That Family

[daycarediva]

WOW!

I would give her a heads up text "Dcm, your check was not able to be cashed due to NSF, I will need X fees, plus the X fee for a bounced check and the X late fees at drop off this morning or dcg cannot attend.

[LostMyMarbles]

*Anxiously eating popcorn, waiting to see what happens tomorrow morning*

Seriously, the nerve of this dcf... I would also accept cash only and then immediately term. But I do not believe they will be showing up.

I hope everything works out in the best possible way for you. Good luck!

g

Enquiring minds want to know!

[Denali]

Update:

Sunday mid morning DCM text me telling me that she just got my message that I left Saturday and called the bank to find out what was going on. She continued to tell me that her account has fraud on it and someone had spent her money. That she'd pay me cash Monday morning. I wasn't going to hold my breath but did remind her that my new policies were in effect, including late payments and returned check fees. She said ok no problem.

She did show up this morning with $300 cash. Eight dollars and fees short of being complete payment. She asked if that was going to ok and if DCG could come, that she could add the rest onto the next check (23rd), I made a "oh that's really not going to work for me face" and she responded that "or I can pay you the rest in 2 days when DCD gets paid..." I told her that would be fine, though if she brought me something from the bank stating that she was the victim of fraud that I'd be more than happy to wave the fees.

she looked uncomfortable and said she should've just made it the payment Friday in cash and we could have avoided all this trouble, that from now on she'd be paying in cash. I agreed that would be best ( didn't say anything about that I was gonna require it because it's always best when parents think it's their idea I've learned).

Told her about brightwheels pay online feature and that we can most definitely do that, since she always has her phone there would be no worry about forgetting a checkbook or having to go to the bank to get cash and run the risk of paying late and getting late payment fees. That she could pay me the morning of when payment was due without any fuss, and wouldn't have to worry about late payment fees as long as payment was authorized the day payment was due.

She said "oh that sounds great" and looked upset/unhappy when she left.

I'm going to put off terminating care with her because as long as I get paid in two days then I don't mind continuing as long as she's going to make payments in cash/brightwheel from now on. Though if she steps out of line or is late she'll get slapped with fees and the rulebook and be gone. We have enough emergency savings to last us a few months if we lose this family.

I have another child scheduled to start Thursday. The DCP's had wanted to start today, but had told me that they wouldn't be able to pay me until Thursday (also a military family). I told them no. And for some reason they thought that I wouldn't be charging them an enrollment fee because they are military..? I quoted them the amount for the two week trial period plus enrollment fee. When getting the total mom told me that she "would have to check and see if that was OK with dad. I'll have to make sure he agrees with the enrollment fee."

Made it clear when she was leaving after her interview that the price and fee wasn't an option and that the full amount would be due Thursday morning along with paperwork if they wanted child care here. She sent a text a few hours ago asking if I'd at least hold the spot until Thursday. I said yes, but if I didn't hear from them by then I'll move on. Again I'm not holding my breath.

I'm not going to stop interviewing. Though All the interviews I seem to be getting are these self entitled parents lately. Thinking that I should be able to do nanny type care, work for free or think I should be OK with getting paid after I provide care , and they're my boss and they can negotiate my rules.

I have an interview Tuesday for a 4 month old and 4 year old. I really don't want to take a baby, but than I actually know this family. The dad was a daycare kid of my mom's way back when. Our families have kept in touch and they were excited to find out that I had my own daycare and may have openings for his kids.

We'll see.

I will keep everyone updated on the current family and they're trying to make their money problems mine. I think it's been made very clear to DCM that I'm done working around they're spending problems and it will need to be paid on time every time Or no care and being slapped with fees.

[EntropyControlSpecialist]

I hope things continue to improve as you continue to use your backbone! happyface

Update:

Sunday mid morning DCM text me telling me that she just got my message that I left Saturday and called the bank to find out what was going on. She continued to tell me that her account has fraud on it and someone had spent her money. That she'd pay me cash Monday morning. I wasn't going to hold my breath but did remind her that my new policies were in effect, including late payments and returned check fees. She said ok no problem.

She did show up this morning with $300 cash. Eight dollars and fees short of being complete payment. She asked if that was going to ok and if DCG could come, that she could add the rest onto the next check (23rd), I made a "oh that's really not going to work for me face" and she responded that "or I can pay you the rest in 2 days when DCD gets paid..." I told her that would be fine, though if she brought me something from the bank stating that she was the victim of fraud that I'd be more than happy to wave the fees.

she looked uncomfortable and said she should've just made it the payment Friday in cash and we could have avoided all this trouble, that from now on she'd be paying in cash. I agreed that would be best ( didn't say anything about that I was gonna require it because it's always best when parents think it's their idea I've learned).

