Vent and Question

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  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    Vent and Question

    so after sending home kids sick left and right the last few weeks I sent home a letter explaining the DC illness policy as clear as day.


    if kid is vomiting on sunday, they can't return until tuesday and that is only if they were 100%b well all day on Monday.

    I even talked to the parents about it face to face..


    well sure enough this morning I have to send a DCK away becuase they were sent home tuesday for vomiting and was still vomiting last night, but because there is no fever, the parents want to bring DCK back....they do not think DCK is sick?????? The DCM was not happy at all that I had to send the DCK home.

    I don't know what else to do to get them to understand?? BTW there is a small language barrier here, so I do try to cut them some slack to get them to understand. they are a very nice family and they always follow the rules.

    Would you take the time to explain the policy again in writing?
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    Originally posted by daycare
    so after sending home kids sick left and right the last few weeks I sent home a letter explaining the DC illness policy as clear as day.


    if kid is vomiting on sunday, they can't return until tuesday and that is only if they were 100%b well all day on Monday.

    I even talked to the parents about it face to face..


    well sure enough this morning I have to send a DCK away becuase they were sent home tuesday for vomiting and was still vomiting last night, but because there is no fever, the parents want to bring DCK back....they do not think DCK is sick?????? The DCM was not happy at all that I had to send the DCK home.

    I don't know what else to do to get them to understand?? BTW there is a small language barrier here, so I do try to cut them some slack to get them to understand. they are a very nice family and they always follow the rules.

    Would you take the time to explain the policy again in writing?
    Rinse, repeat, rinse, repeat, rinse, repeat, rinse, repeat, rinse, repeat until they get it. Stand your ground and do not make exceptions.

    That really is the only way.

    I posted a "reminder" letter to parents about illnesses and my expectations in lovemykiddos fever thread. You are welcome to use it if you want. https://www.daycare.com/forum/showthread.php?t=56534

    Comment

    • daycare
      Advanced Daycare.com *********
      • Feb 2011
      • 16259

      #3
      thanks so much BC... I love that letter and plan to use it.

      I was in tears this morning because the parent was so mad and confused and upset.

      I do wonder if the wording may be a little much for them to understand????

      Comment

      • Nickel
        Daycare.com Member
        • Jul 2012
        • 615

        #4
        Could you maybe run the letter through google translator? It won't be great, but maybe enough for them to understand what you mean? It might help. I can see how they would be upset if they really don't understand...

        Comment

        • countrymom
          Daycare.com Member
          • Aug 2010
          • 4874

          #5
          really they sent a puking child to your house. Where is the common sense.

          Comment

          • daycare
            Advanced Daycare.com *********
            • Feb 2011
            • 16259

            #6
            Originally posted by countrymom
            really they sent a puking child to your house. Where is the common sense.
            yes on two different occasions. I really do believe that they don't see this as an illness. YOu do have to understand that in some countries you don't go to the doctor or miss school or work unless you are basically dying.

            This is their first child in care so I am sure they are just not understanding

            Comment

            • Blackcat31
              • Oct 2010
              • 36124

              #7
              Originally posted by daycare
              yes on two different occasions. I really do believe that they don't see this as an illness. YOu do have to understand that in some countries you don't go to the doctor or miss school or work unless you are basically dying.

              This is their first child in care so I am sure they are just not understanding
              I am betting they FULLY understand and are kind of using their language barrier to "pretend" not to understand...kwim?

              Bringing a puking kid to someone and actually expecting that person to care for them has nothing to do with not understanding the language in my opinion.

              I think you need to just tell them "If child is sick in any way, he cannot attend." period.

              Comment

              • daycare
                Advanced Daycare.com *********
                • Feb 2011
                • 16259

                #8
                Originally posted by Blackcat31
                I am betting they FULLY understand and are kind of using their language barrier to "pretend" not to understand...kwim?

                Bringing a puking kid to someone and actually expecting that person to care for them has nothing to do with not understanding the language in my opinion.

                I think you need to just tell them "If child is sick in any way, he cannot attend." period.
                SO IN THE time that has passed, I had a friend of mine translate for me. He was very good at it too, so proud of him.

                They didn't understand. They said well the DCK is happy, so maybe DCK ate too much food. They are being serious by the way.

                So my friend told them that because we don't know what DCK has and because it is not ok to throw up for 3 days that they need to stay home until they are not throwing up anymore.

                My friend grew up in his home country and told me that when he was small he went to school sick. he says he recalls throwing up in the bathroom at school.

                He told me not to be too upset with them, but now that they understand, there is no reason that it should happen again.

                Comment

                • Blackcat31
                  • Oct 2010
                  • 36124

                  #9
                  Originally posted by daycare
                  SO IN THE time that has passed, I had a friend of mine translate for me. He was very good at it too, so proud of him.

                  They didn't understand. They said well the DCK is happy, so maybe DCK ate too much food. They are being serious by the way.

                  So my friend told them that because we don't know what DCK has and because it is not ok to throw up for 3 days that they need to stay home until they are not throwing up anymore.

                  My friend grew up in his home country and told me that when he was small he went to school sick. he says he recalls throwing up in the bathroom at school.

                  He told me not to be too upset with them, but now that they understand, there is no reason that it should happen again.
                  cool! Glad they get it now and praying you don't have to go over it again.

                  I am sorry for assuming they understood. I should have given them the benefit of the doubt since cultures vary so much from what we know as acceptable that it is often hard to see beyond our own beliefs.

                  Comment

                  • Country Kids
                    Nature Lover
                    • Mar 2011
                    • 5051

                    #10
                    America is one of the few countries I believe that you go to the Dr. for almost anything. This has actually only happened in the last 30 years or so.

                    So I could see people from other countries/cultures not understanding why a child couldn't come to childcare.
                    Each day is a fresh start
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                    Comment

                    • countrymom
                      Daycare.com Member
                      • Aug 2010
                      • 4874

                      #11
                      just curious but where do they come from.

                      Comment

                      • countrymom
                        Daycare.com Member
                        • Aug 2010
                        • 4874

                        #12
                        I have understand what they are saying too, I really think that some people abuse going to the dr's, hospital and clinics. On the rare occasions that I bring my children I have seen people with runny noses coming in or something that a good night sleep wouldn't cure. Heck at this point my own mother (who came from europe) loves to visit the dr's too. Every little ache she needs to go, she wasn't like this before it was like suddenly one day she needed to go and now goes all the time.

                        Comment

                        • kathiemarie
                          Daycare.com Member
                          • Sep 2010
                          • 540

                          #13
                          Originally posted by Country Kids
                          America is one of the few countries I believe that you go to the Dr. for almost anything. This has actually only happened in the last 30 years or so.

                          So I could see people from other countries/cultures not understanding why a child couldn't come to childcare.
                          OT but my daughter is in England and she went to the doctor for a sore throat, chills, fever, chest pains. (she gets strep easy) They told her to quit being so American its just a virus...

                          Comment

                          • daycare
                            Advanced Daycare.com *********
                            • Feb 2011
                            • 16259

                            #14
                            Originally posted by countrymom
                            I have understand what they are saying too, I really think that some people abuse going to the dr's, hospital and clinics. On the rare occasions that I bring my children I have seen people with runny noses coming in or something that a good night sleep wouldn't cure. Heck at this point my own mother (who came from europe) loves to visit the dr's too. Every little ache she needs to go, she wasn't like this before it was like suddenly one day she needed to go and now goes all the time.
                            russia.......

                            this family does not even go to the dentist. Ihave to tell them all the time to have DCK teeth looked at.

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