Used My Backbone This Morning

[My3cents]

OMG, you're telling me . At least 2 of my DCKs are out today so it's been a nice slow day so far. Kind of makes up for being scared the crap out of in the AM because I thought I was running late.



Yes, she was lucky but at that point I wanted to express my distaste for her showing up early so bad that I wanted to open the door at that exact moment.



Tell me about it. I had already accommodated her earlier drop off and then literally the last time that DCK came I changed her contract to accommodate the 10 minute earlier drop-off time. I HAD LITERALLY JUST TALKED TO HER ABOUT DROPPING OFF EARLY!!! What the heck?!?! I wasn't okay with dropping off 10 minutes early, what makes you think that dropping off early 15 minutes more after I just extended your drop-off time by 10 minutes?!?! That means dropping off 55 minutes before my official opening time, PLUS my first client doesn't arrive until 7:30am .



My next home will have a fenced in yard, barbed wire and a moat with sharks with frickin lasers.



I charged her $1 a minute so I made $15 on top of the $40 a day that she paid for today. If she wouldn't have wanted to pay it then she would have sat outside for those extra 15 minutes. I'm still debating on whether to just let her go now or wait and see how it goes next Monday. She already KNOWS I don't appreciate early drop offs without notice. That's why I had her sign the new contract duh. he dumb part is that she obviously had somewhere to be because she hesitated for a bit when I gave her the choice to pay or wait. I don't think she wanted to pay the fee because she seemed reluctant so she probably had to be at work early today and knew it. Why not just call me yesterday and ask to drop off earlier? It would have saved her the $.

I would remind her at pick up time. Please give me advanced notice if your going to need an early drop off and I will see if I can accommodate. Then if she says yes you can either go into is this going to be a service you need every day? Wow.

Some people on the boards stand out more then others and I notice that you go above and beyond to help your clients and be fair. It stinks when your treated with no respect and you see other "co-workers" deal with this. :hug: and hope you enjoy that $$$ Thanks for being an inspiration for backbones across all daycares- Being in sleep mode I don't know as if I would have handled this as well. I probably would have scared her......:: I am a tosser and a turner and I look like some frazzled mess till I shower up and am ready for the day.

My baby just farted so loud that if I had anyone else here with me they would have insisted it was me that did it. Nothing that small should be able to be that powerful.........wow I am lucky he didn't wake everyone else up.::

[TheGoodLife]

I charged her $1 a minute so I made $15 on top of the $40 a day that she paid for today. If she wouldn't have wanted to pay it then she would have sat outside for those extra 15 minutes. I'm still debating on whether to just let her go now or wait and see how it goes next Monday. She already KNOWS I don't appreciate early drop offs without notice. That's why I had her sign the new contract duh. he dumb part is that she obviously had somewhere to be because she hesitated for a bit when I gave her the choice to pay or wait. I don't think she wanted to pay the fee because she seemed reluctant so she probably had to be at work early today and knew it. Why not just call me yesterday and ask to drop off earlier? It would have saved her the $.

I sure hope you don't ever allow any early drop-offs for her without pay, EVEN if she asks beforehand! I wouldn't do her any favors... if you do decide to keep the family!

[Crystal]

I would remind her at pick up time. Please give me advanced notice if your going to need an early drop off and I will see if I can accommodate. Then if she says yes you can either go into is this going to be a service you need every day? Wow.

Some people on the boards stand out more then others and I notice that you go above and beyond to help your clients and be fair. It stinks when your treated with no respect and you see other "co-workers" deal with this. :hug: and hope you enjoy that $$$ Thanks for being an inspiration for backbones across all daycares- Being in sleep mode I don't know as if I would have handled this as well. I probably would have scared her......:: I am a tosser and a turner and I look like some frazzled mess till I shower up and am ready for the day.

My baby just farted so loud that if I had anyone else here with me they would have insisted it was me that did it. Nothing that small should be able to be that powerful.........wow I am lucky he didn't wake everyone else up.::

ROFLMAO!!!!! ::::::::::

[MarinaVanessa]

Heeey. I want sharks with lasers, too.

