Still Issue With Payment Method

[Crazy8]

the daycare parent is "sort of" right in their thinking - they are basically paying "extra" each month for the months with 5 weeks. I think if you had charged a flat monthly fee from the start there would be no question but they apparently are not happy with your changes and are making things difficult.

You say you are down kids, so I'm just curious, why pick now to rock the boat and change your rate structure??? Of course its your business and you can do it however you want but I think I would just leave it be right now.

As long as my parents are paying in advance and on time I don't care if they pay me 1, 2, 4 or 5 weeks at a time. Whatever works based on how they are paid. I just ask that they pick a method and stick with it. I only have 4-5 families so its not that hard to keep track of.

[Meyou]

I think you need to start calling your rate a flat monthly fee instead of trying to explain this complicated formula to them.

I would prepare something that compares the old and the new. From my understanding the YEARLY price for both billings are the same.

So...old rate = the chart MarinaVanessa posted was good but highlight the yearly total.

New rate = Rate x 52 weeks - yearly rate/12 = monthly rate. (again highlight the yearly rate)

Both year rates should be the same and the parent then is choosing to argue about your terms rather than the price being more.

This isn't complicated to understand...I really think this lady is just giving you a hard time.

[countrymom]

the daycare parent is "sort of" right in their thinking - they are basically paying "extra" each month for the months with 5 weeks. I think if you had charged a flat monthly fee from the start there would be no question but they apparently are not happy with your changes and are making things difficult.

You say you are down kids, so I'm just curious, why pick now to rock the boat and change your rate structure??? Of course its your business and you can do it however you want but I think I would just leave it be right now.

As long as my parents are paying in advance and on time I don't care if they pay me 1, 2, 4 or 5 weeks at a time. Whatever works based on how they are paid. I just ask that they pick a method and stick with it. I only have 4-5 families so its not that hard to keep track of.

I have to agree too. I have people (who are professionals) but get paid every other week so they pay me then, then I have some who pay me every week. Its so much easier for me.

do you have in your contract that they have to pay you regardless if they attend or if they are on vacation. I'm not sure if I would ever do this year payment thing.

[daycare]

back to this thread again with some more questions.....

So as I stated before the DCP had some issues with the fact that I have changed to new flat monthly payments.

I spent a lot of time talking wit the DCP about it and have even offered a small discount to just put an end to it. the holidays came and I have not heard a word about it until yesterday when all of the parents were due to return their new 2013 contracts...

the parent returned their contract with the payment method that they said they had a huge issue with and refused to sign it before.

So now I am sitting here itching my head thinking ok so do they agree to the new payment arrangements despite all the previous conversations that we had which they clearly stated that they did NOT agree to the new 2013 terms?? Are they thinking that my last offer I made to them is what they are agreeing to???? It is not in writing and it is not what they signed.......

Do I talk to them and just make sure that we are all on the same page or do I just say nothing and continue to charge them the way that the new contract they just signed states??? I just really want to end this, but don't want to rock the boat. I don't want to have to revisit this conversation again with the parents when they get their bill for the month of February in a few weeks.

suggestions......(hope I am not confusing everyone)

[Meeko]

back to this thread again with some more questions.....

So as I stated before the DCP had some issues with the fact that I have changed to new flat monthly payments.

I spent a lot of time talking wit the DCP about it and have even offered a small discount to just put an end to it. the holidays came and I have not heard a word about it until yesterday when all of the parents were due to return their new 2013 contracts...

the parent returned their contract with the payment method that they said they had a huge issue with and refused to sign it before.

So now I am sitting here itching my head thinking ok so do they agree to the new payment arrangements despite all the previous conversations that we had which they clearly stated that they did NOT agree to the new 2013 terms?? Are they thinking that my last offer I made to them is what they are agreeing to???? It is not in writing and it is not what they signed.......

Do I talk to them and just make sure that we are all on the same page or do I just say nothing and continue to charge them the way that the new contract they just signed states??? I just really want to end this, but don't want to rock the boat. I don't want to have to revisit this conversation again with the parents when they get their bill for the month of February in a few weeks.

suggestions......(hope I am not confusing everyone)

You take care of the child. Not the parents.

They signed a contract. Now they must abide by it. Don't ask them if they actually meant it etc.. just hold them to it like all other clients.

I get the feeling they figured out they were just being difficult. Or...someone close to them let them know they were being (fill in whatever you like here)::.

[daycare]

thanks meeko for responding.

I did think that I should just let it go, they had 30 days to read the new terms/contract. I guess part of me is wondering why they returned it after I just offered them a small discount. I am sure that they will raise questions about it next bill and I just want it straightened out right now. KWIM???

[MarinaVanessa]

thanks meeko for responding.

I did think that I should just let it go, they had 30 days to read the new terms/contract. I guess part of me is wondering why they returned it after I just offered them a small discount. I am sure that they will raise questions about it next bill and I just want it straightened out right now. KWIM???

Just leave things as they are for now and have a contract with your discount ready for them just in case. Next month when you invoice them they'll raise any questions if they assumed that you were going to go by what you discussed and not the contract that they signed.

Then you can just say "Oh, ok. Well since you signed the contract I just thought that you were now comfortable with it. I'll have a new contract ready for you later today with our new terms." Then you can adjust the invoice. . Don't people ever read what they sign?

[daycare]

Just leave things as they are for now and have a contract with your discount ready for them just in case. Next month when you invoice them they'll raise any questions if they assumed that you were going to go by what you discussed and not the contract that they signed.

Then you can just say "Oh, ok. Well since you signed the contract I just thought that you were now comfortable with it. I'll have a new contract ready for you later today with our new terms." Then you can adjust the invoice. . Don't people ever read what they sign?

I hear ya. I think what got me was that this DCP just had a huge issue about it and then all of a sudden signs it and brings it back.....

I do as you suggest and just leave it for now...Ill have the other one ready to go....