The DCP Was VERY Aggressive With My Kid In Front Of My Eyes

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    The DCP Was VERY Aggressive With My Kid In Front Of My Eyes

    Actually I am writing this post and I feel I will loose my mind. I can't believe that it happened in front of me and I did NOTHING.
    This is the story:
    I used to send my daughter ( 4 y) to a home daycare. I pay the lady on time never late in my payment BUT I have been Late many many times in picking up .. yes I say that I am late most of the time but out of my hands. The provider have been changed a lot in the last period. I had a feeling in myself that she is hitting my daughter or at least aggressive with her. Tonight I was late 30m, when my daughter saw me she run toward the door to open it for me, THEN the provider very aggressively and firmly hold my daughter's little hands in her hand and the with her thumb and index squeezed my daughter cheeks and told her in a very rough voice "you are not allowed to open the door .. we don't open the door" . Yes that happened in front of my eyes and all I did is giving the provider an angry look and I pulled my child.

    I know I am wrong because of the late picking up, I know I am passive because I didn't ??? her when she did that in front of my eyes. I feel the provider is abusing because I am new to the USA and don't have much experience here or my be she is sure that I will not take an action with her....

    Please Let me know what should I do, how to report her?
  • itlw8
    Daycare.com Member
    • Jan 2012
    • 2199

    #2
    I would agree that was not the way to treat a child. but abusive hard to tell if not there t see it. If she left a mark then it is surely abusive. You did not say there were marks so I assume there is not.

    What do you do? If she is licensed you call licensing and make a report and then you do not take your child back there.

    If she is not licensed then you would hotline ( if there is marks) and do not return.

    This does not mean your child is being hit. I would let the provider know you are not returning and are not giving notice because of the way she restrained your child by grabbing her face.

    When you are looking for a new provider find one that stays open later 1/2 hour late means you need to find someone open later so you are not late.

    You do say you USED to take your child to this provider That leads me to think this was not today and you left owing money or she terminated you. I hope that is not the case and you are not accusing just because you are mad at her.
    It:: will wait

    Comment

    • blandino
      Daycare.com member
      • Sep 2012
      • 1613

      #3
      Being physical with a child is never okay - but I can understand wanting your child to understand the seriousness of opening the door. At my daycare we NEVER EVER EVER open doors. It is probably the number one rule we have. The dangerous potential for what happens when a child opens the door is terrifying to me. So I can understand being as firm as possible about that rule.

      Maybe I am reading incorrectly, but a squeeze on the hand doesn't sound that bad to me. I will probably be in the minority saying that, but uncomfortable pressure on the hand is different than pain. The cheek pinching isn't acceptable, but I would definitely not make the leap from cheek pinching to any sort of hitting or abuse. Those are definitely not clear indicators of abuse.

      I would assume you did the right thing for your family by pulling her. And if you really feel that she did wrong, I would file a report - but only mention what oh saw in front of your eyes. Your inclination to believe she was abused there should not be part of your complaint since there is no proof that anything more than what you saw happened to your child.

      Comment

      • brittburk
        Paleo Mama
        • Mar 2013
        • 11

        #4
        I agree with the above that firmly grabbing and hand or arm (but not squeezing to the point of pain) is okay. Sometimes a kiddo needs some physical contact in order to focus on what you are saying when in a dangerous or potentially dangerous situation in which somebody could get hurt, or if they are really acting out. But by firm I mean gently and firmly, not whipping or pulling a kid around by any means.

        Pinching the cheeks though is wrong to me on every level when it isn't your kid (or even when it is in my opinion). You have every right to file a complaint about the treatment of your kid, but if you do only file what you actually saw. Making false accusations won't get you anywhere. But trust your instincts for sure, if you think your kiddo is being mistreated don't hesitate to drop-in unannounced if you can, or even pull your kid from that particular provider. Often times a mother's instincts are spot-on.

        Comment

        • DaisyMamma
          Advanced Daycare.com Member
          • May 2011
          • 2241

          #5
          I dont like that at all.
          Have you questioned your child about abuse?
          Don't bring your child back. Call state licensing. You can find their number by typing "(your state) daycare licensing" into google.

          Comment

          • Unregistered

            #6
            Originally posted by DaisyMamma
            I dont like that at all.
            Have you questioned your child about abuse?
            Don't bring your child back. Call state licensing. You can find their number by typing "(your state) daycare licensing" into google.
            Thank you! But I still have some unresolved financial issues with her so, do you recommend me contacting her first or go directly and call the licensing?
            AND If I paid her to hold the spot before traveling, then my daughter came back to her spot ( only for less than two weeks), should I ask her to return that money which I paid to held the spot ?
            I am sure she wants to terminate, and did that with my daughter to make me feel that it is time to look for another provider.

