No Calls Coming In :( & Issue With MIA Child This Week

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rhondawarren
    Daycare.com Member
    • Jun 2011
    • 267

    #31
    Originally posted by wdmmom
    Is she calling you each morning to tell you that he isn't coming for the day?

    2 days no call no show is grounds for cancellation based on my policies.
    Actually I've had to text her each evening to see if he'd coming. Each day she says we will have to see about tomorrow. Then I hear nothing so I text. Tuesday she didn't respond to my first text an hour later I text again she finally responded and told me sorry she hadn't text back she's been busy and that she just out him on antiboric so she wants him to b on Itt a day before bringing him. She said she will just let me know something about Friday. So far .... I've heard nothing since Tuesday.

    Comment

    • rhondawarren
      Daycare.com Member
      • Jun 2011
      • 267

      #32
      Originally posted by wdmmom
      Is she calling you each morning to tell you that he isn't coming for the day?

      2 days no call no show is grounds for cancellation based on my policies.
      That's very smart

      Comment

      • rhondawarren
        Daycare.com Member
        • Jun 2011
        • 267

        #33
        [/QUOTE] 2 days no call no show is grounds for cancellation based on my policies.[/QUOTE]

        I should definately add this into my contract!

        Comment

        • CheekyChick
          Daycare.com Member
          • Dec 2009
          • 810

          #34
          Most of my parents pay on the first of the month for the entire month. One little boy didn't show for almost three weeks in March, but it was fine because I was already paid. He showed up on Monday and mom had a check in hand for April. My advice is to ALWAYS have parents pay on the first (for the month) OR every Friday (for the upcoming week) if they pay weekly. It will take a lot of your worry away.

          Regarding saying, "I'll let you know." Sadly, there is nothing you can do if she decides to pull him. That is petty that she would get mad at YOU for requiring payment.

          If you send me your CL ad, I'd be happy to look at it and see if there is something we could do to spice it up a bit.

          Comment

          • rhondawarren
            Daycare.com Member
            • Jun 2011
            • 267

            #35
            Originally posted by CheekyChick
            Most of my parents pay on the first of the month for the entire month. One little boy didn't show for almost three weeks in March, but it was fine because I was already paid. He showed up on Monday and mom had a check in hand for April. My advice is to ALWAYS have parents pay on the first (for the month) OR every Friday (for the upcoming week) if they pay weekly. It will take a lot of your worry away.

            Regarding saying, "I'll let you know." Sadly, there is nothing you can do if she decides to pull him. That is petty that she would get mad at YOU for requiring payment.

            If you send me your CL ad, I'd be happy to look at and see if there is something we could do to spice it up a bit.

            Mine pay weekly but they now pay on the first day that they attend care for the week. But i am thinking paying the Friday before might be a good idea.

            I just text her to see if he will be attending my care tomorrow and so far .... no text back. I guess I do not understand that because honestly ... Id never do that to someone I was going to have watch my kids. I guess some people really dont care that you have set aside time for their child.

            As for the CL ad I will send it to you and see what you think ....

            Comment

            • rhondawarren
              Daycare.com Member
              • Jun 2011
              • 267

              #36
              Pretty annoying ...

              I just text her to see if she would be bringing her little boy tomorrow morning because he is normally scheduled for tomorrow morning.

              She finally replied with:

              " I think his mamaw and papaw is keeping the kids for me. I believe but if not I will let you know if they actually do. Im sorry something is always coming up. I let you know something definately this evening. Sorry again!! "


              She really isnt making much since this week. The only thing I can figure is A.) She doesnt want to pay for childcare and is trying to find family to watch him for free or B.) It ticked her off that I made her pay her payment before I would allow her to bring the kids the last day of last week


              I guess we will see what excuse she can come up with this evening. Really annoying!

