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If you are just reading this thread now you might want to check out the 2 previous threads:
FRUSTRATED WITH DCM!
Dcm breaks my policies even when terming! Ugh!
So within an hour of sending that email on Wednesday I had already wished I hadn’t. For all of you that made the comments not to send an email such as that when angry and in the moment, you were right, and even though I realized that ahead of time my emotions got ahead of me.
I really was (and still am) holding a lot of resentment towards this dcm. It pains me that I did so much for one family and ended up getting the shaft in the end. In 24 months I discounted this mom $6000.00, that’s half of a down payment on a house. For two years I worked for this mom at a measly $1.86/hour. I also worked 3 hours extra a month for her extended Friday hours and 7 hours extra a month for her 20-minute early arrival times all for $1.86/hour. That adds up to 10 hours of my life in a month all for $18.60! I think this would get anyone’s blood boiling!
In the end I do have myself to blame and that makes me even more upset.
When Dcm showed up at 7:10am to drop dcb off and I told her I didn’t open until 7:30am I should have enforced that policy right from the beginning by keeping my door locked until 7:30am on the bell. Unfortunately it was the anxiety for me of hearing her outside my door so early and her son’s banging that continued to make me open the door up. I felt pressured to do so and in terms made a poor business decision. Lesson learned my door will no longer open ever before 7:30am and if I have problems with a client banging on it prior to that I will be firm and tell them NO!
When I changed my Friday closing time to 4:30pm I should have told this mom it was mandatory for her to pick up her son on Fridays by 4:30pm, no exceptions. I should not have worried about hurting her feelings or losing her as a client.
When dcb showed up at daycare with toys in his hands I should have pulled out my contract on the spot and highlighted the area that said no outside toys allowed at the daycare.
When dcm brought dcb not dressed properly for outside play I should have followed my policy and sent her right back home with him to get him dressed properly.
Although I did enforce my no pick up or drop offs during naptime and all children in childcare must have a rest period, what would you all have done when dcm gave you attitude towards this and brought tension in for weeks after? I tried speaking to her about how although I understood her frustrations I have these policies in place for the good of all of the children in my care. I just continued to get attitude from her and she continued to stomp around, huff and puff and throw it in my face that because of me she was missing more time at work or because of me her son was not sleeping well at night. That stress and tension alone makes for a terribly long day and I dreaded greatly seeing her at the beginning and end of everyday.
This was around the time that I told dcm that I would no longer be able to provide services for her at a discounted rate and that her rate would go up $50.00/month over the next 5 months to reach my regular full time rate of $650.00/month.
Dcm said she could not afford to pay the increased daycare rate and that she would either be seeking a cheaper daycare or quitting her job and going on welfare. Then she failed to provide me with a written termination notice. This is were things turned south.
On Wednesday before I sent the email to dcm I received this text message:
“Yeah you should be able to get a raise but to let you know when I get a raise I get $10/hour more a pay check not $100.00. It’s not like I make anywhere near what you do.”
I don’t really understand where the $100.00 comes from but this text was enough to raise my blood pressure, I will tell you.
An hour after I sent dcm the email I called my husband upset and crying on the phone. We both agreed that I could not carry on this way for another 3 weeks so I texted dcm and informed her that with all the tension and stress that was going on between us I had made the decision that I could no longer provide services for her and she didn’t have to worry about finding the extra $200.00 to pay for daycare this month.
Dcm was fine with my decision.
Was I fine with my decision? No, this is what I should have done from the beginning rather than sending a loaded email. Please do not rag on me for my ill decisions as I am doing a good enough job of that myself right now.
So yesterday Dcm’s mother showed up to pick up dcb’s belongings and handed me a sheet of paper that stated:
Received from ***** ******** the sum of $225.00 payment in full and final payment for all contractual obligations for child care for ***** ******* from ****** ***.
Enclosed was $225.00 in cash. She asked me to sign the sheet. I told her that since I was the one to end services with her daughter, she did not owe me anything more but she insisted that I take the money as she felt it was the right thing to do.
I have a few of Dcm’s dvd’s that I plan on dropping off this weekend. When I go to do that should I take the money with me and give it back to dcm?
Thanks.
FRUSTRATED WITH DCM!
