one mom I know was reading a provider's policies and told me she didn't like them and they were too harsh. when asked what was harsh about them, she could not give any examples but said she didn't like how the provider comes across with not liking to work with unruly children......ha ha. I don't like working with unruly children either (and I told her that). apparently providers are supposed to be super human, able to fall in love with every single children and patiently able to handle everything a child might do/say/not do/etc. with a smile on their face and a hug to follow

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