Update on naptime screamer. Well they pulled a no call no show today which is
very common for them but I just sent a policy update home last week which both parents signed and returned stating this.
The client must notify the provider in advance (by 8:30 am please) whenever a child won’t be coming to care due to illness or any other reason. If you fail to notify me of your child’s absence an inconvenience fee of $10.00 will be charged. This fee will be due immediately in cash. If you choose to make a habit of not calling when your child will be absent you risk losing your space in my day-care.
Failure to comply with the program’s illness policies may result in the termination of this contract.
The client must pay for all days when the child is sick and not in child care.
Late Arrivals
At Pender Family Child Care we have a structured daily routine and in order to follow that I require that your child arrive at child care no later than 9:00 am, unless prior notice is given 24 hours in advance (doctors’ appointments etc.), otherwise your child will not be accepted into care for the day.
My question is should I call them this evening and terminate over the phone followed by a letter or should I wait until they bring child back and send them away with a term letter. The above policy was added to my handbook because of this one family. It really bothers me when they pull the no call no show. There is no school here today which means today I only have my daughter and one other child if I knew that this child was not coming I would have planned a day out with the two I have.
very common for them but I just sent a policy update home last week which both parents signed and returned stating this.
The client must notify the provider in advance (by 8:30 am please) whenever a child won’t be coming to care due to illness or any other reason. If you fail to notify me of your child’s absence an inconvenience fee of $10.00 will be charged. This fee will be due immediately in cash. If you choose to make a habit of not calling when your child will be absent you risk losing your space in my day-care.
Failure to comply with the program’s illness policies may result in the termination of this contract.
The client must pay for all days when the child is sick and not in child care.
Late Arrivals
At Pender Family Child Care we have a structured daily routine and in order to follow that I require that your child arrive at child care no later than 9:00 am, unless prior notice is given 24 hours in advance (doctors’ appointments etc.), otherwise your child will not be accepted into care for the day.
My question is should I call them this evening and terminate over the phone followed by a letter or should I wait until they bring child back and send them away with a term letter. The above policy was added to my handbook because of this one family. It really bothers me when they pull the no call no show. There is no school here today which means today I only have my daughter and one other child if I knew that this child was not coming I would have planned a day out with the two I have.
Comment