How Do You Phrase A "No" E-Mail?

[EntropyControlSpecialist]

We have scheduled 4 interviews in the past 2 months. 3 of the 4 have been no calls, no shows. I had a no call, no show this evening and got an e-mail 50 minutes after the interview was to be conducted begging me to reschedule.

In the past, a no call, no show parent has been a HUGE RED FLAG that I ignored. It led to nothing but problems.

How do I politely say, "You wasted my time. You had your chance. This relationship is done!" in a very polite and neighborly way. They live in our community.

[Blackcat31]

I would say "I appreciate your interest in my program, however past experiences with missed or cancelled interviews have dictated a policy of not rescheduling. Again, thank you for your interest and best wishes in your search for care."
HTH

Sorry you were no showed. That does ****.

[EntropyControlSpecialist]

I would say "I appreciate your interest in my program, however past experiences with missed or cancelled interviews have dictated a policy of not rescheduling. Again, thank you for your interest and best wishes in your search for care."
HTH

Sorry you were no showed. That does ****.

Thank you so much. I greatly appreciate you taking the time to type that out for me!

We have an interview next week. Here's to hoping that they are respectful of our time! I had to place on our business Facebook page to please not be late, and to please let us know if you are going to be running late (in better terminology). The things you would think you wouldn't have to say.

[MissAnn]

We have scheduled 4 interviews in the past 2 months. 3 of the 4 have been no calls, no shows. I had a no call, no show this evening and got an e-mail 50 minutes after the interview was to be conducted begging me to reschedule.

In the past, a no call, no show parent has been a HUGE RED FLAG that I ignored. It led to nothing but problems.

How do I politely say, "You wasted my time. You had your chance. This relationship is done!" in a very polite and neighborly way. They live in our community.

I had a repeat offender. One day she called once again to reschedule. This is what I said.....

Just as you need someone you can depend on, I too need someone I can depend on. You have shown me that I cannot depend on you. I'm sorry, this is not a good fit.

She screamed at me...loudly.....and it went on and on till I said....I'm sorry and good luck and hung up. Can we say red flag?

[DaisyMamma]

Good for you to say no.
I despise no shows. I find that letting people know that they should call if they need to cancel actually helps. I know they are adults and you shouldn't have to tell them that, but for some reason a lot of people think that they can just not show for daycare interviews :confused:

No shows are no good, however, one time I did let someone come for an interview the next day after I SAW them drive by :confused::confused: Well, they turned out to be an awesome family. LOL But chances are 99 out of 100 wont turn out great.

[EntropyControlSpecialist]

Good for you to say no.
I despise no shows. I find that letting people know that they should call if they need to cancel actually helps. I know they are adults and you shouldn't have to tell them that, but for some reason a lot of people think that they can just not show for daycare interviews :confused:

No shows are no good, however, one time I did let someone come for an interview the next day after I SAW them drive by :confused::confused: Well, they turned out to be an awesome family. LOL But chances are 99 out of 100 wont turn out great.

Since we live in such a small community, I asked someone else who lives here (that knows her) if the family was usually punctual or if lateness was a typical thing. I found out that the family would not be a good fit.

The reply back I received said this:
Excuse me? So we are not able to reschedule and meet with you because I went over the time planned for my interview for a job?? Am I understanding that correctly?

[canadiancare]

nice attitude in her reply *red flag*

I wouldn't even bother to reply.

Parents need to realise that they aren't interviewing you solely for a job but that they are also being interviewed as a family that you are interested in working with.

[EntropyControlSpecialist]

nice attitude in her reply *red flag*

I wouldn't even bother to reply.

Parents need to realise that they aren't interviewing you solely for a job but that they are also being interviewed as a family that you are interested in working with.

She added me on Facebook so I am able to view her status updates and she posted a very hateful status about people getting what they deserve when they're selfish and rude right after she replied to my e-mail.

Since I am not replying to the e-mail, I changed my status as well.
"The best lesson we have ever taught our son came from Proverbs 14:7. "To the foolish man, everything is against him, and the lips of the wise are the weapons of knowledge.""

[littlemissmuffet]

Since we live in such a small community, I asked someone else who lives here (that knows her) if the family was usually punctual or if lateness was a typical thing. I found out that the family would not be a good fit.

The reply back I received said this:
Excuse me? So we are not able to reschedule and meet with you because I went over the time planned for my interview for a job?? Am I understanding that correctly?

You are absolutely understanding correctly. Good luck in your continued search for childcare. (Then I would block the email). LOL!

[EntropyControlSpecialist]

The last 3 people who have been late had had to be terminated from my care. Needless to say, we don't reschedule people who are late to the first meeting.

I replied since she had so many questions.
We do not reschedule interviews unless there was advance notice given to us. Best of luck in your child care search!

[canadiancare]

She added me on Facebook so I am able to view her status updates and she posted a very hateful status about people getting what they deserve when they're selfish and rude right after she replied to my e-mail.

Since I am not replying to the e-mail, I changed my status as well.
"The best lesson we have ever taught our son came from Proverbs 14:7. "To the foolish man, everything is against him, and the lips of the wise are the weapons of knowledge.""

ha FB is driving me crazy with daycare. I have 3 families as "friends" (2 are past families) that I really love and want to be on FB with and then I felt obligated to add a 4th person who I am currently caring for but I wouldn't consider her a "friend" in the sense that I have no interest in sitting and having a glass of wine with her on the weekend. She is on with the other current parent I have who I am socially friendly with so I felt awkward posting jokey messages knowing she could see them...

My philosophy in life is to be inclusive rather than exclusive so I added her but I feel false about it.

[Cat Herder]

The reply back I received said this:
Excuse me? So we are not able to reschedule and meet with you because I went over the time planned for my interview for a job?? Am I understanding that correctly?

I would reply back:

"No, I do not think you are understanding me correctly, I will clarify. We will not be able to reschedule because you did not contact me in advance to say you would not be coming; regardless of the reason. I altered my plans and waited for you out of respect of our appointment time. My family time is as valuable to me as your job interview is to you. I appreciate your understanding in this matter. Have a nice afternoon."

I even drew up a quick diagram to help ::::

[AnneCordelia]

I would reply back:

"No, I do not think you are understanding me correctly, I will clarify. We will not be able to reschedule because you did not contact me in advance to say you would not be coming; regardless of the reason. I altered my plans and waited for you out of respect of our appointment time. My family time is as valuable to me as your job interview is to you. I appreciate your understanding in this matter. Have a nice afternoon."

Exactly. She DOESN'T understand. She didn't call to reschedule or cancel. She didn't warn you she might be late as she had a job interview. She did not respect your time and effort in preparing for the interview, and is only thinking of herself.

[canadiancare]

Exactly. She DOESN'T understand. She didn't call to reschedule or cancel. She didn't warn you she might be late as she had a job interview. She did not respect your time and effort in preparing for the interview, and is only thinking of herself.

I read it that she is suggesting that the OP is the person with the job interview and that she should be bending over backward to accommodate the person doing the hiring.

[crazydaycarelady]

I NEVER give a second chance on a no call no show. It is just so disrepectful to me.

The only thing is I usually never hear from them again. This lady did get in touch with you fairly quickly after the interview start time. In that situation I MIGHT reconsider. I realize you didn't and it was a blessing though.