Why Is It That One DCF Can Burn You Out??

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  • My3cents
    Daycare.com Member
    • Jan 2012
    • 3387

    #16
    Originally posted by wahmof3
    I have posted about issues with this family before and had great feedback!

    But I could just cry right now. I try really hard to be nice and professional and HATE coming across as the "babysitter with an attitude" (and that's putting it nicely)I never view myself as a babysitter. First of all babysitters get paid a lot more then I do!!! and..they do less work and time! They don't have all the requirements that I do to keep a license either. I don't even try to categorize myself along with a babysitter. A provider has more bond with a child then a babysitter because they do more time with the child. Attitude- well I do have plenty of that. It is all in how you manage your tude. Sometimes I am A game on and other times well not so much.

    I know this career is right for me at this moment, but some of these DCP make it very hard. I often ask myself if it IS the right thing for me. you can't change others, but you can change yourself and how you view these parents and that can lead to change or not on the part of the parents.

    I have this one family that Blackcat has helped me out so much with!!

    But why is that some DCP just don't get how home child care works???? They are not in it, like we are. There minds are on whatever it is that they do. We are invested.

    Today I finally verbally addressed the late pick up issue, but honestly I don't think they will get it and then complain because I am not flexible for them. This is the family that never gave me contracted hours in writing but said DCC would seldom be here past 345.
    Take out another contract and have them sign it with the hours that are needed. Explain to them that you have a life outside of daycare hours and that you need to know what hours they need. If you don't act in a manner that is professional they will not treat you like you are. Rules, contract, handbook, policy book- and as you learn and grow be ready to make changes to all the above. Parent is late after you have this sign an updated contract, hand them an invoice with late fees. This will stop quick- or they can leave and you will find a family that will respect you and you can respect.

    How do you NOT let ONE DCF burn you out and how do you prevent it for the next DCF you enroll?? see above- it was drilled into me from this board and so I say it often to help others, handbook, rulebook, policy book, and contract. The first few years you will grow and it will get easier. Verbal communication is key also- Parent keeps picking up late. Linda- I need you to pick up little Linda on time from now on. I can't keep running on over time. I have a family life outside of daycare and I need to be able to be on time for my family. Then you can tell her that you have to charge her late fees, or you can let it slide but next time I will be charging a late fee for late pick up. You have to be able to talk with your parents. She doesnt take you serious, you hand her an invoice the next time she does it. Three strikes and I will have to let you go and find a family that will respect me.

    I honestly don't think the concept of home child care is that hard to understand. IMO & I have been on both sides.It is not, but we live in a world of entitlement- Usually when they see a dollar ammount added to them laughing in your face, they realize your not kidding around and that your a business.

    Thanks for the vent.
    Vent anytime- hopefully we are all a help to you here, and you will soon be helping others with wisdom you learn along the way or already know- Best-

    Comment

    • My3cents
      Daycare.com Member
      • Jan 2012
      • 3387

      #17
      Originally posted by wahmof3
      Yes we have a written agreement (which is getting re-written as we speak) & I have an excellent policy book, they just don't get it.

      And what I don't get it why is it that when I do stand up for myself, contract, policy book I am the "bad guy"????

      What is happening is that I am to the point that I don't care how *itchy I come across......... if this DCF decides to leave then see ya later!!

      I hate feeling this way!
      I don't always read ahead before I respond......sounds like your ahead of the game already.

      They get it, they just choose to ignore it. This is where being kind but being firm and speaking your rules come into play. Linda if you look over my policy book you can see that I have late fees for past five. Say nothing then give her a chance to respond to this. Most likely you will get an....oh ok resonse. Conversation is out there and just hand her an invoice the next time she is late, with a note saying three strikes and you will need to pay me my two week notice and find other childcare. Saying this all nice but to the point.

