Quick back story: I'm a new in home provider, but have 5 years experience in center care. I've only been open for a month and a half, only have one daycare child. I live in a small town (1600 people) and am new to the area. Child care is in desperate need, but since I've only lived here for 5 months, no one knows me and doesn't want to go with the new provider.
I have an interview with a family on Tuesday whose child (3 years) was termed from their current provider. Mom said the little boy was having fits, and not listening but what she would define as "normal" 3 year behavior. She admitted that some days are tough but that overall he was a normal 3 year old boy. This is a new provider for them, he's only been there for 2 months. His old provider closed her daycare, and according to mom, she said that the old provider never had any behavioral problems. Both mom and old daycare provider said he wasn't perfect, could be stubborn, but was manageable. Mom said that it's possible that he's bored (translate's to me as he's a hard to manage child...but it's possible) Mom sounds crushed that her child is going through this. She willingly gave me her current provider's number (when I asked) and said that I could call. I'm going to call the current provider tomorrow and get her side of the story.
Couple of questions...What should I pointedly ask the current provider? Should I call the old provider, and if I should, what questions should I ask? What should I be on the look out at the interview? Mom was very candid, and honest with me. I told mom on the phone that in turn I was going to be honest with her, and I wanted as much information as possible going in so I could avoid having to come to her in a month and tell her it's not working either.
I feel like I'm rather desprate to get a good client base, and this could give me a good oppurtinity to get that. Or I could have to term in a month, and that could be bad for my reputation.
Any advice would be welcome!
I have an interview with a family on Tuesday whose child (3 years) was termed from their current provider. Mom said the little boy was having fits, and not listening but what she would define as "normal" 3 year behavior. She admitted that some days are tough but that overall he was a normal 3 year old boy. This is a new provider for them, he's only been there for 2 months. His old provider closed her daycare, and according to mom, she said that the old provider never had any behavioral problems. Both mom and old daycare provider said he wasn't perfect, could be stubborn, but was manageable. Mom said that it's possible that he's bored (translate's to me as he's a hard to manage child...but it's possible) Mom sounds crushed that her child is going through this. She willingly gave me her current provider's number (when I asked) and said that I could call. I'm going to call the current provider tomorrow and get her side of the story.
Couple of questions...What should I pointedly ask the current provider? Should I call the old provider, and if I should, what questions should I ask? What should I be on the look out at the interview? Mom was very candid, and honest with me. I told mom on the phone that in turn I was going to be honest with her, and I wanted as much information as possible going in so I could avoid having to come to her in a month and tell her it's not working either.
I feel like I'm rather desprate to get a good client base, and this could give me a good oppurtinity to get that. Or I could have to term in a month, and that could be bad for my reputation.
Any advice would be welcome!
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