The incident proceeding our current dilemma is outlined in my previous post, a WWYD scenario.
What do you do when you wrote your contract before being aware of Tom and his wisdom? We do not have at-will termination. We will starting June 2013 (everyone must reenroll and sign a new contract).
It is clear I have a family that takes issue with our program, by questioning our supervision policies (which our outstanding with our insanely low ratio) they do not trust us. They also took issue with how we addressed their concerns, concerns that when expressed included threats to our program. I cannot continue a positive relationship with them based on the stress and anxiety and strain they have caused.
How do I push them towards the door? We are verrrry careful in our handlings and our communications so that there will be no legal concern.
Tom suggested that we terminate them because of their threats and if they sued because we did not terminate them properly under our contract we are able to argue that it was to protect our business and repercussions and costs would be minimal. It's just not an action my husband and I can stomach, we see too many legal risks.
I found an earlier post from Blackcat with wording I like "It is extremely important that parents feel their child's caregiver is capable of providing a safe, nurturing and supportive environment.
At this time, I feel the necessary level of trust between caregiver and parent is not where it should be thus making a continued working relationship impossible."
What do you do when you wrote your contract before being aware of Tom and his wisdom? We do not have at-will termination. We will starting June 2013 (everyone must reenroll and sign a new contract).
It is clear I have a family that takes issue with our program, by questioning our supervision policies (which our outstanding with our insanely low ratio) they do not trust us. They also took issue with how we addressed their concerns, concerns that when expressed included threats to our program. I cannot continue a positive relationship with them based on the stress and anxiety and strain they have caused.
How do I push them towards the door? We are verrrry careful in our handlings and our communications so that there will be no legal concern.
Tom suggested that we terminate them because of their threats and if they sued because we did not terminate them properly under our contract we are able to argue that it was to protect our business and repercussions and costs would be minimal. It's just not an action my husband and I can stomach, we see too many legal risks.
I found an earlier post from Blackcat with wording I like "It is extremely important that parents feel their child's caregiver is capable of providing a safe, nurturing and supportive environment.
At this time, I feel the necessary level of trust between caregiver and parent is not where it should be thus making a continued working relationship impossible."
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