I'm sorry this is so long.
BG- My 4 year dd goes to a home day care provider. She has been there for 6 months (my 4 year old niece also goes there). I have been thrilled with their care. They love her, take great care of her, and go above and beyond what would be expected of them. This is my first issue with them. It is a husband and wife that run the DC.
Incident- On Monday I went to pick dd up. I walked in and the wife- we will call her Gladys- was talking to another parent. It looked like a very personal, intense convo so I said little to her. The child of the mother she was talking to said "Hey, your dd is out back, I will go get her." When my dd came in she was upset. Not crying but visibly upset. I asked her what was wrong and she told me "Ryan (Gladys's 16 year old son) was tickling me too much and I didn't like it". I didn't think too much of it. I did notice that the husband- we will call him Dennis- was sitting at the computer at the dining room table. Meaning that neither one of them were outside with my dd. Then my niece comes in crying and said the same thing. Ryan was tickling her too much and chasing her too much and she didn't like it. Gladys finally notices my niece crying and said "Oh no, she is upset because she was asked to come inside with everyone else but she stayed out there". I realized then the girls were both left outside either alone or with a 16 year old boy. Okay, whatever. I left.
I decided I needed to talk to her about it. Let me make it very clear that I NEVER thought that something of a sexual nature went on with my dd and Ryan. I really did think he was tickling her and she had had enough. But I wanted to address the issue. I also needed to bring up my daughter being left out back. I thought long and hard on how I would talk to her about it. I knew she was going to be defensive.
The next time I brought my dd was Wednesday. I picked her up Wed. evening and asked to talk to Gladys in private. I told her what happened and that I was uncomfortable and she immediately got VERY defensive. She kept saying "Oh no, he NEVER touches the kids" I kept telling her over and over that I don't think anything weird happened but she wouldn't hear it. She stormed into the house and said let's go talk to the girls. When she asked the girls what happened the girls repeated the SAME thing. Ryan was tickling me and chasing me too much and they didn't like it. She completely ignored what they said and she started reprimanding my niece!! She told her that she was in trouble for staying outside when she was asked to come in. Meanwhile I was thinking to myself, hey, isn't it THEIR responsibility to know where the kids are at all times? She also told the girls that THEY were the ones that climb on Ryan. She made it seem like everything was their fault. So at this point I am getting upset at how she is handling this. I kept telling her to calm down, that it didn't need to be this way. And she basically blew up and told me, in front of my DD and niece, that maybe I better just find someone else to take care of my child. I was FLOORED. I just shook my head, told her she was ruining a good thing, and left.
I am so shocked that she handled it this way. She was SO incredibly unprofessional. I can't believe she said all of that stuff in front of my dd.
I tried to call them on Thursday night. I left a message but haven't received a call back. I never will. I wrote a registered letter stating what I thought they did wrong and telling them my daughter won't be coming back.
Oh, one last thing. When my brother came and picked up my niece Gladys told him what happened. Of course her version is much different than mine. But she did call her son in and ask if he tickled the girls. Guess what??? He said yes!! My brother said she was totally shocked.
I am wondering if I should report this incident. This is a woman whom I felt very close to. We had many long conversations about family, parenting, and religion. I know she cared about my dd but she really screwed up. I am already looking for a preschool. I just wonder if this is something that warrants a complaint. I wonder if I would want to know that something like this happened if I went to look at them as a DCP. Then again, I'm not sure how this process works.
I never thought I would be a person that would write this long of a post. I tried to be succinct.
Please tell me your opinion.
BG- My 4 year dd goes to a home day care provider. She has been there for 6 months (my 4 year old niece also goes there). I have been thrilled with their care. They love her, take great care of her, and go above and beyond what would be expected of them. This is my first issue with them. It is a husband and wife that run the DC.
Incident- On Monday I went to pick dd up. I walked in and the wife- we will call her Gladys- was talking to another parent. It looked like a very personal, intense convo so I said little to her. The child of the mother she was talking to said "Hey, your dd is out back, I will go get her." When my dd came in she was upset. Not crying but visibly upset. I asked her what was wrong and she told me "Ryan (Gladys's 16 year old son) was tickling me too much and I didn't like it". I didn't think too much of it. I did notice that the husband- we will call him Dennis- was sitting at the computer at the dining room table. Meaning that neither one of them were outside with my dd. Then my niece comes in crying and said the same thing. Ryan was tickling her too much and chasing her too much and she didn't like it. Gladys finally notices my niece crying and said "Oh no, she is upset because she was asked to come inside with everyone else but she stayed out there". I realized then the girls were both left outside either alone or with a 16 year old boy. Okay, whatever. I left.
I decided I needed to talk to her about it. Let me make it very clear that I NEVER thought that something of a sexual nature went on with my dd and Ryan. I really did think he was tickling her and she had had enough. But I wanted to address the issue. I also needed to bring up my daughter being left out back. I thought long and hard on how I would talk to her about it. I knew she was going to be defensive.
The next time I brought my dd was Wednesday. I picked her up Wed. evening and asked to talk to Gladys in private. I told her what happened and that I was uncomfortable and she immediately got VERY defensive. She kept saying "Oh no, he NEVER touches the kids" I kept telling her over and over that I don't think anything weird happened but she wouldn't hear it. She stormed into the house and said let's go talk to the girls. When she asked the girls what happened the girls repeated the SAME thing. Ryan was tickling me and chasing me too much and they didn't like it. She completely ignored what they said and she started reprimanding my niece!! She told her that she was in trouble for staying outside when she was asked to come in. Meanwhile I was thinking to myself, hey, isn't it THEIR responsibility to know where the kids are at all times? She also told the girls that THEY were the ones that climb on Ryan. She made it seem like everything was their fault. So at this point I am getting upset at how she is handling this. I kept telling her to calm down, that it didn't need to be this way. And she basically blew up and told me, in front of my DD and niece, that maybe I better just find someone else to take care of my child. I was FLOORED. I just shook my head, told her she was ruining a good thing, and left.
I am so shocked that she handled it this way. She was SO incredibly unprofessional. I can't believe she said all of that stuff in front of my dd.
I tried to call them on Thursday night. I left a message but haven't received a call back. I never will. I wrote a registered letter stating what I thought they did wrong and telling them my daughter won't be coming back.
Oh, one last thing. When my brother came and picked up my niece Gladys told him what happened. Of course her version is much different than mine. But she did call her son in and ask if he tickled the girls. Guess what??? He said yes!! My brother said she was totally shocked.
I am wondering if I should report this incident. This is a woman whom I felt very close to. We had many long conversations about family, parenting, and religion. I know she cared about my dd but she really screwed up. I am already looking for a preschool. I just wonder if this is something that warrants a complaint. I wonder if I would want to know that something like this happened if I went to look at them as a DCP. Then again, I'm not sure how this process works.
I never thought I would be a person that would write this long of a post. I tried to be succinct.
Please tell me your opinion.
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