Refunding Child Care Fee

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  • magsgma
    New Daycare.com Member
    • Apr 2011
    • 48

    Refunding Child Care Fee

    I have a client that paid one month in advance. After the 2 week trial I need to term this family. I want to refund the amount that he will not be coming. How do I handle this properly? I need an answer asap. Tomorrow is their last day.
    Last edited by daycare; 10-10-2013, 05:15 PM.
  • Brooksie
    Daycare.com Member
    • Oct 2012
    • 1315

    #2
    If they paid 1 month in advance and you want to term immediately (tomorrow) after their trial, then I would give them half of their payment back. I'm not sure what the question is? Have you discussed with them that they aren't working out and tomorrow will be their last day?

    Comment

    • daycare
      Advanced Daycare.com *********
      • Feb 2011
      • 16259

      #3
      I would refund the difference that the child did not use.

      I also charge monthly. However, when I start new clients, I always have them pay by the week until after the two week trial is over. I then re-evaluate the whole situation to see if I really want to move forward. I if I do, then I send an official invitation to join the child care. If not, I term. It is after that, that I will require monthly payments and a deposit.

      Hope this helps some

      Comment

      • Leigh
        Daycare.com Member
        • Apr 2013
        • 3814

        #4
        If it was a trial period, I would charge only for the services used. Outside of the trial period, I would charge the full amount agreed to in the contract.

        Comment

        • TomCopeland
          Business Author/Trainer
          • Jun 2010
          • 3062

          #5
          refund

          Originally posted by magsgma
          I have a client that paid one month in advance. After the 2 week trial I need to term this family. I want to refund the amount that he will not be coming. How do I handle this properly? I need an answer asap. Tomorrow is their last day.
          Since you are refusing to continue to provide care you should not charge for the days you aren't providing care. If your contract says differently, then follow what your contract says. But, it seems only fair not to charge parents for days you won't provide care.
          http://www.tomcopelandblog.com

          Comment

          • magsgma
            New Daycare.com Member
            • Apr 2011
            • 48

            #6
            Originally posted by TomCopeland
            Since you are refusing to continue to provide care you should not charge for the days you aren't providing care. If your contract says differently, then follow what your contract says. But, it seems only fair not to charge parents for days you won't provide care.
            Thanks Tom,
            Yes I agree. I do believe that I should refund the money, and I shall...
            What I need to know - since it has already been invoiced through MM at the whole amount. Should I have them return the invoice and issue a new one? How -- for tax purposes -- do I properly handle this.

            Comment

            • TomCopeland
              Business Author/Trainer
              • Jun 2010
              • 3062

              #7
              refund

              Originally posted by magsgma
              Thanks Tom,
              Yes I agree. I do believe that I should refund the money, and I shall...
              What I need to know - since it has already been invoiced through MM at the whole amount. Should I have them return the invoice and issue a new one? How -- for tax purposes -- do I properly handle this.
              Don't return the invoice. Give them a statement that says you are paying them $ as a refund on a previous payment. Report the amount you received from the parent as income. Then report the refund as a business expense under Other Expense (parent refund).
              http://www.tomcopelandblog.com

              Comment

              • magsgma
                New Daycare.com Member
                • Apr 2011
                • 48

                #8
                Originally posted by TomCopeland
                Don't return the invoice. Give them a statement that says you are paying them $ as a refund on a previous payment. Report the amount you received from the parent as income. Then report the refund as a business expense under Other Expense (parent refund).
                Thank You Tom!

                Comment

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