I Used My Backbone And..

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  • nanglgrl
    Daycare.com Member
    • Jul 2012
    • 1700

    I Used My Backbone And..

    Two of my policies are no bringing food from home (except for class parties) and that children can not come the day they have immunizations. The immunization one just started after my daughter had a bad reaction and I heard horror stories from other providers.
    Last week I had a parent bring their child right after she got immunizations in the am. Ive had the child for a little over a year and never had any problems. The child is 2 and had a flu shot and I think a Hep B. I decided to let it go because my backbone was (and is) still gaining strength. Mom brought the child to my door with a huge cookie. I nicely took the cookie from the child and handed it to mom. The child threw a fit for a second but got over it quickly. Mom said she understood and took the cookie with a smile.
    The child was fussy all day long which I would have to blame on shots because normally she is a delight. When mom picked the child up I said "she wasn't herself today". Everything was good and my antennae didn't go up and tell me anything was wrong or amiss. I have really good antennae so I was very surprised to find out that mom posted this on her twitter feed: "babysitter said she wasn't herself today. No s*%, she got shots and you took her cookie you b*#*#.
    I know I should have just followed all of my policies and stuck to my guns about bringing the child the day of shots. I'm working on it. My friends say I should say something to the mom. I'm more forgiving and although it bothered me at first I looked at it as a learning experience that helped my backbone gain strength. It made me realize that no matter what we are going to make people mad. The parents may seem all nice when they drop off and pick up their child but chances are they are still complaining about or questioning something you do behind your back if they don't do it to your face. They are not our friends even if we are friendly and if you become inconvenient for them they will drop you like a hot potato.
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    Originally posted by nanglgrl
    Two of my policies are no bringing food from home (except for class parties) and that children can not come the day they have immunizations. The immunization one just started after my daughter had a bad reaction and I heard horror stories from other providers.
    Last week I had a parent bring their child right after she got immunizations in the am. Ive had the child for a little over a year and never had any problems. The child is 2 and had a flu shot and I think a Hep B. I decided to let it go because my backbone was (and is) still gaining strength. Mom brought the child to my door with a huge cookie. I nicely took the cookie from the child and handed it to mom. The child threw a fit for a second but got over it quickly. Mom said she understood and took the cookie with a smile.
    The child was fussy all day long which I would have to blame on shots because normally she is a delight. When mom picked the child up I said "she wasn't herself today". Everything was good and my antennae didn't go up and tell me anything was wrong or amiss.

    I have really good antennae so I was very surprised to find out that mom posted this on her twitter feed: "babysitter said she wasn't herself today. No s*%, she got shots and you took her cookie you b*#*#.

    I know I should have just followed all of my policies and stuck to my guns about bringing the child the day of shots. I'm working on it. My friends say I should say something to the mom. I'm more forgiving and although it bothered me at first I looked at it as a learning experience that helped my backbone gain strength. It made me realize that no matter what we are going to make people mad. The parents may seem all nice when they drop off and pick up their child but chances are they are still complaining about or questioning something you do behind your back if they don't do it to your face. They are not our friends even if we are friendly and if you become inconvenient for them they will drop you like a hot potato.
    No flipping way would I let that one slide!!!

    I would either be saying something to the mom or I would be giving the little one a cookie at drop off time.

    Comment

    • littlemissmuffet
      Advanced Daycare.com Member
      • Jan 2011
      • 2194

      #3
      Originally posted by nanglgrl
      Two of my policies are no bringing food from home (except for class parties) and that children can not come the day they have immunizations. The immunization one just started after my daughter had a bad reaction and I heard horror stories from other providers.
      Last week I had a parent bring their child right after she got immunizations in the am. Ive had the child for a little over a year and never had any problems. The child is 2 and had a flu shot and I think a Hep B. I decided to let it go because my backbone was (and is) still gaining strength. Mom brought the child to my door with a huge cookie. I nicely took the cookie from the child and handed it to mom. The child threw a fit for a second but got over it quickly. Mom said she understood and took the cookie with a smile.
      The child was fussy all day long which I would have to blame on shots because normally she is a delight. When mom picked the child up I said "she wasn't herself today". Everything was good and my antennae didn't go up and tell me anything was wrong or amiss. I have really good antennae so I was very surprised to find out that mom posted this on her twitter feed: "babysitter said she wasn't herself today. No s*%, she got shots and you took her cookie you b*#*#.
      I know I should have just followed all of my policies and stuck to my guns about bringing the child the day of shots. I'm working on it. My friends say I should say something to the mom. I'm more forgiving and although it bothered me at first I looked at it as a learning experience that helped my backbone gain strength. It made me realize that no matter what we are going to make people mad. The parents may seem all nice when they drop off and pick up their child but chances are they are still complaining about or questioning something you do behind your back if they don't do it to your face. They are not our friends even if we are friendly and if you become inconvenient for them they will drop you like a hot potato.
      I would have sent a text immediately (after screencapping her twitter) that said "You thought I was being a bitch when I took your kiddo's cookie away? Well, what do you think of me now that I'm taking your daycare away? You can come and get your child's belongings tomorrow between 8-9am. You are terminated."

      What an idiot!

      Comment

      • Meeko
        Advanced Daycare.com Member
        • Mar 2011
        • 4351

        #4
        I would term without a doubt. Call me names and expect me to continue providing service? No way.

        Comment

        • lovemykidstoo
          Daycare.com Member
          • Aug 2012
          • 4740

          #5
          Wow that is insane. I'm not sure how twitter works. Is it like facebook where you have to be friends with her to see her postings? If so, does she know that you're able to see what she wrote? I would most definately call her out on it.

