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I had a check from a new DCF bounce. I emailed them last night, told them they must bring cash for the amount plus returned check fee this morning, and if payment was not made this morning my late fees would begin adding to it.
DCM emails back and said oops, I accidentally wrote your check from my old account and thought it was weird you hadn't cashed it yet. Riiiiiiiiiiight. It's the same account she wrote the previous checks from, aaaaaaaaaand she wrote this particular bounced check to my business name, which I had to email her to bring me a new one written out to my first and last name (this is in my contract) at pick-up. At pick-up DCM told me it was the last check from the book and she was waiting for her new order to come in. The number on the check was not an ending book number, but instead of calling her a liar I told her to add my name to the check and initial it. Why would you order checks for an account you closed? One of them is a lie.
I have had 2 previous payment problems with them, and I think there is going to be many more to come. These things amount to annoying inconveniences because we are not paycheck-to-paycheck, but would be major problems if our money were tighter. It's just really disrespectful, and I want to tell them I wasn't born yesterday.
DCM told me in this in an email sending an invoice for a late payment fee:
Just so you know, I may forget things from time to time. I manage a lot of different people and things and once in a while I will forget something in the moment. However, I will never cause any problems paying a late fee. I understand that there are consequences to forgetting to leave the money at drop off.
Okay, well, but I still have to send an invoice so she can't say she forgot or didn't know how much or some other excuse. And I don't want the late fees, I want her to follow policy. What a piece of work.
DCM emails back and said oops, I accidentally wrote your check from my old account and thought it was weird you hadn't cashed it yet. Riiiiiiiiiiight. It's the same account she wrote the previous checks from, aaaaaaaaaand she wrote this particular bounced check to my business name, which I had to email her to bring me a new one written out to my first and last name (this is in my contract) at pick-up. At pick-up DCM told me it was the last check from the book and she was waiting for her new order to come in. The number on the check was not an ending book number, but instead of calling her a liar I told her to add my name to the check and initial it. Why would you order checks for an account you closed? One of them is a lie.
I have had 2 previous payment problems with them, and I think there is going to be many more to come. These things amount to annoying inconveniences because we are not paycheck-to-paycheck, but would be major problems if our money were tighter. It's just really disrespectful, and I want to tell them I wasn't born yesterday.
DCM told me in this in an email sending an invoice for a late payment fee:
Just so you know, I may forget things from time to time. I manage a lot of different people and things and once in a while I will forget something in the moment. However, I will never cause any problems paying a late fee. I understand that there are consequences to forgetting to leave the money at drop off.
Okay, well, but I still have to send an invoice so she can't say she forgot or didn't know how much or some other excuse. And I don't want the late fees, I want her to follow policy. What a piece of work.
Wonder how mom would feel if you said to her "opps, sorry I have to manage the behavior of so many little people that I forgot to feed/change/whatever her child.
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