      I have it written in my policy book to please not put me in a position to have to ask for late fees. If your late please come with cash in hand because it keeps me happy and I have a life outside of daycare.


      again good luck and best-

      Comment

      • My3cents
        Daycare.com Member
        • Jan 2012
        • 3387

        #18
        Originally posted by daycare
        can I show you how I write letters to the families when things are not going the way that they should be..... I will PM it to you....this way you don't ever sound or feel like the bad guy.
        I want this information too please-

        Comment

        • My3cents
          Daycare.com Member
          • Jan 2012
          • 3387

          #19
          Originally posted by cheerfuldom
          the only way you will learn to do this is by doing it OP.....just like any other habit that needs to be formed. Most people are not born being authoritative, firm and confident....you have to learn how to be a leader. Non one likes confrontation and you cant wait until you like doing it in order to do it.

          Life is doing things we dont like doing, right? Its just another thing. You dont like saying it, they dont like doing it.....so what, thats just life.
          I don't know if it about not liking to do it or more of being scared.

          Scared of the reaction
          scared of the confrontation
          Scared they will pull the kid
          etc...

          completely right on ........you just have to do it and it will get easier and you will get better at it.

          Comment

          • canadiancare
            Daycare Member
            • Nov 2009
            • 552

            #20
            add me to the column of home day care providers who aren't good business owners. I am a door mat for any parent who is willing to take advantage. Luckily I only have one family that ever tests the limit as far as pay, hours etc. goes. Other people offer to pay my daughter (15) to take care of their child if they are going to be later than pick up (4 30).

            I don't charge for days that I miss for illness or emergencies and that money saved can (in theory) pay for replacement care if the parent needs it so I don't have parents give me a hard time. I haven't had a sick day *touch wood* since 2008 when I had a kidney stone or a funeral since 2007 so this batch of kids has never seen me miss a day on short notice so I will not feel guilty if I wake up puking a lung tomorrow.....oh wait yes I will.

            Comment

            • wahmof3
              Daycare.com Member
              • Oct 2011
              • 806

              #21
              Originally posted by Blackcat31
              Are you guys not seeing the correlation to how we have to treat parents and how parents treat their children?

              They are "afraid" to say no or if they do, they don't do it firmly enough that the child some how feels there is room for negotiation so a struggle ensues and tantrums start until the parent can't take it any more and gives in.


              That is EXACTLY what this family is doing to you. You are being firm but they are still testing and pushing boundaries because bottom line is your aren't being firm enough.

              Sometimes you really do just need to say it and say it without mincing words or being polite and nice and all that jazz....kwim? Just say, "Late pick ups will NOT be tolerated. If you do it again, I will terminate." period.

              Sometimes people will not listen to you until you are FIRM. They may hear you but they aren't listening so treat them like you would a daycare child or ayour own child and just tell them point blank.

              You are at a definite advantage here as you are totally willing to risk them leaving so use this opportunity to tell them EXACTLY what you want and don't want them to do. Worse case scenario, they leave and you have practiced using your firmness and will now have the skills to do it in the future with anyone new who tries to push your limits.

              I guess if worse comes to worse, you can give me their number and I will call them for you
              Sometimes I think that would be the perfect job for me. I will call any family that needs to be reminded of the rules/policies they signed on to follow and that way the provider doesn't always have to be the bad guy.
              OMG! I never thought of it this way. WOW brings a whole new perspective.

              Thanks!! Let me get their number... give me a sec LOL!!! ::::

              Comment

              • wahmof3
                Daycare.com Member
                • Oct 2011
                • 806

                #22
                Originally posted by My3cents
                Vent anytime- hopefully we are all a help to you here, and you will soon be helping others with wisdom you learn along the way or already know- Best-
                I am so glad I have found a place where people understand and I can vent it helps sooooooo much!!

                Comment

                • wahmof3
                  Daycare.com Member
                  • Oct 2011
                  • 806

                  #23
                  Originally posted by My3cents
                  I don't know if it about not liking to do it or more of being scared.

