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I had a new DCG start last week. I like the parents love the girl and seemed like a great fit. At interview they said they'd drop off at 8. No mention of early drop offs or need for flexibility. DCM calls last night asking to drop off an hour early. I said no and I was pretty proud of myself. Normally I would roll over and say sure no matter how I really felt. Well I'm two months pregnant and morning are rough right now so I stood my ground. She was very nice said ok. This morning she shows up and tells me tomorrow will be DCG's last day :confused: She says they need more flexibility. She goes on to say that grandma will watch her for now but they will consider placing her with me again in the future as if they can just come and go as they please. I'm just totally shocked right now. I passed on three other calls over the past two weeks and pulled all of my ads. I told her that I could be more flexible in another month or so when I'm feeling better but now that she's gone I'm starting to get really mad about this.
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It was wrong of her to represent her schedule as one thing and then turn around and expect something different. I really dont think you should offer future flexibility either because 1. you dont know for sure that you will feel better (I am 25 weeks pregnant and morning sickness has come back BAD) and 2. she may start asking for a lot more than 1 hour on one day and once you open the door and say you will be flexible, you know she is going to expect you to do anything at anytime or she will pull her daughter again.
I say, let her go and keep interviewing. Make sure you are clear with future parents about what you can and cant do as far as business hours. -
Well if she keeps pulling that on people it's going to get very expensive for her. Bye-Bye deposit. Hello 2 weeks notice pay.Comment
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Did you have her sign a contract with 2 weeks written notice or is she still in the first two weeks probationary? I always keep a waiting list when people call me because you never know when things will change unexpectedly. I probably wouldn't try to apease her now. Mark this down as a lesson learned and move on.Comment
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I'm guessing that they weren't really wanting the situation with you to work out. They tried daycare, it didn't work out, now grandma will do it for FREE! The certainly didn't give the arrangement much time!Comment
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So what, it only took one time of you saying no for them to think that this wasn't the right fit for their family?
Seems to me that they were looking for any excuse not to put their child in day care. Frustrating as it may be, isn't it good that they've shown their true colors now and not down the road when you've invested even more time in them?
I'm sorry it didn't work out!Comment
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Seriously, is she pms'ing? You do not need those kind of people. They think they have the upper hand if you let them control the situation. You have a very good and polite reason for not being able to be flexible, I think it's sad that as a woman she can't understand that you are prego and can't be flexi. Good ridance! But yes, I would be pissed off too for turning away clients for people like that. Oh well lesson learned, at least you get two week pay...I hope.Last edited by Blackcat31; 08-08-2012, 10:25 AM.Comment
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Sorry typing wit ipad, its hard...Comment
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Wow that was harsh. Will they give you a 2 week notice?Not Clueless anymore
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Michael posted this the other day. It is an interview with Nanny de and she talks about interviewing new clients.
I love this!!!
Give it a listen and maybe it can help with your next client.Not Clueless anymoreComment
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I have a two week trial period in my contract during which I or parents can term immediately, so no notice. This policy has benefited me in the past so I don't mind. I'm more ticked off that I spent so much time getting her setup and settled in but I supposed that's the nature of this business some times.
Out of curiosity is this something you all would accommodate normally? An hour early drop off with fewer than 12 hours notice? I'm all for being flexible, I don't even do contracted hours but this seems like a bit much especially for the third day of care.Comment
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good bye and good riddance... hope you fill the spot very quickly. And I'd be very sure to tell mom that they will not be welcomed back in the future.
Was grandma watching child before? I've seen instances where they aren't happy with grandma's care so they threaten to put child in another daycare and then do it when grandma still doesn't follow their rules, etc. - usually its the "shape up or ship out" call for grandma.Comment
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If it was my first child of the day and a new client, no I would probably not accommodate it. A long time client who I know wouldn't ask unless they really needed it I would as long as it wasn't some ungodly hour (7am is my reg start time so before 6:30 would be ungodly for me, LOL!!!!).Comment
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Me... if it's a one time thing because they have an appointment or something then yes. I will accommodate them on occasion even if that means opening a little earlier because sometimes things come up. I needed some flexibility at times when I was working outside the home.
If they are asking me to open earlier on a regular basis...then no.Comment
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Grandma has been watching her for a while but has to come out of retirement and start working again (which is sad), so her going back to gma is only temporary while she's looking for a job. Not sure what their plans is. They seemed really happy here, DCG has settled in very quickly, I'm really surprised they wouldn't even talk to me about it first.Comment
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