Late Pmt Fees

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • KIDZRMYBIZ
    Daycare.com Member
    • Jun 2013
    • 672

    Late Pmt Fees

    Does anyone else feel that so many people we encounter behave so self-entitled - as though everyone else on this planet was put here specifically to serve them?

    I started a new DCF this week. I thought it seemed they were very reasonable and we were a great fit. During the interview, they asked about my payment due date, which is at drop-off on the first day of attendance of the current week. DCK will be here M-F, and DCM asked if they could pay at pick-up on W instead, which is payday for them. I explained that would NOT be acceptable for the current week, but they could pay ahead for the coming week or even 2 weeks if that worked better for their budgeting. DCD interjected that that was fine, while he and DCM exchanged a sharp look. I didn't think much of it at the time, and figured it was merely something different to adjust to from their previous provider's policy.

    They arrived Monday morning with a check for this week. All is well. Then, last night at pick-up DCM asked (in front of 2 other DCMs) if it would be alright to pay on W pick-up instead. I simply stated, "If you need to pay late and DCK is in attendance, you will need to add the late payment fees to your payment." She asked how much the late fees are. (I'm sure she knew. It's in my contract that we went over, and they are STEEP. I feel like she thought maybe making me say it out loud would make me squirm or back off?Nope.) I said, "It's $10 every opportunity you have to pay and don't." Then I counted it out on my fingers: $10 at p/u M + $10 at d/o T + $10 p/u T + $10 d/o W = $40 added to weekly payment. She gave me a dirty look and an "okaaaaay" and left. I'm sure she feels that I am being unreasonable. I WANTED to say, "Perhaps I wasn't clear, DCM. This is Daycare Name's Child Care and PRESCHOOL...not Daycare Name's Child Care and LOAN.

    Really? Do they really not see that this is my paycheck? Do they really not understand that I use that money to pay my bills, and if they pay me late, I pay my bills late? So many seem to have the impression that the rules don't apply to them, that they or their circumstances are so special that all else must bend to them with no ill consequence.

    Vent over. Just disappointed that another DCF will sign on despite not agreeing with a policy.
  • Blackcat31
    • Oct 2010
    • 36124

    #2
    Originally posted by KIDZRMYBIZ
    Does anyone else feel that so many people we encounter behave so self-entitled - as though everyone else on this planet was put here specifically to serve them?

    I started a new DCF this week. I thought it seemed they were very reasonable and we were a great fit. During the interview, they asked about my payment due date, which is at drop-off on the first day of attendance of the current week. DCK will be here M-F, and DCM asked if they could pay at pick-up on W instead, which is payday for them. I explained that would NOT be acceptable for the current week, but they could pay ahead for the coming week or even 2 weeks if that worked better for their budgeting. DCD interjected that that was fine, while he and DCM exchanged a sharp look. I didn't think much of it at the time, and figured it was merely something different to adjust to from their previous provider's policy.

    They arrived Monday morning with a check for this week. All is well. Then, last night at pick-up DCM asked (in front of 2 other DCMs) if it would be alright to pay on W pick-up instead. I simply stated, "If you need to pay late and DCK is in attendance, you will need to add the late payment fees to your payment." She asked how much the late fees are. (I'm sure she knew. It's in my contract that we went over, and they are STEEP. I feel like she thought maybe making me say it out loud would make me squirm or back off?Nope.) I said, "It's $10 every opportunity you have to pay and don't." Then I counted it out on my fingers: $10 at p/u M + $10 at d/o T + $10 p/u T + $10 d/o W = $40 added to weekly payment. She gave me a dirty look and an "okaaaaay" and left. I'm sure she feels that I am being unreasonable. I WANTED to say, "Perhaps I wasn't clear, DCM. This is Daycare Name's Child Care and PRESCHOOL...not Daycare Name's Child Care and LOAN.

    Really? Do they really not see that this is my paycheck? Do they really not understand that I use that money to pay my bills, and if they pay me late, I pay my bills late? So many seem to have the impression that the rules don't apply to them, that they or their circumstances are so special that all else must bend to them with no ill consequence.

    Vent over. Just disappointed that another DCF will sign on despite not agreeing with a policy.
    Oh, they fully understand....they just figure since you are a daycare provider you are a pushover and do this for the love of their child....

    Although I have VERY little issues with payments, I still have the same conversations with my DCP's from time to time.

    One thing I have learned though that is more helpful than having to say anything outloud is to repeat the following phrase over and over any time their is a question from a parent....

    "What does your handbook say about it?"

    Even if I know the answer off the top of my head or by heart, I still respond that way because I was taught in a advanced psych class once that the more you steer a person to solving their own problems/questions the less you will need to assist them or help them out with things you know they know (or can easily find out on their own). It really does work.

    Especially because you KNOW this mom knew the answer, she just asked out loud in front of others because she KNEW (or thought) it would put you on the spot. (glad to hear you didn't fall for that one.. )

    Comment

    • Josiegirl
      Daycare.com Member
      • Jun 2013
      • 10834

      #3
      When I grow up I want to be just like the both of you.

      I'm such a huge wimp.

      Comment

      • Unregistered

        #4
        She is asking in front of people hoping you will back down.... too funny as it had the opposite effect. Reminds me of when my ds asks for things in front of his friends when he knows I'll say no and then asks why. Awkward in front of his friends but I just lay it out 'because I don't want to spend the money on that'. Embarrass you? Oh well

        Comment

        Working...