Waiting to talk to last family

[awestbrook713]

So I posted the post Angry and hurt right now.

I am still waiting for the family to set up a time to discuss their issues. Its bugging me and just has me in a blah mood. I am nervous because I just want to get it out of the way. My question is should I give them a time frame to meet with me or just let them decide when on there own. I know mom and dad could meet after work today or any other day for that matter but as usual anything to do with their children takes a back seat. Mom is clearly upset going by pick up yesterday and I don't want to feel uncomfortable in my own home any more either she needs to get over it or move on.

So set a date since they clearly are incapable or wait for them to contact me?

[melskids]

I would set a date, not just for a meeting, but also to sign the new contract, because they may be trying to stall. They'll stretch out the old terms for as long as you let them.

[morgan24]

I think they are stalling so I would set the time and get it over with and off your mind.

[Cat Herder]

I would set a date, not just for a meeting, but also to sign the new contract, because they may be trying to stall. They'll stretch out the old terms for as long as you let them.

Absolutely.

Limbo is NOT a nice way to start a day, for any of you. The kids will feel the tension in the room. IME, Some issues require IMMEDIATE attention, not a casual scheduled conference.

My clients "fear" the "You have a couple minutes?" ... It is really not a question, and they know it (tongue in cheek, my clients are spoiled by most standards). I do it on a day DH is home and ask him to go into the playroom when I see the parent pull up. I do not bring their child out to meet them at the door for this.

IMHO, Like ripping off a bandage, it is best to get this over with FAST.

[awestbrook713]

Thats what I thought.

Also this mom is one I had problems with paying me a while back. We had a quick conversation which was me telling her pay days friday pay me on time or risk termination. Last thursday night she txts me and asks how much she owes me I told her but friday she shows up 2.50 short. I was sick and once kids were gone I went to bed so she left it under the mat and txted me that she left it didn't have change and would pay me the rest later. You just can't teach an old dog new tricks. I am going to give her her total for this week today with the 2.50 added in and if I don't receive full payment I am stuck on whether I want to tell her don't bring the kids until you pay me in full or just give the good ole termination because honestly I have had it with this family. What would you do, because honestly I am not going to bend with my rates so they are probably just gonna leave anyways.

[Cat Herder]

I'd go ahead and give her the total, in print (I am a graphic learner, so having things in print is really important ) then tell her that it is due before the next scheduled drop-off.

No pay, no stay.

If she signs the new contract, enforce it to the fullest extent. Just like kids, they will test you, but by sticking to NO everytime.... they will finally get it.

Granted, you may be teaching them for the next provider....but it WILL become less and less of a problem for you. Any new clients coming in will only know it that way and eventually those kinds of issues become a thing of the past.