I've been working in childcare for 7 years now but this has been my first year working with only school-age kids at a center. Every day I walk about 26 kids from the school to the center. (2-3 blocks.) As I was leaving the school after counting and making sure I had everyone, a child left the line to go back into the building to use the bathroom (they aren't allowed to do this.) Another child alerted me almost immediatly, so I stopped the line at the fence and we began to turn around and go back. As we were returning the child saw us and ran across the street alone to join us. I disciplined the child. (They lose "points" and earn "points" depending on behavior.) I was very upset because this child knows better. Yesterday my boss alerted me that the child's parent called and complained, saying "I left their child behind." Obviously I did not intend to and I corrected the error in about 1-2 minutes of realizing what had happened. Our company has a zero tolerance policy for safety or supervision lapses so I'm either going to get written up or fired today. My boss said she was going to interview the kids and my co-workers later this afternoon and then speak with me. I'm preparing myself for the worst at this point.
The past few months I've been really reconsidering my role as a childcare provider, it seems like I can't do anything right, no matter how hard I try I still get parent complaints every month or so. A parent said she saw a child crying and no one was comforting him-I was not comforting him because he was throwing a tantrum! If they are having a fit I remove them from the group and allow them time to calm down before I address their behavior!!!! I am so upset with how parents leave their children in our care for 2 hours in the morning, then kid is in school, then with me until 6:30pm, and they still find fault with me. I do so much for their kids and it goes completely unnoticed. I rarely get so much as a "thank you."
I guess I'm just venting, and i'm so heartbroken about this. I guess i'll wait and see what my boss has to say this afternoon.
The past few months I've been really reconsidering my role as a childcare provider, it seems like I can't do anything right, no matter how hard I try I still get parent complaints every month or so. A parent said she saw a child crying and no one was comforting him-I was not comforting him because he was throwing a tantrum! If they are having a fit I remove them from the group and allow them time to calm down before I address their behavior!!!! I am so upset with how parents leave their children in our care for 2 hours in the morning, then kid is in school, then with me until 6:30pm, and they still find fault with me. I do so much for their kids and it goes completely unnoticed. I rarely get so much as a "thank you."
I guess I'm just venting, and i'm so heartbroken about this. I guess i'll wait and see what my boss has to say this afternoon.
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