                  Scared of the reaction
                  scared of the confrontation
                  Scared they will pull the kid
                  etc...

                  completely right on ........you just have to do it and it will get easier and you will get better at it.
                  I agree with this. Sometimes I let my emotions take over and my adrenaline kicks in and I start to shake AND I HATE EVERY MINUTE OF THAT!

                  Even yesterday- I KNOW I was right and I was still extremely nervous!!!

                  Comment

                  • canadiancare
                    Daycare Member
                    • Nov 2009
                    • 552

                    #24
                    Chocolate STAT!

                    Comment

                    • wahmof3
                      Daycare.com Member
                      • Oct 2011
                      • 806

                      #25
                      Originally posted by canadiancare
                      Chocolate STAT!
                      AMEN to that!!!!!

                      Comment

                      • Blackcat31
                        • Oct 2010
                        • 36124

                        #26
                        Originally posted by wahmof3
                        I agree with this. Sometimes I let my emotions take over and my adrenaline kicks in and I start to shake AND I HATE EVERY MINUTE OF THAT!

                        Even yesterday- I KNOW I was right and I was still extremely nervous!!!
                        Hey, just so you know that isn't nervousness....that is your inner bitch hollering at you to let her out!!! :: Kidding...... you don't have to be a bitch to be strong.

                        Take those feelings and instead of allowing them to make you feel flustered and nervous and let them empower you to be a strong business woman!!!

                        It really does feel good and the emotions you feel after standing your ground are a real adrenaline kick! It feels good to stand up for yourself and be a voice that is heard!

                        I used to pretend my children were watching me and I thought about how I would want them to behave if someone were taking advantage of them. I would want my children to be strong and not afraid to speak up so I tried to be the role model I wanted them to see me as.

                        Comment

                        • daycare
                          Advanced Daycare.com *********
                          • Feb 2011
                          • 16259

                          #27
                          Originally posted by My3cents
                          I want this information too please-
                          Sorry I just got back from a long field trip. Ill be sure to PM you here after the kids go down for a nap

                          Comment

                          • wahmof3
                            Daycare.com Member
                            • Oct 2011
                            • 806

                            #28
                            Originally posted by Blackcat31
                            Hey, just so you know that isn't nervousness....that is your inner bitch hollering at you to let her out!!! :: Kidding...... you don't have to be a bitch to be strong.

                            Take those feelings and instead of allowing them to make you feel flustered and nervous and let them empower you to be a strong business woman!!!

                            It really does feel good and the emotions you feel after standing your ground are a real adrenaline kick! It feels good to stand up for yourself and be a voice that is heard!

                            I used to pretend my children were watching me and I thought about how I would want them to behave if someone were taking advantage of them. I would want my children to be strong and not afraid to speak up so I tried to be the role model I wanted them to see me as.
                            I LOVE THIS!!!! I am going to print this up and refer to it when I need to

                            Comment

                            • wahmof3
                              Daycare.com Member
                              • Oct 2011
                              • 806

                              #29
                              Little update:

                              DCD picked DCK up today at 4 and came in, almost like he had his tail between his legs.

                              I chatted with him like nothing happened yesterday..... meaning I dealt with it and I still respect them. Nothing personal. KWIM? Hope that makes sense.

                              I felt in control and it felt good.


                              THANKS AGAIN!!!!!!!happyface

                              Comment

                              • brookeroo
                                Daycare.com Member
                                • Jun 2012
                                • 144

                                #30
                                Originally posted by Blackcat31
                                I guess if worse comes to worse, you can give me their number and I will call them for you
                                Sometimes I think that would be the perfect job for me. I will call any family that needs to be reminded of the rules/policies they signed on to follow and that way the provider doesn't always have to be the bad guy.

                                :::: Haaahahahahaaaaaaaa!

                                That is what you should do Blackcat. Start an answering service for all the daycare providers that need to "grow a set". We can all just let you do the dirty work. We can just program phone recordings that dial out to the parents.

                                "You are the weakest link... Goodbye..." CLICK!

                                I am sure you would make a fortune.

                                Comment

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