Told her about brightwheels pay online feature and that we can most definitely do that, since she always has her phone there would be no worry about forgetting a checkbook or having to go to the bank to get cash and run the risk of paying late and getting late payment fees. That she could pay me the morning of when payment was due without any fuss, and wouldn't have to worry about late payment fees as long as payment was authorized the day payment was due.

She said "oh that sounds great" and looked upset/unhappy when she left.

I'm going to put off terminating care with her because as long as I get paid in two days then I don't mind continuing as long as she's going to make payments in cash/brightwheel from now on. Though if she steps out of line or is late she'll get slapped with fees and the rulebook and be gone. We have enough emergency savings to last us a few months if we lose this family.

I have another child scheduled to start Thursday. The DCP's had wanted to start today, but had told me that they wouldn't be able to pay me until Thursday (also a military family). I told them no. And for some reason they thought that I wouldn't be charging them an enrollment fee because they are military..? I quoted them the amount for the two week trial period plus enrollment fee. When getting the total mom told me that she "would have to check and see if that was OK with dad. I'll have to make sure he agrees with the enrollment fee."

Made it clear when she was leaving after her interview that the price and fee wasn't an option and that the full amount would be due Thursday morning along with paperwork if they wanted child care here. She sent a text a few hours ago asking if I'd at least hold the spot until Thursday. I said yes, but if I didn't hear from them by then I'll move on. Again I'm not holding my breath.

I'm not going to stop interviewing. Though All the interviews I seem to be getting are these self entitled parents lately. Thinking that I should be able to do nanny type care, work for free or think I should be OK with getting paid after I provide care , and they're my boss and they can negotiate my rules.

I have an interview Tuesday for a 4 month old and 4 year old. I really don't want to take a baby, but than I actually know this family. The dad was a daycare kid of my mom's way back when. Our families have kept in touch and they were excited to find out that I had my own daycare and may have openings for his kids.

We'll see.

I will keep everyone updated on the current family and they're trying to make their money problems mine. I think it's been made very clear to DCM that I'm done working around they're spending problems and it will need to be paid on time every time Or no care and being slapped with fees.

[Unregistered]

May have been a hassle, but you have late fees in your pocket! Way to use your backbone!

[Unregistered]

This whole situation is ridiculous. You will continue to have this problem with this family because you are still continuing to let them get away with it. She brought you the payment, short, and without late fees...must be because the dog they just bought hacked her bank account right? But you let her child stay, and gave her extra time to think of some more excuses why she won't have it next time. The fact that you cannot make a rule and stick to it shows you will not only continue to have these issues with this family but will most likely have the same issues with future families as well.

[Snowmom]

This whole situation is ridiculous. You will continue to have this problem with this family because you are still continuing to let them get away with it. She brought you the payment, short, and without late fees...must be because the dog they just bought hacked her bank account right? But you let her child stay, and gave her extra time to think of some more excuses why she won't have it next time. The fact that you cannot make a rule and stick to it shows you will not only continue to have these issues with this family but will most likely have the same issues with future families as well.

Well, yes and no.

I think many of us struggle with the backbone part of this business. It's time and experience that helps us build it AND determining what aspects of your business are the most important to you- because what's important to one provider, may not be as valuable to another provider.

You (general "you") always need to do what's best for you and your business/family.

She has money in hand and is continuing to interview to replace them when/if necessary. To me, that is a smart choice.
It might not have been the choice many of us would have made, but that's the beauty of owning your own business- she's free to choose whatever course of action she's comfortable with.

[Rockgirl]

This whole situation is ridiculous. You will continue to have this problem with this family because you are still continuing to let them get away with it. She brought you the payment, short, and without late fees...must be because the dog they just bought hacked her bank account right? But you let her child stay, and gave her extra time to think of some more excuses why she won't have it next time. The fact that you cannot make a rule and stick to it shows you will not only continue to have these issues with this family but will most likely have the same issues with future families as well.

Is a scolding necessary?

[Nurse Jackie]

This whole situation is ridiculous. You will continue to have this problem with this family because you are still continuing to let them get away with it. She brought you the payment, short, and without late fees...must be because the dog they just bought hacked her bank account right? But you let her child stay, and gave her extra time to think of some more excuses why she won't have it next time. The fact that you cannot make a rule and stick to it shows you will not only continue to have these issues with this family but will most likely have the same issues with future families as well.

