I Expect Questions About New Policy Not About Old Ones

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  • familyschoolcare
    Advanced Daycare.com Member
    • Jun 2011
    • 1284

    I Expect Questions About New Policy Not About Old Ones

    I recently created a parent handbook it is 15 pages long, before I had a 5-page contract.



    So when the girlfriend of a DCD stopped by to make a payment (I see her more than I see Dad). She had some questions, this in and of itself is not a

    big deal going from 5 pages to 15 can be over whelming and I excepted a few questions from each parent. What I did not expect was questions about the

    policies that they already signed. Such as fieldtrips being subject to change without notice
  • littlemissmuffet
    Advanced Daycare.com Member
    • Jan 2011
    • 2194

    #2
    It's unreal how often people don't actually read our contracts!!

    Comment

    • DaisyMamma
      Advanced Daycare.com Member
      • May 2011
      • 2241

      #3
      That's really frustrating! Now you know for sure they didn't read it.

      Comment

      • familyschoolcare
        Advanced Daycare.com Member
        • Jun 2011
        • 1284

        #4
        No, they read it the first time most of the questions about the "old" policies where, the same questions they had when they signed the contract.

        Comment

        • Meeko
          Advanced Daycare.com Member
          • Mar 2011
          • 4349

          #5
          My son says I should add a clause to my contract that says at the end of the 4th week they have to do something completely outrageous (like run around the block naked and pay us $10,000 afterwards). He says half the parents wouldn't notice it!

          Comment

          • Blackcat31
            • Oct 2010
            • 36124

            #6
            Originally posted by Meeko
            My son says I should add a clause to my contract that says at the end of the 4th week they have to do something completely outrageous (like run around the block naked and pay us $10,000 afterwards). He says half the parents wouldn't notice it!
            I posted this before but it is worth repeating. My friend who has been a provider for 30+ years adds a sentence buried deep in her contract that says some sort bonus word or phrase.

            If the parent finds that bonus word/phrase within their first 30 days of care, she will give them a 15% discount on their next billing.

            She said to date, only one family found the bonus word/phrase.

            Comment

            • familyschoolcare
              Advanced Daycare.com Member
              • Jun 2011
              • 1284

              #7
              Originally posted by Blackcat31
              I posted this before but it is worth repeating. My friend who has been a provider for 30+ years adds a sentence buried deep in her contract that says some sort bonus word or phrase.

              If the parent finds that bonus word/phrase within their first 30 days of care, she will give them a 15% discount on their next billing.

              She said to date, only one family found the bonus word/phrase.
              I like this I might do it next time. A friend of mine did this with a 20 page term paper in the middle of a pargraph wrote if you tell me the page number is sentence is on then I will give you a coke. the teacher told it to him.

              Comment

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