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Sunday evening a daycare parent called me (actually, the boyfriend of a daycare parent who is the father figure).
Anyway, he told me that dcg would not be here this week and she'd return after the holiday. I thanked him for the heads up because I've been stressing for parents to let me know about times they are not coming or coming late (for planning purposes).
Before we hang up the phone, he said "Yeah, we just can't afford it this week. Thanks-see you on Monday."
I was speechless because I was so confused. What did he mean by that? This mother knows that you pay regardless of attendance. She's went on vacation and paid anyway-so I was a little lost. Maybe she just knows I won't accept kids without payment, so she's keeping her home until she has it?
I thought about it over dinner and then sent her an email, to get everything in writing. I told her that I appreciate the notice but want to be sure we are on the same page about payment, with both weeks tuition being due on Monday. I told her I'd wave the late fees in leui of the holiday season.
Today, she said she understands but wished I would have said something on the phone (she didn't read the email til today), because she would have brought the girl if she had to pay but she was looking for some understanding. Yet, she says she knows the contract says so?? She's coming with the money next week but I just hate that I actually feel a little bad. Should I have stopped the boyfriend on the phone and asked to make sure he understood the contract? I was just kind of surprised and confused.
Ay ay ay.
Ok, thanks for listening:
:
Anyway, he told me that dcg would not be here this week and she'd return after the holiday. I thanked him for the heads up because I've been stressing for parents to let me know about times they are not coming or coming late (for planning purposes).
Before we hang up the phone, he said "Yeah, we just can't afford it this week. Thanks-see you on Monday."
I was speechless because I was so confused. What did he mean by that? This mother knows that you pay regardless of attendance. She's went on vacation and paid anyway-so I was a little lost. Maybe she just knows I won't accept kids without payment, so she's keeping her home until she has it?
I thought about it over dinner and then sent her an email, to get everything in writing. I told her that I appreciate the notice but want to be sure we are on the same page about payment, with both weeks tuition being due on Monday. I told her I'd wave the late fees in leui of the holiday season.
Today, she said she understands but wished I would have said something on the phone (she didn't read the email til today), because she would have brought the girl if she had to pay but she was looking for some understanding. Yet, she says she knows the contract says so?? She's coming with the money next week but I just hate that I actually feel a little bad. Should I have stopped the boyfriend on the phone and asked to make sure he understood the contract? I was just kind of surprised and confused.
Ay ay ay.
Ok, thanks for listening:
:
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