Most Important Things in PHB?

[Unregistered]

I have a PHB and contract that I have parents sign. The past year has been the most challenging as far as an issue DCB and DCP's which has made me rethink a few things that I need to draw more attention too.

1) Toilet training (2 weeks without accident before undies, no exceptions)

2) firm pick up and drop of times

3) proper weather appropriate clothing

4) clearer term guidelines for behaviors


I'm wondering what is a deal breaker for you all?

[Rachel]

Not sure about anything else, but how will you know if they are 2 weeks accident free before undies if they are not wearing undies?

[Unregistered]

Not sure about anything else, but how will you know if they are 2 weeks accident free before undies if they are not wearing undies?

They would have a dry diaper.

[SunshineMama]

I have a PHB and contract that I have parents sign. The past year has been the most challenging as far as an issue DCB and DCP's which has made me rethink a few things that I need to draw more attention too.

1) Toilet training (2 weeks without accident before undies, no exceptions)

2) firm pick up and drop of times

3) proper weather appropriate clothing

4) clearer term guidelines for behaviors


I'm wondering what is a deal breaker for you all?

Make sure you have an iron-clad illness policy. I just got burned pretty bad by mine and I thought it was really good. Require doctor's notes.

Also, late fees.

Immediate termination clause at the provider's discretion

Sibling illness clause

Holiday and vacation policy for part time and full timers

[Rachel]

They would have a dry diaper.

But how can they possibly toilet themselves if they are wearing diapers? Pull ups, maybe, but not diapers.

I can see requiring plastic pants or pull up over in the beginning, but accidents are part of working with 2 year olds.

[MichellesKiddos]

But how can they possibly toilet themselves if they are wearing diapers? Pull ups, maybe, but not diapers.

I can see requiring plastic pants or pull up over in the beginning, but accidents are part of working with 2 year olds.

When they are truly ready to toilet train, they should be accident free in whatever they wear after a period of time. It's just not sanitary to put them in undies at daycare when they are still having accidents. Obviously, it is a training process and pull ups are just glorified diapers...nothing else. If they are still having accidents, then they just aren't ready to be in only underwear at daycare.

[Blackcat31]

I have a PHB and contract that I have parents sign. The past year has been the most challenging as far as an issue DCB and DCP's which has made me rethink a few things that I need to draw more attention too.

1) Toilet training (2 weeks without accident before undies, no exceptions)

2) firm pick up and drop of times

3) proper weather appropriate clothing

4) clearer term guidelines for behaviors


I'm wondering what is a deal breaker for you all?

Yes, PRE-PAY ONLY!!!

NO SERVICES given until ALL money owed is paid in full!

[SunshineMama]

Yes, PRE-PAY ONLY!!!

NO SERVICES given until ALL money owed is paid in full!

Yes, this!!

[MarinaVanessa]

I think that your PHB should reflect on what dealbreakers are for you. There are many providers that are really laid back and relaxed and only use a contract and then there are others that are really structured when it comes to their policies and have longer contracts and multi-page handbooks. Here's a list of examples of what you can put in your HB

About the FCC
Non-discrimination policy
Childcare philosopy
Mission Statement
Provider's Training

Enrollment
Waiting list process
Priority
Admission
Required supplies
Trial period

Hours, Services & Fees
Daycare hours
Deposit
Tuition
Accepted forms of payment
Billing statements (if you do them)
Late payments
Holding fees
Returned payments
Late pick-up/early drop-off fees
Loaned items (extra clothing etc)
Unpaid tuition and fees

General info
Services offered (FT, PT, Drop-in, evening, weekend, etc)
Arrival and departure procedures
Realeasing a child
Parking
Noise
Referral incentives
Privacy policy
Parent, child and provider rights
Substitutes and employees
Policy Revisions

About the Program
Curriculum
Nap/quiet time
Field trips & outings
Pets in the DC

Attendance
Attendance policy (pay-per-stay vs flat fee based on enrollment)
Provider sick days
Vacations
Extended absences (like maternity leave for both you and clients)
Professional development days
Holidays

Supplies & food
Supplies you provide
Forgotten supplies (stuff the parents should provide and what happens if they forget)
Meals & snacks (sample menu, is it included etc)
Food from home
Infant meals (on a schedule vs on demand)
Beverages (what do you serve)
Donations

Health & Safety
Sick policy
Universal health precautions
Medication policy
Hygeine (children arrive clean and dressed etc)
Immunizations
Cleaning & disinfecting procedure
Smoking
Emergency contacts
Emergency policy
Emergency supplies (what you have in the DC)

Child Practices
Toilet training
Daycare rules
Adequate clothing
Personal property (items brought from home)
Behavior policy (what is typical behavior vs serious offenses like hitting, biting etc)
Discipline policy (what you do when a child misbehaves)
Damages (intentional vs accidental)

Termination
Parent withdrawal
Provider termination

Hopefully this will give you some ideas.