I thought she said she was only $8 short. Anywho way to grow a back bone happyface. Sounds like you're done letting people take advantage of you. Like blackcat said on another post as long as you look at it as they're stealing from your family, which technically they are, it's easy to go mama bear on them. It's ok to feel sorry for parents financial problems however this is a business. I have financial problems too that's why I'm working. Pay me on time the same way you expect your place of employment to pay you.

[Denali]

Sometimes it is necessary to be scolded.

She pretty much has 2 days to pay all that is owed or show proof that she is the victim of fraud and that is why she could not make her payment on time and in full includingate fees. Highly doubt that her account information was stolen, but if it was it is a very lame place to be in and I feel it is reasonable to wave fees under those circumstances.

I can give her two more days to get things figured out.

Financially I need three families to pay my bills, I only have three enrolled right now. We have emergency savings we can use if we must, but would rather not have to get into it. I am interviewing but have had a terrible luck with families after enrollment. They are all sorts of golden until they start, Try to break policy/ I realize they have lied to me during interview/ realize that I am in fact charging the amount I said I was and They can't afford it/ don't want to pay, and once I apply my backbone they are gone within 1-3 days.

If DCM gets everything squared away with me she'll be on A one strike and she's out timeframe.

[Denali]

I thought she said she was only $8 short. Anywho way to grow a back bone happyface. Sounds like you're done letting people take advantage of you. Like blackcat said on another post as long as you look at it as they're stealing from your family, which technically they are, it's easy to go mama bear on them. It's ok to feel sorry for parents financial problems however this is a business. I have financial problems too that's why I'm working. Pay me on time the same way you expect your place of employment to pay you.

Yes if I waive the fees due to fraud on her account then she'll only owe Me $8. Which will be added onto her 23rd payment as long as her fraud claim is true. If she ever tries to short me again on future payments I will turn away at the door regardless of whether it's a dollar or not. At that point it Will be the principle of the fact and her just trying to be the boss.

[Unregistered]

Yes if I waive the fees due to fraud on her account then she'll only owe Me $8. Which will be added onto her 23rd payment as long as her fraud claim is true. If she ever tries to short me again on future payments I will turn away at the door regardless of whether it's a dollar or not. At that point it Will be the principle of the fact and her just trying to be the boss.

Not to be mean, and I'm a different unregistered, but I doubt you have the ability to turn them anyway. It said a lot to me that you were giving her dirty looks and clearly annoyed she was short, but when she said two days you caved in.

[Ariana]

So... they can afford a new puppy but not daycare? Classy.

Bingo! Ladies we all know this is not about financial problems. This is about DCP not enforcing he rules and psychopathic parents who simply don't WANT to pay.

OP stop telling yourself you are the marshmallow of the family. Ever see a marshmallow after it has been left out for a while on your counter? It becomes hard as a rock. This woman is a psychopath. She is using you. You can stand up for yourself and the amount of confidence you will gain will be tremendous, what is the worst thag can happen? She will be angry at you? Big effing deal!

[Denali]

Not to be mean, and I'm a different unregistered, but I doubt you have the ability to turn them anyway. It said a lot to me that you were giving her dirty looks and clearly annoyed she was short, but when she said two days you caved in.

I am fully prepared to deny care Thursday morning is she doesn't provide proof of fraud on her account or pay the full amount owed including fees. 2 days vs a month of providing care for free is a big difference. I do also still have the check as she said I could keep if for the 23rd payment.

It will cover some of what she owes if I cash it Thursday night to cover the fees. If she doesn't pay me at all ever than it wouldn't cover all of it, but it will be something. Alaska pfd's come out in October. So unless The account is closed ( which no one closes their counts during PFD time unless the bank closes it on you). As sleazy as that might make me feel, she would owe me the money that the check is written for and I have the right to collect it if I have the means to do so. If I have to do this than care will be terminated.

I am serious about 'slapping' her in the face with the rule book and taking her to court if I must. They are not PCS'ing until April. I have confirmed this.

If she pays me then that will buy me time to find a family to replace her and not put me in any real financial hardship. I would like to avoid that if at all possible. But I'm not going to work for free passed the two days that I've given her. If she actually had fraud on her account then by Thursday not only would she have her husband's paycheck but the bank should have credited her the money that was stolen. Do not pay me Thursday all that is owed would simply mean that she lied about the fraud and care would terminated. I would either cash the check to get what I'm owed or proceed to small claims court.

Though that is a question I should ask you guys. If I don't get paid Thursday would you take the check I have and cash it to get the money owed or file a small claims straight off the bat?

[Ariana]

It is NOT reasonable to waive fees for any reason! If she called her electric company and said "I can't pay my bill because my account has been hacked" do you think they would care?

The faster you understabd that she doesn't want to pay you the faster this will all end.