How early are you willing to accommodate her? It seems like her drop offs just get earlier, and earlier, and earlier, and earlier.

That's what I'm worried about. That she'll just keep bringing him earlier and earlier which I'm not willing to do. When I first agreed to 6:30 I was fine with it because 6:30 is the time that I wake up my DD for school and I get up 10 minutes earlier than that. With the 6:20 am drop-off I need to get up 10 minutes before I usually do in order to be ready. That wasn't so bad because he's a sweet boy and I was still able to get some quiet time to myself while he played or laid back down if he was still tired.

But I draw the line at being taken advantage of after I've been more than accommodating.

I was already toying with the idea of letting this family go because I have a gap of Tues, Wed, Thurs where I can fit another child. I also have every other Monday and Friday open. If I let this family go I can then free up those Mondays and Fridays and I can get a FT child in here but I felt bad. Now I don't feel so bad .

I would remind her at pick up time. Please give me advanced notice if your going to need an early drop off and I will see if I can accommodate. Then if she says yes you can either go into is this going to be a service you need every day? Wow.

I literally just talked to her about showing up earlier than contracted time without notice, and I did ask her if she needed to drop off earlier since she started dropping off first 5 minutes earlier then 10 minutes earlier. She said yes so I changed her scheduled hours from 6:30 to 6:20am. Today is her first day back to daycare since signing the new contract and me talking to her about being earlier than her contracted time and she showed up 15 minutes EARLIER than her NEW EARLIER contracted time!

Had I not given her a new contract to sign she would have been 25 minutes earlier than her contracted time. When I asked her if she needed an earlier drop off time (when we signed the new contract) I asked her what time she needed to drop off because I needed to know if she needed to drop off earlier than what I was willing to accomodate. She said that 6:20am was what she needed. Then the very next day of attendance she brings him at 6:05am .

Some people on the boards stand out more then others and I notice that you go above and beyond to help your clients and be fair. It stinks when your treated with no respect and you see other "co-workers" deal with this. :hug: and hope you enjoy that $$$ Thanks for being an inspiration for backbones across all daycares- Being in sleep mode I don't know as if I would have handled this as well. I probably would have scared her......:: I am a tosser and a turner and I look like some frazzled mess till I shower up and am ready for the day.

I do try to accommodate my clients if I am able without compromising my values or way that I do business. I am VERY flexible and VERY willing to work with my clients on any matter. I'm glad it shows in my posts. What I am not willing to do is just allow a client to assume that I will be okay with whatever they decide they want without first discussing this with me.

I'm the type of person that is more than willing to share my plate of food with my DH but if he reaches out for it without asking me first I will chew his face off . It bothers me that people don't ASK first. I don't even go to my family's house and use their bathroom without first asking if I can use it even though they always tell me that I don't need to ask. I know they won't say no ... but I still want to ask. It's just good manners but I guess not everyone is built like that .

My baby just farted so loud that if I had anyone else here with me they would have insisted it was me that did it. Nothing that small should be able to be that powerful.........wow I am lucky he didn't wake everyone else up.::

:::::::::::: This is the funniest thing I've heard all day. It totally made me LOL. I'm lucky I didn't wake the napping kids.

I sure hope you don't ever allow any early drop-offs for her without pay, EVEN if she asks beforehand! I wouldn't do her any favors... if you do decide to keep the family!

No I wouldn't allow an earlier drop off even with notice without pay. My fees cover my client's scheduled hours only so any extra time that they need is charged extra. Had she asked in advance I would have charged her $5 for the extra time ... but because she didn't I charged her my early drop off fee so she paid $10 more than she would have had she just asked me yesterday.


I think I just decided to give her a 2 weeks notice. I'll give it to her on Monday when she picks up and that way she'll have 2 weeks to find another daycare.