Dcm breaks my policies even when terming! Ugh!
So within an hour of sending that email on Wednesday I had already wished I hadn’t. For all of you that made the comments not to send an email such as that when angry and in the moment, you were right, and even though I realized that ahead of time my emotions got ahead of me.
I really was (and still am) holding a lot of resentment towards this dcm. It pains me that I did so much for one family and ended up getting the shaft in the end. In 24 months I discounted this mom $6000.00, that’s half of a down payment on a house. For two years I worked for this mom at a measly $1.86/hour. I also worked 3 hours extra a month for her extended Friday hours and 7 hours extra a month for her 20-minute early arrival times all for $1.86/hour. That adds up to 10 hours of my life in a month all for $18.60! I think this would get anyone’s blood boiling!
In the end I do have myself to blame and that makes me even more upset.
When Dcm showed up at 7:10am to drop dcb off and I told her I didn’t open until 7:30am I should have enforced that policy right from the beginning by keeping my door locked until 7:30am on the bell. Unfortunately it was the anxiety for me of hearing her outside my door so early and her son’s banging that continued to make me open the door up. I felt pressured to do so and in terms made a poor business decision. Lesson learned my door will no longer open ever before 7:30am and if I have problems with a client banging on it prior to that I will be firm and tell them NO!
When I changed my Friday closing time to 4:30pm I should have told this mom it was mandatory for her to pick up her son on Fridays by 4:30pm, no exceptions. I should not have worried about hurting her feelings or losing her as a client.
When dcb showed up at daycare with toys in his hands I should have pulled out my contract on the spot and highlighted the area that said no outside toys allowed at the daycare.
When dcm brought dcb not dressed properly for outside play I should have followed my policy and sent her right back home with him to get him dressed properly.
Although I did enforce my no pick up or drop offs during naptime and all children in childcare must have a rest period, what would you all have done when dcm gave you attitude towards this and brought tension in for weeks after? I tried speaking to her about how although I understood her frustrations I have these policies in place for the good of all of the children in my care. I just continued to get attitude from her and she continued to stomp around, huff and puff and throw it in my face that because of me she was missing more time at work or because of me her son was not sleeping well at night. That stress and tension alone makes for a terribly long day and I dreaded greatly seeing her at the beginning and end of everyday.
This was around the time that I told dcm that I would no longer be able to provide services for her at a discounted rate and that her rate would go up $50.00/month over the next 5 months to reach my regular full time rate of $650.00/month.
Dcm said she could not afford to pay the increased daycare rate and that she would either be seeking a cheaper daycare or quitting her job and going on welfare. Then she failed to provide me with a written termination notice. This is were things turned south.
On Wednesday before I sent the email to dcm I received this text message:
“Yeah you should be able to get a raise but to let you know when I get a raise I get $10/hour more a pay check not $100.00. It’s not like I make anywhere near what you do.”
I don’t really understand where the $100.00 comes from but this text was enough to raise my blood pressure, I will tell you.
An hour after I sent dcm the email I called my husband upset and crying on the phone. We both agreed that I could not carry on this way for another 3 weeks so I texted dcm and informed her that with all the tension and stress that was going on between us I had made the decision that I could no longer provide services for her and she didn’t have to worry about finding the extra $200.00 to pay for daycare this month.
Dcm was fine with my decision.
Was I fine with my decision? No, this is what I should have done from the beginning rather than sending a loaded email. Please do not rag on me for my ill decisions as I am doing a good enough job of that myself right now.
So yesterday Dcm’s mother showed up to pick up dcb’s belongings and handed me a sheet of paper that stated:
Received from ***** ******** the sum of $225.00 payment in full and final payment for all contractual obligations for child care for ***** ******* from ****** ***.
Enclosed was $225.00 in cash. She asked me to sign the sheet. I told her that since I was the one to end services with her daughter, she did not owe me anything more but she insisted that I take the money as she felt it was the right thing to do.
I have a few of Dcm’s dvd’s that I plan on dropping off this weekend. When I go to do that should I take the money with me and give it back to dcm?
Thanks.
except they paid me an extra $225.00? And I'm sitting on the termination letter dated to end services for November 1st, so what money more could I demand? 
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