I have a family that owes money. I have made several calls to the family. leaving voice mail messages informing them of their late bill. I have yet to communicate with anyone other than a few text messages they sent of false promises to make payment.
I sent an email this morning informing them that if the payment is not made by 6:00pm Monday, I am terminating services immediately. the child is not due back until Tuesday.
My question is, is that I wanted to send a copy of the letter that I emailed via certified mail, however, can't until daycare is over. Which means that the family will not get it until they get off of work on Monday around 6:00pm.
What would you do in this case? Should I call and ask for payment one more time before then, or should I not call and see what happens....I do plan to term for sure if the request of payment is not received by the date requested.
I have this family on a short term contract, so this is why I let the account go like this.
I sent an email this morning informing them that if the payment is not made by 6:00pm Monday, I am terminating services immediately. the child is not due back until Tuesday.
My question is, is that I wanted to send a copy of the letter that I emailed via certified mail, however, can't until daycare is over. Which means that the family will not get it until they get off of work on Monday around 6:00pm.
What would you do in this case? Should I call and ask for payment one more time before then, or should I not call and see what happens....I do plan to term for sure if the request of payment is not received by the date requested.
I have this family on a short term contract, so this is why I let the account go like this.
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