[Thetotspot]

I did the exact opposite. I was told wednesday that one of my dck would be here at 7:30 which is about every other drop off no big deal. 7:25 i get a phone call and i answered...oh cr@p...i was still at home. It took me almost ten minutes to get to daycare. Good thing parent was early. I felt very bad. This only happened once before...and that time mom had failed to tell me they moved her back to earlier shift show now she understands i need a schedule (my husband says this morning all witty " give me your schedule...so i can be late")

[EntropyControlSpecialist]

I'm glad you're giving her 2 weeks notice. Finding a full-time client who respects you will be really nice. happyface

[daycarediva]

She's LUCKY you even open the door. I ignore, ignore, ignore anyone who comes early. They only do it once or twice and it never happens again since all they end up doing is waiting on my porch bored to tears.

I would have let her continue to knock, and knock, and knock and then opened the door at the right time ready. GOODNESS people are SO RUDE!

[momofboys]

That's what I'm worried about. That she'll just keep bringing him earlier and earlier which I'm not willing to do. When I first agreed to 6:30 I was fine with it because 6:30 is the time that I wake up my DD for school and I get up 10 minutes earlier than that. With the 6:20 am drop-off I need to get up 10 minutes before I usually do in order to be ready. That wasn't so bad because he's a sweet boy and I was still able to get some quiet time to myself while he played or laid back down if he was still tired.

But I draw the line at being taken advantage of after I've been more than accommodating.

I was already toying with the idea of letting this family go because I have a gap of Tues, Wed, Thurs where I can fit another child. I also have every other Monday and Friday open. If I let this family go I can then free up those Mondays and Fridays and I can get a FT child in here but I felt bad. Now I don't feel so bad .



I literally just talked to her about showing up earlier than contracted time without notice, and I did ask her if she needed to drop off earlier since she started dropping off first 5 minutes earlier then 10 minutes earlier. She said yes so I changed her scheduled hours from 6:30 to 6:20am. Today is her first day back to daycare since signing the new contract and me talking to her about being earlier than her contracted time and she showed up 15 minutes EARLIER than her NEW EARLIER contracted time!

Had I not given her a new contract to sign she would have been 25 minutes earlier than her contracted time. When I asked her if she needed an earlier drop off time (when we signed the new contract) I asked her what time she needed to drop off because I needed to know if she needed to drop off earlier than what I was willing to accomodate. She said that 6:20am was what she needed. Then the very next day of attendance she brings him at 6:05am .



I do try to accommodate my clients if I am able without compromising my values or way that I do business. I am VERY flexible and VERY willing to work with my clients on any matter. I'm glad it shows in my posts. What I am not willing to do is just allow a client to assume that I will be okay with whatever they decide they want without first discussing this with me.

I'm the type of person that is more than willing to share my plate of food with my DH but if he reaches out for it without asking me first I will chew his face off . It bothers me that people don't ASK first. I don't even go to my family's house and use their bathroom without first asking if I can use it even though they always tell me that I don't need to ask. I know they won't say no ... but I still want to ask. It's just good manners but I guess not everyone is built like that .



:::::::::::: This is the funniest thing I've heard all day. It totally made me LOL. I'm lucky I didn't wake the napping kids.



No I wouldn't allow an earlier drop off even with notice without pay. My fees cover my client's scheduled hours only so any extra time that they need is charged extra. Had she asked in advance I would have charged her $5 for the extra time ... but because she didn't I charged her my early drop off fee so she paid $10 more than she would have had she just asked me yesterday.


I think I just decided to give her a 2 weeks notice. I'll give it to her on Monday when she picks up and that way she'll have 2 weeks to find another daycare.

Good for you for thinking of terming! BTW - your CL ad rocks & I am guessing you will have no problems filling a FT opening!

[Angelsj]

My next home will have a fenced in yard, barbed wire and a moat with sharks with frickin lasers.

It has been a tough day, and this just cracked me up!! ::

[Lucy]

She's LUCKY you even open the door. I ignore, ignore, ignore anyone who comes early. They only do it once or twice and it never happens again since all they end up doing is waiting on my porch bored to tears.

Me too. Anything more than 60 seconds early and they wait outside.

[momofboys]

Give us an update this week after you give your notice!

