Here Is My Vent For The Week

[wahmof3]

Then you have to put a stop to it ASAP. You can't be afraid of losing them. You can very professionally let them know they are far exceeding their end of the agreement and changes need to be made. If the alternative is terming them you really have nothing to lose, you know? But I do still agree with cheerfuldom that you brought some of this on by not specifying hours up front and its not fair to term them without clearing things up - they need to know exactly when late fees start - is it 3:45, 4:00, 4:30?? If you don't want to tell them you "close" at 4:30, don't, but then they need to know THEIR closing time is 4:15 or whatever time you want to make it.

I keep telling myself what do I have to lose? I am not denying that I am partially at fault with this mess and I need to correct it and learn from it. Thanks!

[Hunni Bee]

So as I am responding to this I just realized that they said they are off work by 4 at the latest there is no reason they shouldn't be here by 4:15. So do I redo their contract 8a-4:15p? Or do I go with the 3:45 time that they said should never be here later than that?

So when they both have to work til 4, who gets the kids off the bus at 3:45? Hmmm.

I wouldn't do 3:45 if you already know there is a possibility they may be later than that. That will be setting yourself up for irritation. There will be days you know he got off way earlier and just waited til 4:15 to pick up dcb, but I don't see how that can be avoided.

I'd go on and do 4:15. I'd be clear with him that late fees will begin promptly at 4:20.

[Hunni Bee]

I have fill in the blank section for days/hours as well, they just put 30-35 hours per week. They are using 40-45 hours.

Oh no. Are they paying for 45 hours?

I'd redo the contract for 35 hours a week, which is 9:15, not 8:00, to 4:15. If they must drop him off at 8, would you be comfortable charging more?

[saved4always]

I have fill in the blank section for days/hours as well, they just put 30-35 hours per week. They are using 40-45 hours.

Then they did not fill out your contract correctly and you should bring it to their attention and require that they commit to certain hours, not to a number of hours per week. And the hours have to be something you are willing to work. My contract had a fill in the blank for each day and a place to list the hours and I held all my dcf's to whatever they listed initially on that signed contract. I never left it open-ended because timely pick up was one of my biggest requirements.

[wahmof3]

again

DCD was late, again. My pick up time on Monday is 4pm because my daughter has an extra-ciriccular activity at 4:30. I am very upfront about this when I meet with potential DCF. I need everyone picked up by 4 on Mondays and that there might be some other days I would request early pick ups but I would let them know ahead of time. EVERY SINGLE DCF THAT ENROLLS IS FINE WITH IT.

So knowing the track record with this DCF, I text the DCM this morning and reminded her of my schedule this week.

DCD was 10 minutes late

I was livid (again) & got his DCK and said sorry to rush you but I really need to get my daughter to dance.

I have to put a stop to this, its not fair to me OR the other DCFs that are working with me!!

So is it unprofessional to type up a letter stating my concerns & new contract?

I thought about scheduling a meeting, but I get so nervous I wouldn't be able to function LOL. I was completely shaking this afternoon when he text me at 5 minutes til 4 saying he was on his way? I totally **** at this part of the business.....

[Blackcat31]

DCD was late, again. My pick up time on Monday is 4pm because my daughter has an extra-ciriccular activity at 4:30. I am very upfront about this when I meet with potential DCF. I need everyone picked up by 4 on Mondays and that there might be some other days I would request early pick ups but I would let them know ahead of time. EVERY SINGLE DCF THAT ENROLLS IS FINE WITH IT.

So knowing the track record with this DCF, I text the DCM this morning and reminded her of my schedule this week.

DCD was 10 minutes late

I was livid (again) & got his DCK and said sorry to rush you but I really need to get my daughter to dance.

I have to put a stop to this, its not fair to me OR the other DCFs that are working with me!!

So is it unprofessional to type up a letter stating my concerns & new contract?

I thought about scheduling a meeting, but I get so nervous I wouldn't be able to function LOL. I was completely shaking this afternoon when he text me at 5 minutes til 4 saying he was on his way? I totally **** at this part of the business.....

If you PM me with the points you want to make with this family as well as the consequences to these actions, I can type you up a letter if you want.

I know it is hard to be verbal and outspoken about issues but it is best and it DOES get easier every time you do it.

If you want to take a less confrontational approach to begin with, I can help you write a letter though outlining the offenses and the "consequencces" and if they don't shape up, you will have to speak up and have that meeting with them.

Let me know