Has Anyone Ever Had to Give Term Notice In Person?

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  • Countrygal
    Advanced Daycare.com Member
    • Aug 2011
    • 976

    Has Anyone Ever Had to Give Term Notice In Person?

    How did it go?

    I would love to just email them, unfortunately they don't have email. I feel a text would be cumbersome.

    So my only option is mail or in person.
  • daycare
    Advanced Daycare.com *********
    • Feb 2011
    • 16259

    #2
    Originally posted by Countrygal
    How did it go?

    I would love to just email them, unfortunately they don't have email. I feel a text would be cumbersome.

    So my only option is mail or in person.
    have you ever just typed up a letter sending that home. I have done it certified mail before.

    I would talk to them in person first and see if its something that we could fix. If they don't seem to be on board with fixing the issue, I would then tell them that I just don't feel that its going to work out anymore and that you will be terming their care. I would then type something up for them to sign.

    Comment

    • lovemykidstoo
      Daycare.com Member
      • Aug 2012
      • 4740

      #3
      I have never termed by email or text. I have always done it face to face. I've only termed twice in the past 12 years. I think that it really is something that shouldn't be done over an email unless things are soo horribly wrong that there is a concern about safety.

      Comment

      • SunshineMama
        Advanced Daycare.com Member
        • Jan 2012
        • 1575

        #4
        I handed them a letter at pick up, and said to read it when they got home and call me with any questions.

        They were peeved they were being termed but we kept it amicable for ther last 2 weeks.

        Comment

        • sharlan
          Daycare.com Member
          • May 2011
          • 6067

          #5
          The only terms I have done have always been in person. I've never termed by text, email, or even phone.

          Comment

          • Heidi
            Daycare.com Member
            • Sep 2011
            • 7121

            #6
            I believe in doing it in person when possible.

            In your case, I know you're due money. So, taking their cash and then saying "oh, by the way" would be very akward.

            When I termed that family last year, it was really akward because it was over behavior. I felt like I was essentially saying "your kids are just too awful to come here'. So, I didn't say much, just that after careful consideration, I'd decided that our arrangement needed to end. THen, I handed her the letter in an envelope, which gave no reason, just the business side.

            When she pressed for a reason, I just said "There is nothing I can say to make this easier for you, so I am not going to explain it. We've already talked through everything, and I have no desire to rub salt in the wound".

            She was mad, but she tried to maintain a professional demeanor the last 2 weeks. In her job, I'm sure she has to do that all the time.

            Comment

            • Countrygal
              Advanced Daycare.com Member
              • Aug 2011
              • 976

              #7
              Originally posted by daycare
              have you ever just typed up a letter sending that home. I have done it certified mail before.

              I would talk to them in person first and see if its something that we could fix. If they don't seem to be on board with fixing the issue, I would then tell them that I just don't feel that its going to work out anymore and that you will be terming their care. I would then type something up for them to sign.
              I've talked til I'm blue in the face. We've even had a sit down meeting about the issues. The trial period has gone on for four months and the issues remain unchanged.

              Comment

              • Countrygal
                Advanced Daycare.com Member
                • Aug 2011
                • 976

                #8
                Originally posted by Heidi
                I believe in doing it in person when possible.

                In your case, I know you're due money. So, taking their cash and then saying "oh, by the way" would be very akward.

                When I termed that family last year, it was really akward because it was over behavior. I felt like I was essentially saying "your kids are just too awful to come here'. So, I didn't say much, just that after careful consideration, I'd decided that our arrangement needed to end. THen, I handed her the letter in an envelope, which gave no reason, just the business side.

                When she pressed for a reason, I just said "There is nothing I can say to make this easier for you, so I am not going to explain it. We've already talked through everything, and I have no desire to rub salt in the wound".

                She was mad, but she tried to maintain a professional demeanor the last 2 weeks. In her job, I'm sure she has to do that all the time.
                I'll probably do it this way.

                Thanks for all the suggestions everyone. It's my first term and I think I've gone out of my way to try to make it work with no favorable results. If and when they come back (I've told them I need *** amount of money before they do - one weeks worth paid in advance since they refuse to pay on time) I'll hand them the letter in an envelope and tell them that it just hasn't worked out.

                Thanks all!

                Comment

                • brookeroo
                  Daycare.com Member
                  • Jun 2012
                  • 144

                  #9
                  Originally posted by daycare
                  I would then type something up for them to sign.
                  I see people doing this all the time. Why do you have them sign a termination? At that point I would think they would be so peeved that they would refuse to do anything for you. Like one more thing to argue or battle about. It just seems like you already have a contract that they signed so why not just give them the termination letter and be done with it?