          Comment

          • MarinaVanessa
            Family Childcare Home
            • Jan 2010
            • 7211

            #6
            That is completely inapropriate and unacceptable. I would have immediately posted on that comment

            "Please consider this your 2 week termination notice. As a reference please take a look at your contract where it clearly states "no outside food" and "children are not allowed to come to daycare after being immunized".

            That is blatant and utter disrespect towards you. You may choose not to terminate her for that and that is up to you however I do hope that you at least let her know that you know and put her on probation. If you don't want to talk to her then you can also write a letter.

            It both angers and saddens me when people treat other people poorly.

            Comment

            • nanglgrl
              Daycare.com Member
              • Jul 2012
              • 1700

              #7
              Originally posted by lovemykidstoo
              Wow that is insane. I'm not sure how twitter works. Is it like facebook where you have to be friends with her to see her postings? If so, does she know that you're able to see what she wrote? I would most definately call her out on it.
              Truthfully, I'm not sure how Twitter works either. I think you can hide your account to "only followers" but this mom didn't. The mom just turned 21 and was surprised with a trip to Las Vegas. She didn't tell me until Saturday that her child wouldn't be here this week. I reminded her she still had to pay. She didn't message me back right away so my antennae went up thinking she was mad about having to pay. My similar aged son just started using Twitter and it occurred to me that this mom might use it and might be complaining about having to pay for the week so I googled her name and the word Twitter and came across the post. Does that make sense?
              I have a few more days to decide what to do. I really like the child and other than this post I've never had a problem with mom in the last year. I consider her age to be a huge factor in her use of bad language (so glad she didn't use my name or daycare name and called me a babysitter). Thank you guys for all of the advice!

              Comment

              • Blackcat31
                • Oct 2010
                • 36124

                #8
                Originally posted by nanglgrl
                Truthfully, I'm not sure how Twitter works either. I think you can hide your account to "only followers" but this mom didn't. The mom just turned 21 and was surprised with a trip to Las Vegas. She didn't tell me until Saturday that her child wouldn't be here this week. I reminded her she still had to pay. She didn't message me back right away so my antennae went up thinking she was mad about having to pay. My similar aged son just started using Twitter and it occurred to me that this mom might use it and might be complaining about having to pay for the week so I googled her name and the word Twitter and came across the post. Does that make sense?
                I have a few more days to decide what to do. I really like the child and other than this post I've never had a problem with mom in the last year. I consider her age to be a huge factor in her use of bad language (so glad she didn't use my name or daycare name and called me a babysitter). Thank you guys for all of the advice!
                If she is old enough to make and raise a baby then she is old enough to take FULL repsonsibility for her actions/words. Don't make excuses for her. That is what is wrong with today's generation (SOME of them NOT all).

                Hoping you find a resolution that works for you.

                Comment

                • Willow
                  Advanced Daycare.com Member
                  • May 2012
                  • 2683

                  #9
                  F.I.R.E.D

                  Effective immediately.

                  Please don't tell me you are seriously considering offering this woman an olive branch after she hasn't even apologized yet - simply because of her age???


                  One of my dcm's is 17 and there is no way in H*LL she would ever speak to or about me in that way. Age has nothing to do with decency or respect. You either know how to treat people with decency and do or you know how to treat people with decency and don't.

                  She's a don't-er. Doesn't matter how much I liked the child, it doesn't get much worse than what she said. If you don't draw the line there guaranteed she'll push it further, and really, how much further could she go after that??

                  Comment

                  • williams2008
                    Daycare.com Member
                    • Oct 2012
                    • 981

                    #10
                    I agree with the others, I would not let that slide!! It has nothing to do with how young she is, it is about respect!! I would not have to think twice about terminating her!

                    Comment

                    • AfterSchoolMom
                      Advanced Daycare.com Member
                      • Dec 2009
                      • 1973

                      #11
                      Uh uh, no way I'd let that go! I'd print a copy of her comment and term immediately. Will you be able to look at her ever again without thinking of it? I sure wouldn't. I'm angry and it has nothing to do with me!!!

                      Comment

                      • lovemykidstoo
                        Daycare.com Member
                        • Aug 2012
                        • 4740

                        #12
                        Originally posted by AfterSchoolMom
                        Uh uh, no way I'd let that go! I'd print a copy of her comment and term immediately. Will you be able to look at her ever again without thinking of it? I sure wouldn't. I'm angry and it has nothing to do with me!!!
                        That's a good idea. I would print it and show it to her next time she comes so I could see th shocked look on her face. THEN I would term her!!

                        Comment

                        • Michael
                          Founder & Owner-Daycare.com
                          • Aug 2007
                          • 7950

                          #13
                          Speaking of backbone.... One of our members wrote a "personal" story for Daycare.com which we just posted: https://www.daycare.com/story/gettin...one/index.html

                          Comment

                          • lovemykidstoo
                            Daycare.com Member
                            • Aug 2012
                            • 4740

                            #14
                            Originally posted by Michael
                            Speaking of backbone.... One of our members wrote a "personal" story for Daycare.com which we just posted: https://www.daycare.com/story/gettin...one/index.html
                            Excellent read. Love all of the experiences and info!

                            Comment

                            • kitykids3
                              Daycare.com Member
                              • Jan 2012
                              • 581

                              #15
                              no way. i could not continue a business relationship with that kind of disrespect. if she feels like that, how does she trust u to watch her kiddo? say goodbye.
                              lovethis daymommy to 7 kiddos - 5 girls and 2 boys

                              Comment

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