              Comment

              • MOMOF3BOYZ
                Daycare.com Member
                • Mar 2012
                • 17

                #37
                :confused::confused: O.k. ladies, i have a question for you all. I have a dcp who does not call me by 8:30 in the morning ( which i have all told them to do if dck is not coming) to let me know if her dck is coming, or if she's keeping them home with dad. well the reason im kind of confused but very happy at the same time is because in my contract payment is due on mondays every week.So she pays me on tuesday for the week, but her kids only come on tues- fri,thats what her contract is for tues - fri. Well the dck showed up on tues,but missed wed,and today. So im not upset about dck not coming bcause that means im going to have an easy dayhappyface. what annoys me is that i needed to run an errand that was really important,and im stuck waiting for her and i dont want to leave, in case they show up, so what should i do?:confused:

                Comment

                • rhondawarren
                  Daycare.com Member
                  • Jun 2011
                  • 267

                  #38
                  Well ... I thought Id drop by with an update this morning on my MIA family for childcare.

                  After me texting the DCK mom at almost 3pm yesterday and her telling me that her kids may or may not being to their grandparents today but she would definately let me know something in the evening.

                  I sat around and didnt hear anything so at almost 8pm I text her and told her that I really need to know for sure if her son would be in my care tomorrow. Well 30 minutes later she responds with "Yeah they just called to pick him up. Sorry".

                  So .... the "sick" child did not attend all week. She has been very vague all week and at first I didnt think anything of it, if he was sick then he's sick. But .... after the first couple of days its been one excuse after another.

                  My fiance says that I am being to hard on her that maybe she didnt have the money to pay for childcare this week. But to me thats not my problem. I saved her a spot and she even told me on Friday that she would have no problem paying me next week and it wouldnt be late like the week before. So I said ok. But then they dont even show up for childcare.

                  My point is that I do not want her thinking it is okay to just have him come the weeks she feels like it and then other weeks she has him come to me when its absolutely necessary. I really believe she felt since I let that other family go two weeks ago that I need the money to bad to say anything to her about it. But to be honest with you ... I feel like completely dropping her.
                  Then work on finding some good families to care for.

                  Comment

                  • MrsB
                    Daycare.com Member
                    • Jan 2012
                    • 589

                    #39
                    Originally posted by rhondawarren
                    Well ... I thought Id drop by with an update this morning on my MIA family for childcare.

                    After me texting the DCK mom at almost 3pm yesterday and her telling me that her kids may or may not being to their grandparents today but she would definately let me know something in the evening.

                    I sat around and didnt hear anything so at almost 8pm I text her and told her that I really need to know for sure if her son would be in my care tomorrow. Well 30 minutes later she responds with "Yeah they just called to pick him up. Sorry".

                    So .... the "sick" child did not attend all week. She has been very vague all week and at first I didnt think anything of it, if he was sick then he's sick. But .... after the first couple of days its been one excuse after another.

                    My fiance says that I am being to hard on her that maybe she didnt have the money to pay for childcare this week. But to me thats not my problem. I saved her a spot and she even told me on Friday that she would have no problem paying me next week and it wouldnt be late like the week before. So I said ok. But then they dont even show up for childcare.

                    My point is that I do not want her thinking it is okay to just have him come the weeks she feels like it and then other weeks she has him come to me when its absolutely necessary. I really believe she felt since I let that other family go two weeks ago that I need the money to bad to say anything to her about it. But to be honest with you ... I feel like completely dropping her.
                    Then work on finding some good families to care for.
                    I totally get your frustration and would be frustrated at the lack of communication going on whith this DCM. I know payment is an issue, and is one of my biggest pet peeves of mine too. However, as long as I get paid, I dont really care if the kids are here or not, I wish more parents would only bring their kids to me when it was absolutely necessary. (As long as I still get paid of course But unfortunately when we offer a service where a client has to pay regardless of attendance having the child even when its not necessary is the nature of the beast. I can't have it both ways.

                    As for the sick ones on Monday, I usually give my parents a one day leeway for payment.

                    So my text wouldl look something like this.

                    Monday -
                    Mom- Johnny is sick wont be there today.
                    Me - okay hope he feels better soon. well payment is due today but this one time you can bring tomorrow so you dont have to make an extra trip today but I need it at drop off tomorrow or 11am if Johnny isnt feeling well enough to attend.
                    Tuesday -
                    Me - How's Johnny feeling, is he coming? If not what time will you be stopping by to bring the check? Late fees start at 11am. Please call if you would like to discuss.

