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Today, I said to grandpa about next week's schedule as his youngest grandchild has a b-day next week and I'm planning a little party. His said that I have to talk to his daughter because her mom (his ex) is coming up next week and his daughter has the week off. He doesn't know if she'll use it as a vacation week. I have in my handbook that I will waive the childcare fee for one week per family, if I have a 2-week writtten notice. I will mention this tomorrow at drop-off. I didn't really have a chance to say it at pick-up. If I could, I would terminate this family. But, I've been advertising and nothing. Grandpa pays childcare for the 3 kids in my care instead of paying rent to his daughter. Because she never pays him back when he pays for her 2 kids. He will not pay if the kids are not here. He doesn't like that. At this point, I"m ready to take out my policy on clients vacation and have them pay no matter what, unless I close for my vacation or illness.
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That is frustrating. Who signed the contract, the grandpa or the mom? It doesn't matter what he "likes" - the needs to pay if your contract requires 2 weeks notice and they didn't give it.
Unless I close for vacation or illness my families pay no matter what. -
I have it in mine as well. They pay whether they are here or not.Comment
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mom signed the contract for her 2. Grandpa adopted his son's boy, but he never signs anything.
I do update my handbook yearly, and I do it in the summer, so I will go to pay no matter what, unless I close.Comment
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I agree that I would have them pay if they don't drop off the child. If it's in the contract then theyre obligated to follow the rules.Comment
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Oh Melissa..this family is NOT WORTH IT!
Maybe I missed it but are you still accepting state payment from these morons? That is really not fair to you or to ME who is paying for their care that they can just take off whenever they want because they have family coming.
I know its easier said than done and I know that you have said you would get rid of them if you could. PLEASE do yourself a favor and find a way to get rid of these heartless people!
You just need to start fresh. Have you advertised on craigslist?Comment
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I totally agree! I wish for your sanity that you could just drop that family and never have to deal with anyone like them again! But, I know that's not always possible. I would change the handbook tonight, give them a copy tomorrow, and say changes go into effect Monday. I'd also give a copy of the vacation part from the old handbook and remind them that payment is due b/c they did not give the 2 week notice. They have screwed with you so much, making changes now instead of waiting til summer is completely fair.Comment
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Just the 4 yr boy is the one with subsidy. His grandpa adopted him. The other 2, are not on subsidy. Mom makes too much. Well, as it turns out. Her 2 kids will be here for 3 days next week,my min. rate. The 4 yr old will be here everyday except Friday, but I'm closed on Good Friday.Comment
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So gramps pays for her two kids and subsidy pays for his own adopted child, am I getting this right? And there is no contract for him? Why? You need to get him on a contract. I would tell him that if he doesn't sign a contract that you can't offer childcare any longer. I know you don't want to upset them because you don't want to lose them but grampa can pretty much do what he wants with his adopted grandson and your daycare because technically he doesn't have any rules. Be careful too about him paying for her two kids unless you know that if he doesn't pay that she will.Comment
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Yes, that it correct. But his co-pay has just been increased from $35 to $40, so now for a full week, subsidy only pays $15.50/week. He is paying more now for his grandson on subsidy then if he wasn't on it because normally the kids are only here 3 days/week (my min) and now he's here 4 or 5 days.Comment
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Yeah that's strange that he would want to pay extra for childcare that he didn't need. He's not saving any money. It's like going to the store with a coupon for two of something and you buy the two only because you have a coupon but you don't actually need the 2nd. You're not really saving any money because you don't need it. Doesn't make sense to me either.Comment
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Ultimately, if mom signed the contract, she is liable to make sure it gets paid. If grandpa pays, that's an agreement that does not involve you. She is responsible as the parent. I would present her with the portion of the bill that has not been paid, and explain that these fees are standard and the payment you received didn't cover your expenses. Give her a due date until the next billing period starts to bring her balance to zero, or no further care will be provided.
At least, that's what I would do...
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