[MarinaVanessa]

Okay so I did it. I gave DCM her 2 weeks notice. I wrote her a nice termination letter with a vague "due to personal reasons" excuse but gave her a really great parting letter. All in all although I did have issues with her coming earlier than contracted she really was a great client and her DS was a great kid. The early drop-offs were the ONLY issue I had with her. She never lingered, she always paid on time or early, she never picked up late, she was never rude, she was always thoughtful and thankful etc. All in all I really was sad when it came time to give her the notice.

She did ask me why and was persistent and so I was honest with her and told her that because of my pregnancy I was cutting down on my numbers for PTers and getting one FT child. I also told her that the early hours were not working for me. She wasn't angry or upset and she thanked me. I did also give her a list of other FCC providers in the area and DCB is now old enough to go to pre-school so she has more options now than she did before. I wished her well and I will be seeing her again one more time for 2 days unless she finds child care arrangements sooner (I let her know that I would be willing to release her from her contract early). I gave her son a hug before she got here to start my "goodbyes" and almost cried.

Should I mention that this morning she was here at 7:12 am ::. (drop off is at 7:20)

[Luna]

Okay so I did it. I gave DCM her 2 weeks notice. I wrote her a nice termination letter with a vague "due to personal reasons" excuse but gave her a really great parting letter. All in all although I did have issues with her coming earlier than contracted she really was a great client and her DS was a great kid. The early drop-offs were the ONLY issue I had with her. She never lingered, she always paid on time or early, she never picked up late, she was never rude, she was always thoughtful and thankful etc. All in all I really was sad when it came time to give her the notice.

She did ask me why and was persistent and so I was honest with her and told her that because of my pregnancy I was cutting down on my numbers for PTers and getting one FT child. I also told her that the early hours were not working for me. She wasn't angry or upset and she thanked me. I did also give her a list of other FCC providers in the area and DCB is now old enough to go to pre-school so she has more options now than she did before. I wished her well and I will be seeing her again one more time for 2 days unless she finds child care arrangements sooner (I let her know that I would be willing to release her from her contract early). I gave her son a hug before she got here to start my "goodbyes" and almost cried.

Should I mention that this morning she was here at 7:12 am ::. (drop off is at 7:20)

If there was any question whether or not you did the right thing, there's your answer. Well done!

[LaLa1923]

good for you!!

[JLH]

Good for you for letting her go! I love stories like this! They are so inspiring for those of us who have a hard time telling our daycare parents no.

I have had a situation going on just like that that came to a head today as well.

Mom asked me to open at 5:30 for a couple of days while she got trained into a new dept. at work. I said okay if just for a couple of days. The next week it was a few days. Then it changed to 5am drop-off. Then she showed up last Monday at 4:45am. My hubby went out in his pajama pants to take the garbage out and there she was on the doorstep. I was still in bed asleep and not happy when he woke me. When she came to pick up I asked her if it would be an early drop-off every day this week. She said yes, she had told her work to make her schedule that permanently. I couldn't believe it! I never agreed to that as a permanent schedule and she never even asked me! I told her she needed to change her schedule back to a 7am drop off, as it is not fair to my 3 kids to be woken up at 5am every morning and it is unrealistic to expect my husband and I to work from 5am to 5:30pm, 5 days per week. And we weren't even charging her extra!!!
Well, today she came in and told me that tomorrow would be his last day. She said she was sorry for the short notice but she was on a waiting list at a place closer to her home and they finally called her today and told her that they had room for her son. I was livid! I am so thankful for all of you ladies on here because you have given me the backbone that I needed for this situation. I told her that we have a policy in our parent handbook that requires she pay 2 weeks notice. I told her I had 3 tours last week and if I had known she was leaving, one of those kids may have been able to take her spot, but since she didn't give me time to enroll someone else she would have to pay the full 2 weeks notice.
What a total slap in the face!!! On the bright side though, I am so happy to be done with this family! The child costs me about 3 different tours that would have enrolled if he hadn't acted out. Now that I know he will be gone, I am excited to hold tours and see how it goes!