            Comment

            • DaisyMamma
              Advanced Daycare.com Member
              • May 2011
              • 2241

              #7
              If you want to you can call and let her know you're leaving first and ask for the refund. She might think you won't turn her in if she pays you back. But still, It's very unlikely you will get it. Most providers take deposits and prepayments as non refundable.
              As a parent I might try to get the refund, but in the end it doesn't really matter as long as my child is safe.

              Comment

              • snbauser
                Daycare.com Member
                • Jan 2011
                • 1385

                #8
                If your child attended after your travels, I highly doubt you will get a refund of any sort. I would guess that you signed a contract and although as a parent I would fight it, she probably has some sort of notification period in there for leaving such as a 2 week notice or loss of deposit. I certainly wouldn't pay it if I felt my child was being mistreated but expect her to try and collect.

                Comment

                • NeedaVaca
                  Daycare.com Member
                  • Mar 2012
                  • 2276

                  #9
                  I am a little confused by your posts. You say she used to go there but then you say you think the provider did that because you think she wants to terminate. Is your daughter still going to this daycare? I wonder if there are missing pieces to the story. Opening doors would be a big no no, taking the child by the hand and firmly explaining that it's not allowed sounds fine and long as she's not hurting her. Cheek pinching not okay but was she really squeezing her cheeks or just gently turning her head to face her so the child is looking at her?

                  Comment

                  • cheerfuldom
                    Advanced Daycare.com Member
                    • Dec 2010
                    • 7413

                    #10
                    no, you should not be asking for refunds. you gave her that money to hold your spot, which she did so you got what you paid for.

                    if you feel that your daughter is being mistreated, remove her immediately and call the licensing dept. to report

                    Comment

                    • SilverSabre25
                      Senior Member
                      • Aug 2010
                      • 7585

                      #11
                      Originally posted by cheerfuldom
                      no, you should not be asking for refunds. you gave her that money to hold your spot, which she did so you got what you paid for.

                      if you feel that your daughter is being mistreated, remove her immediately and call the licensing dept. to report
                      This
                      Hee hee! Look, I have a signature!

                      Comment

                      • Unregistered

                        #12
                        Originally posted by DaisyMamma
                        If you want to you can call and let her know you're leaving first and ask for the refund. She might think you won't turn her in if she pays you back. But still, It's very unlikely you will get it. Most providers take deposits and prepayments as non refundable.
                        As a parent I might try to get the refund, but in the end it doesn't really matter as long as my child is safe.
                        Thanks DaisyMama!Actually I didn't send my daughter to her today and yet I din't take any steps.. I was crazy when my daughter told me that the Provider hit her because she didn't want to take her nap. I see my daughter yells at her brother saying " go sleep", It seems that the lady yells at the kids and I don't know what else she do .. but I am sure she is somehow aggressive.

                        I will try contacting her first before any further steps. I don't care if she didn't pay me but I will never send my daughter to her again. I am really sad that I trusted her one day.

                        Thanks again Daisymama and thanks to everyone who replied to my post.

                        Comment

                        • jenn
                          Daycare.com Member
                          • Jan 2012
                          • 695

                          #13
                          If you are questioning your child's safety while in her care, do not take your daughter back. At all. I would tell the provider you are not returning and look for new care. I would not ask for a refund and I would pay any payments due according to your contract (does she require a 2 week notice when leaving? If so, pay it). The main thing at this point is not the money, it is keeping your child safe.

                          Comment

                          • Unregistered

                            #14
                            Originally posted by NeedaVaca
                            I am a little confused by your posts. You say she used to go there but then you say you think the provider did that because you think she wants to terminate. Is your daughter still going to this daycare? I wonder if there are missing pieces to the story. Opening doors would be a big no no, taking the child by the hand and firmly explaining that it's not allowed sounds fine and long as she's not hurting her. Cheek pinching not okay but was she really squeezing her cheeks or just gently turning her head to face her so the child is looking at her?
                            NO, my daughter is no longer there, I didn't send her today and I will not send her again.
                            I know that opening the door is not allowed, but the door is locked and I know that the door will never be opened if my daughter tried because simply she is too short.. My daughter run to the door when she saw me, and she did as If she is opening the door for me to let me in quickly ( It is normal ! she is a child and is happy seeing me at pick up).

                            What happened exactly is pressing firmly over my daughters hands, then firmly squeezing the cheeks between her index and thumb.. No it is not just a gentle turn of the head.

                            Thanks for your reply!

                            Comment

                            • Unregistered

                              #15
                              Originally posted by snbauser
                              If your child attended after your travels, I highly doubt you will get a refund of any sort. I would guess that you signed a contract and although as a parent I would fight it, she probably has some sort of notification period in there for leaving such as a 2 week notice or loss of deposit. I certainly wouldn't pay it if I felt my child was being mistreated but expect her to try and collect.
                              Thank You!

                              Comment

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