Vacation & New Inquiries

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  • Alwaysgreener
    Home Child Care Provider
    • Oct 2013
    • 2520

    Vacation & New Inquiries

    How do you handle daycare inquiries while on vacation?
    I had a few calls just before vacation and now a couple while I am home but still closed. I responded back to them but I wondered if a quick, I am closed for vacation message was appropriate or should I just act as if I was open and respond, tour etc...

    What do you do while on vacation with new inquiries either by phone or email?
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    I always respond with a short simple text or email that I am on vacation and will get back to them on XX date.

    I also direct them to my website as it usually answers any questions they might have before I get back to them after vacation.

    If they are in need of immediate care, that's on them... I can't accommodate someone else's failure to plan.

    I don't vacation for months at a time so I don't think my limitations are unrealistic.

    Comment

    • AmyKidsCo
      Daycare.com Member
      • Mar 2013
      • 3786

      #3
      Depends on what they're looking for and if I have openings. If I don't have openings and they have an infant I wait until after vacation because my next infant opening is a year out. If I have openings I'll respond to see where it goes. I wouldn't schedule an interview during vacation though.

      Generally I don't respond to calls/texts outside of open hours unless it's a current family. I figure KinderCare owner/admin aren't answering those phones outside of open hours so why should I?

      Comment

      • Mariposa
        Daycare.com Member
        • Jul 2020
        • 95

        #4
        Depends on how you feel. If you feel bothered, then change your VM and anywhere else or send a quick text. I wouldn't ignore someone-they mY think you're rude and move on.

        For me, I am not bothered at all. I told people at work to call me over my Honeymoon if they needed. Of course, nobody did. I am weird, though-speaking of, I had guests over night before wedding, made them breakfast, and set up and tore down|cleaned my own venue. 🤣

        Comment

        • Cat Herder
          Advanced Daycare.com Member
          • Dec 2010
          • 13744

          #5
          My marriage is my first priority, so I don't answer business calls before/after business hour's or on vacation. Works both ways. I don't intend to spend my life waiting on a shelf, either.

          The outgoing message on my daycare phone (that is left in the playroom and happily out of mind) would tell them to leave a message, when to expect a return call and route them to my business or state licensing page for further information in the meantime.
          - Unless otherwise stated, all my posts are personal opinion and worth what you paid for them.

          Comment

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