
So now, he's saying the doctor wants the boy in an educational preschool, which they had checked into but didn't like because it was only 2 hours per day...not worth it (dad's words). AND, dad said that he didn't feel comfortable with my 2 week termination because if they were able to get him into a school then it would be an immediate termination and they didn't want to have to pay that. AND, he also said that according to my schedule (4 days per week with 4 hours on 2 of those days and 8 hours on the other two days equally 24 hours per week) he felt he would be paying for 6 hours they wouldn't even be using.
He has a copy of my policy stating that part time was 20-35 hours per week. I told him last night I was in the process of revising my policy because of being taken advantage of by parents...said he understood, and now he's wanting to NEGOTIATE "MY" policy!!!!
I sent him an email back saying I didn't feel we were a good fit, and explaining everything to him...including how his son would be a very high maintenance child and with my fees (60.00 per week part time) I felt it was more than fair and that after speaking with him last night explaining the reasoning why I was revising my policy to be more specific that I cannot accomodate him by flexing the very policy I'd just revised to prevent this type of things.
So, I #1 used my back bone (yay me!) and #2 passed on a potential client I'm sure would have been a horrible fit...which I knew back when they didn't show up on the day they were supposed to start, but tried giving them a second chance anyways.
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Glad you stuck to your policies!
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