Raised Rates & Now Not Sure It Was The Best Idea????
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Honestly I don't tell parents the rates over the phone. I tell them I like to discuss rates during the tour because once I have them in here where they can see the environment that their child will be in then they know its worth every penny.
So either don't serve lunch, have parents bring food (boooo) and charge less, or just get them in first before giving your rates out- Flag
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Makes me feel a bit guilty (but not enough to lower my rates).
I do still get annoyed when it is the first question they ask when they call, but that's just me.- Flag
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I guess my main concern is that their are now more and more ads in my area for people offering Child Care for $20/day which was my rate. I want to be sure that I can still find families to care for
I think my biggest concern with my old rates was that I offered such a big discount for the second child. So one of those children I would be charging $100 and the other $75 and to me for full time that is NOT enough! Like someone else said ... they arent getting discounted care so why should they get a discounted rate.
So the reason I was questioning my rate increase was that maybe I should have just dropped the second child discount and dropped breakfast which I think would have helped out alot ... I also was watching kids until almost 6:30p which also was way to late ...
HOLD YOUR GROUND. I've learned the more you charge, the better quality parent/family you get. That may not sound nice, but I worked with several low income families when I first opened and ALL of them had a hard time even coming up with their co-payment and it was VERY frustrating. It was even more frustrating when they would take trips or buy new clothes and NOT pay me. Ugh.
You get what you pay for and PROVE to them that you are worth every penny.- Flag
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The main reason I hold off for an interview to tell rates is because if a person is just rate shopping then they could care less about quality, if money is tight they are usually persistent on the phone about the rates so I ask them what is the ball park figure they are looking to spend and I tell them if I fall in their area or not but usually I get the parents in. Maybe if I had 10 calls a day then I might say my rates over the phone to weed out the ones that can afford or not.- Flag
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Take it from a dacyare parent who knows that the rate isn't everything - we currently have our son in a daycare that is more expensive than others around the area (except for the center) and more expensive than the daycare I took him out of to go to this one. I was happy to pay more to have peace of mind that my son was getting great care from a wonderful provider. I think that when you really connect with a family and they feel like you are a great fit for them the rate won't be the deciding factorOf course there are all of those that will choose a daycare based on rates, but I just wanted to share my situation with you too
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