How Long Do You Wait?

[TheGoodLife]

I say just sick to your word- although maybe have something in print for them to update/ change their schedule with you. I did decide to make a Contract Policy Overview- one page with short, bulleted reminders of my most important/ most often abused policies from my contract. Keep it simple and hopefully it will be easier for them to review

[Willow]

Tell them you need to be paid in full before he returns.

Also tell them he needs to be there at his scheduled time. If they want to always schedule for 10 or always schedule for 1 (or 2 or 3 or whatever) then that's what time he needs to be there. No early drop off's, and you'll give them a 15 minute window without a phone call and then you're no longer going to be available that day.

They're taking MAJOR advantage of you.

They would not get away with that crap elsewhere, you do NOT have to put up with it.

Stick to your guns, you deserve better!

[laceylmm]

I guess I wasn't really sure how this works if you are taking state kids as well.

In Ohio/my county they say to take the families until they get their cards to swipe. And the cards will back swipe three weeks. Well here I am waiting and waiting. The first week I didn't even have my machine yet.

Anyway so I HAVE entered in my manual claims forms for the first two weeks. And JFS says that I can't enter the rest if its inside the three week back swipe time for when they do get their cards.

I think I'm going to tell them if they aren't swiped in on Friday they will have to find other care until they get their cards?? <<<thoughts??

[laceylmm]

LOL you guys are making me want to revise everything I've said to them now!! Love that you all don't mess around with your families/money!!

[Willow]

I guess I wasn't really sure how this works if you are taking state kids as well.

In Ohio/my county they say to take the families until they get their cards to swipe. And the cards will back swipe three weeks. Well here I am waiting and waiting. The first week I didn't even have my machine yet.

Anyway so I HAVE entered in my manual claims forms for the first two weeks. And JFS says that I can't enter the rest if its inside the three week back swipe time for when they do get their cards.

I think I'm going to tell them if they aren't swiped in on Friday they will have to find other care until they get their cards?? <<<thoughts??

Can you call their worker and ask what the heck??

I can't tell you how many parents I've had tell me they'd filled out all the proper paperwork and were just stuck "waiting" when in fact they'd never done ANYTHING they needed to get assistance at all.

Now it's smack dab in my policies, you need to already be approved for assistance or private pay until it starts coming through.


Please tell me you're on a food program so you haven't been feeding him all this time without reimbursement too?

[JLH]

Yep, learned this one the hard way about a month ago.

I had a state paying client who was with me for a few months. She didn't pay her co-pay for the first month and a half. When I threatened late payment penalties, she paid $200 but was still short of what was due by $18 I believe. The first of the next month was coming and she was warned to pay on or by the 1st, including the last month's unpaid balance of $18, or late fees and no more care.

She dropped her son off on the first and when she came to pick him up I asked for the money. She claimed she had to go to the store to get it because it was wired to her by the kid's dad, and that is the last I heard from her.

I called the state to report her. Because she owed me the co-pay, I basically get nothing out of the deal. The co-pay that she didn't pay was supposed to cover the one day he attended, the 5 absent days allowed, and the one holiday; and the state says it's my responsibility to get the co-pay. They only pay what is due on top of the co-pay.

Well, lesson learned! Now, because this was a very trashy family I know that unless I go to small claims I will never see my money. However, I do get satisfaction out of knowing that until she pays me the state won't give her childcare benefits anymore. Atleast for the time being, she can't do this to anyone else. Hahaha

[laceylmm]

They have definitely been approved for services. They had lost their cards conveniently the second I got my machine. And kept telling me they had called TWICE for new cards and didn't know what was taking so long.

Which was when I called and JFS said they hadn't been issued any new cards so they didn't know who they were talking to. Cards have definitely been mailed now according to JFS. BUT the parents STILL do not have them.

On the food program BUT since February was my first full month I haven't received ANY reimbursement yet. And I've been feeding his sister also on her one day a week, and any snow days.

Literally have only made their $60 copay since starting.