I have a parent who is concerned that her child is too sick to participate in outside activities because he has runny nose. His nose has been running for the past 3 weeks but he hasn't ran a fever or reached any other criteria to be excluded from daily activities. The parent is concerned that if he goes outside, it could escalate to a worse condition. I informed the parent that because I am licensed by state, they require that I take the children outside daily, but I use my better judgement. If its too cold outside or raining, we stay inside. Because I am working alone, if we go outside he must go with us because he cannot remain inside alone. She was really upset and rude and accused me of not working with her and cutting her off. I could lose the client but this is not the first time that she has been demanding or rude. I'm trying to understand her side with the fear of losing time from work or taking her son to a doctor. Yet, I tried to inform her that the state regulates this issue and they are the governing authority, not me.
Because it is Valentines day, my plan was to take the children outside to run off the sugar from cupcakes and cookies.
My question is, what's the appropriate way to handle a client that acts demanding and acts like you should treat your child as if he is the only child in care when you have a majority of children who could benefit from a regular scheduled routine. Her argument was that (other lic providers do it so, so should I.)
I finally backed down and told her that he would not go outside which leaves all of the other children out of outside fun
Because it is Valentines day, my plan was to take the children outside to run off the sugar from cupcakes and cookies.
My question is, what's the appropriate way to handle a client that acts demanding and acts like you should treat your child as if he is the only child in care when you have a majority of children who could benefit from a regular scheduled routine. Her argument was that (other lic providers do it so, so should I.)
I finally backed down and told her that he would not go outside which leaves all of the other children out of outside fun

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