                    Like I said, I totally get the frustration and think its totally disrespectful and rude for parents to not call and or pay. But on the other hand, I dont know of a business out there that bills people that doesnt have a collection department. Collecting unpaid fees is just a part of business. See you can add that to your resume!::::happyfacehappyface

                    On an added note, if you are using MMK, why dont you require your parents to pay using MMKs bill payment? If I have a parent who is late with payments 3 or more times. Then I put them on a payment probation. Either I need a months worth of post dated checks in advance, they have to set up auto payments with MMK, or they have to give me a full months deposit (I usually only require one week) in addition to paying the first of every month in cash for the whole month. One slip up and they get termed immediately. I have a long waiting list and let them know I love their children and hope they can work through the tough time, but I have lots of parents waiting to get their opportunity to pay on time.

                    Hope it gets better for you!

                    Comment

                    • rhondawarren
                      Daycare.com Member
                      • Jun 2011
                      • 267

                      #40
                      Originally posted by MrsB
                      I totally get your frustration and would be frustrated at the lack of communication going on whith this DCM. I know payment is an issue, and is one of my biggest pet peeves of mine too. However, as long as I get paid, I dont really care if the kids are here or not, I wish more parents would only bring their kids to me when it was absolutely necessary. (As long as I still get paid of course But unfortunately when we offer a service where a client has to pay regardless of attendance having the child even when its not necessary is the nature of the beast. I can't have it both ways.

                      As for the sick ones on Monday, I usually give my parents a one day leeway for payment.

                      So my text wouldl look something like this.

                      Monday -
                      Mom- Johnny is sick wont be there today.
                      Me - okay hope he feels better soon. well payment is due today but this one time you can bring tomorrow so you dont have to make an extra trip today but I need it at drop off tomorrow or 11am if Johnny isnt feeling well enough to attend.
                      Tuesday -
                      Me - How's Johnny feeling, is he coming? If not what time will you be stopping by to bring the check? Late fees start at 11am. Please call if you would like to discuss.

                      Like I said, I totally get the frustration and think its totally disrespectful and rude for parents to not call and or pay. But on the other hand, I dont know of a business out there that bills people that doesnt have a collection department. Collecting unpaid fees is just a part of business. See you can add that to your resume!::::happyfacehappyface

                      On an added note, if you are using MMK, why dont you require your parents to pay using MMKs bill payment? If I have a parent who is late with payments 3 or more times. Then I put them on a payment probation. Either I need a months worth of post dated checks in advance, they have to set up auto payments with MMK, or they have to give me a full months deposit (I usually only require one week) in addition to paying the first of every month in cash for the whole month. One slip up and they get termed immediately. I have a long waiting list and let them know I love their children and hope they can work through the tough time, but I have lots of parents waiting to get their opportunity to pay on time.

                      Hope it gets better for you!
                      I have written in my contract that they agree that they are to pay for their child's spot whether or not their child is there simply because I have reserved an entire spot for their child. But .... she hasnt even mentianed that and I honestly believe she thinks keeping him home is keeping her from having to pay which to me is unfair to me for her to pick and choose when I get paid. So If I do continue watching him .... it will not be for long.

                      Comment

                      • rhondawarren
                        Daycare.com Member
                        • Jun 2011
                        • 267

                        #41
                        Just another update ...

                        Well, she had her parents watch the little boy on Friday since he had been out all week.

                        So Sunday I wrote her a text wishing them a Happy Easter and that I hoped the little boy felt better. Then I asked if he would be attending childcare tomorrow. She didnt text me back so about 4 hours later I text her again and said When you get a moment can you let me know if I should expect him because I am trying to plan my week out. Still nothing for another four hours. At 8:30p at night she finally texts telling me she wouldnt have the money until Friday if I would be willing to watch them and her just pay me on Friday she would appreciate it.

                        So I replied: I need the money for childcare the morning your child is dropped off which is when it is due.

                        Simply because I get a huge feeling that I was about to not get paid. So it looks like I wont be watching him anymore (I saw that one coming). So ... now I have a few spots to replace!

                        Comment

                        Working...