                  Not judging just trying to understand...Maybe it's something I will change to if it seems necessary.

                  Comment

                  • daycare
                    Advanced Daycare.com *********
                    • Feb 2011
                    • 16259

                    #10
                    got it...it is easier than you think.....

                    have you documented that past NO/late payments?

                    If so, I would just tell them at drop off. I am really sorry, but this is just not working out. I hate to have to cut ties with your family, but I have decided that this is what is best for all of us. I will really miss daycare kid, but friday will be his last day. I really hope that you understand that this is not personal and I made this decision from a business perspective. It really is what is best for the daycare at the end of the day.

                    Then hand her a list of your local R&R. Tell DCM I printed out a copy of the local R&R, they will provide you with a list of childcare homes/facilities for you to look at. They might even be able to help you find out if you qualify for help making your payments. I really do wish you the best of luck.

                    I have done it over the phone, which I don't recommend, because I feel people will say more than they would if you were face to face. Same goes for emails.

                    Comment

                    • Countrygal
                      Advanced Daycare.com Member
                      • Aug 2011
                      • 976

                      #11
                      Originally posted by brookeroo
                      I see people doing this all the time. Why do you have them sign a termination? At that point I would think they would be so peeved that they would refuse to do anything for you. Like one more thing to argue or battle about. It just seems like you already have a contract that they signed so why not just give them the termination letter and be done with it?

                      Not judging just trying to understand...Maybe it's something I will change to if it seems necessary.
                      I was wondering the same thing - other than to prove they got it, which I'm not sure you'd have to prove, just document.....

                      Comment

                      • Countrygal
                        Advanced Daycare.com Member
                        • Aug 2011
                        • 976

                        #12
                        Originally posted by daycare
                        got it...it is easier than you think.....

                        have you documented that past NO/late payments?

                        If so, I would just tell them at drop off. I am really sorry, but this is just not working out. I hate to have to cut ties with your family, but I have decided that this is what is best for all of us. I will really miss daycare kid, but friday will be his last day. I really hope that you understand that this is not personal and I made this decision from a business perspective. It really is what is best for the daycare at the end of the day.

                        Then hand her a list of your local R&R. Tell DCM I printed out a copy of the local R&R, they will provide you with a list of childcare homes/facilities for you to look at. They might even be able to help you find out if you qualify for help making your payments. I really do wish you the best of luck.

                        I have done it over the phone, which I don't recommend, because I feel people will say more than they would if you were face to face. Same goes for emails.
                        Yeah, this is pretty much what I decided to do, but I like the verbage you use here! Thanks for the suggestions! Oh, and I give out weekly statements, so all payments are documented on the statements ( or lack thereof )

                        Comment

                        • daycare
                          Advanced Daycare.com *********
                          • Feb 2011
                          • 16259

                          #13
                          Originally posted by brookeroo
                          I see people doing this all the time. Why do you have them sign a termination? At that point I would think they would be so peeved that they would refuse to do anything for you. Like one more thing to argue or battle about. It just seems like you already have a contract that they signed so why not just give them the termination letter and be done with it?

                          Not judging just trying to understand...Maybe it's something I will change to if it seems necessary.
                          I make them sign a document that says that should they decide to stay at the daycare after receiving notice of termination that they agree to continue to follow all of the rules of the daycare.

                          I have them sign it, so that it can't go back and forth saying NO you did not term me, you did not tell me yada yada yada.

                          In the term letter/notice it also states how much they will owe and when their last day is. This way we are fully understanding each other...

                          Comment

                          • Chatter Box
                            New Daycare.com Member
                            • Oct 2012
                            • 115

                            #14
                            that's interesting, I will have to change to that.

                            Comment

                            • daycarediva
                              Daycare.com Member
                              • Jul 2012
                              • 11698

                              #15
                              Originally posted by brookeroo
                              I see people doing this all the time. Why do you have them sign a termination? At that point I would think they would be so peeved that they would refuse to do anything for you. Like one more thing to argue or battle about. It just seems like you already have a contract that they signed so why not just give them the termination letter and be done with it?

                              Not judging just trying to understand...Maybe it's something I will change to if it seems necessary.
                              I have a termination letter that is generic. I can check a reason, but I usually don't unless it's obvious. I have the parent sign. I sign and date and that's that. It usually protects my butt when they try to take me to court (happened once) and I pull out a paper stating that they were termed, their fees due at that time (or refund, etc). I have NEVER had a parent not sign it, and I have had a couple of VERY BAD terminations.

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