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A month ago I handed a parent this paper:
"Notification of Probation:
Our child care contract states the following, “Parents agree to abide by the written policies in the Parent Handbook.” The following parts of the handbook have areas of concern in recent weeks:
“Please advise the daycare prior to 7:30 am if your child will not be attending daycare that day. “
“If weekly payments are not paid in full, in accordance with our agreed upon schedule, there will be a $10.00 per day late fee.”
“There is a $45.00 fee for all returned checks.**Upon a second occurrence of a returned check, all subsequent payments must be made in cash.”
The following actions need to take place over the course of the next 30 days, in order for Susie to continue attending our daycare.
1. Cash only payments (as we discussed last week via text message), made in full (in advance) every Tuesday
2. I must be made aware of any days that Susie will be arriving after 8am or not attending at all.
If either of these conditions is not met throughout the course of the next 30 days, our child care contract will be void immediately. Please let me know if you have any questions about this notification. Please know that I want Susie to stay with us. I enforce these rules to make my business run as smooth as possible and I hope that we can get things back on the right track."
Today is the end of that 30 day period. The parent actually stepped it up and met these conditions throughout the past month. Do I just let things go back to normal now, or should I write another paper saying probation is over but the same behaviors are still expected? Thanks for any suggestions!
"Notification of Probation:
Our child care contract states the following, “Parents agree to abide by the written policies in the Parent Handbook.” The following parts of the handbook have areas of concern in recent weeks:
“Please advise the daycare prior to 7:30 am if your child will not be attending daycare that day. “
“If weekly payments are not paid in full, in accordance with our agreed upon schedule, there will be a $10.00 per day late fee.”
“There is a $45.00 fee for all returned checks.**Upon a second occurrence of a returned check, all subsequent payments must be made in cash.”
The following actions need to take place over the course of the next 30 days, in order for Susie to continue attending our daycare.
1. Cash only payments (as we discussed last week via text message), made in full (in advance) every Tuesday
2. I must be made aware of any days that Susie will be arriving after 8am or not attending at all.
If either of these conditions is not met throughout the course of the next 30 days, our child care contract will be void immediately. Please let me know if you have any questions about this notification. Please know that I want Susie to stay with us. I enforce these rules to make my business run as smooth as possible and I hope that we can get things back on the right track."
Today is the end of that 30 day period. The parent actually stepped it up and met these conditions throughout the past month. Do I just let things go back to normal now, or should I write another paper saying probation is over but the same behaviors are still expected? Thanks for any suggestions!
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