Hey ladies, I've mostly been lurking as I am setting up my childcare home and getting going. There were a lot of things that you reported parents doing that I thought to myself, "Not the parents I have interviewed with, they are great!" Yet here I find myself with parents slowly asking for more and more...
All 3 families I interviewed gave me very clear cut hours, all have slowly crept their schedule to 15 minutes earlier and/or later...
Here's my question at this point. What exactly do I say to this mother...
In the interview she stated she would need care from about 8-8:15 until usually 3:30-3:45. If her husband works overtime, then 4:30 at the latest. I was fine with that as my last pick up is currently 4:30. She turned in her paperwork today stating her children's care time to be 8a-5p. I'm not 100% positive I didn't say I could possibly be open slightly past 4:30, but I am sure she never asked to have her kids here till 5(with just starting out, I hadn't completly decided upon hours, yet). I hate to cause conflict already. Would it be direct enough if I said "Did we discuss a pick up time of 5pm, I remember you saying it would usually be earlier, 4:30 at the latest if your husband works overtime?"
Any advice?
All 3 families I interviewed gave me very clear cut hours, all have slowly crept their schedule to 15 minutes earlier and/or later...
Here's my question at this point. What exactly do I say to this mother...
In the interview she stated she would need care from about 8-8:15 until usually 3:30-3:45. If her husband works overtime, then 4:30 at the latest. I was fine with that as my last pick up is currently 4:30. She turned in her paperwork today stating her children's care time to be 8a-5p. I'm not 100% positive I didn't say I could possibly be open slightly past 4:30, but I am sure she never asked to have her kids here till 5(with just starting out, I hadn't completly decided upon hours, yet). I hate to cause conflict already. Would it be direct enough if I said "Did we discuss a pick up time of 5pm, I remember you saying it would usually be earlier, 4:30 at the latest if your husband works overtime?"
Any advice?
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