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AGAIN!
DCM pays me per diem for Fridays. She pays a slightly higher rate for 4- 12 hour days M-Th. She NEVER knows in advance if she will need me or not but always lets me know on Thursday at pick up. She has had a bunch of OT since Sept, and is paying my drop in rate for Fridays as agreed upon/in our contract. Typically, I have parents pay that in cash but I allowed dcm to include it in her check. For instance on Friday, she pays for the following week M-TH plus THAT Friday. Never any issues in four years. Fast forward to today and she hands me a check dated for Friday, for her regular amount M-Th. I said "Oh dcb isn't going to be here Friday?" she got SOOOO nasty! It was way rude, in front of other dcp's (two Mom's and a dcd picking up!) that she had already paid me and dcb would be here Friday. I said nicely that this check is for next week, that no payment for Friday was made and that she would need to pay cash at drop off. She said "I will NOT be paying you and dcb WILL be here Friday." I pulled out my payment schedule and tried to show it to her, but she waved it off. I calmly told her that I would print off her payments for the year and that we could resolve this tomorrow after she reviews them BUT payment would need to be made or dcb could not come. She said "Whatever" and grabbed dcb (without our hug/goodbye routine, so now he is crying) and left.
both dcm's and dcd were shocked at her behavior. Dcm applauded me for handling it professionally.
It was SO AKWARD! All the parents were standing in my tiny entryway (like 5x8) staring at the floor!
I have it printed (I was right, of course!) and I also printed off a term letter stating breach of contract. So, if she refuses to pay she will be getting that. If she does agree to pay, we will be talking probationary period for her behavior today.
DCM pays me per diem for Fridays. She pays a slightly higher rate for 4- 12 hour days M-Th. She NEVER knows in advance if she will need me or not but always lets me know on Thursday at pick up. She has had a bunch of OT since Sept, and is paying my drop in rate for Fridays as agreed upon/in our contract. Typically, I have parents pay that in cash but I allowed dcm to include it in her check. For instance on Friday, she pays for the following week M-TH plus THAT Friday. Never any issues in four years. Fast forward to today and she hands me a check dated for Friday, for her regular amount M-Th. I said "Oh dcb isn't going to be here Friday?" she got SOOOO nasty! It was way rude, in front of other dcp's (two Mom's and a dcd picking up!) that she had already paid me and dcb would be here Friday. I said nicely that this check is for next week, that no payment for Friday was made and that she would need to pay cash at drop off. She said "I will NOT be paying you and dcb WILL be here Friday." I pulled out my payment schedule and tried to show it to her, but she waved it off. I calmly told her that I would print off her payments for the year and that we could resolve this tomorrow after she reviews them BUT payment would need to be made or dcb could not come. She said "Whatever" and grabbed dcb (without our hug/goodbye routine, so now he is crying) and left.
both dcm's and dcd were shocked at her behavior. Dcm applauded me for handling it professionally.
It was SO AKWARD! All the parents were standing in my tiny entryway (like 5x8) staring at the floor!
I have it printed (I was right, of course!) and I also printed off a term letter stating breach of contract. So, if she refuses to pay she will be getting that. If she does agree to pay, we will be talking probationary period for her behavior today.
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