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  • CraftyMom
    Daycare.com Member
    • Jan 2014
    • 2285

    #16
    3.5 hours after you closed? That is a REALLY long time to be late!

    What did DCK do the whole time?

    I'd be furious! I don't care how much money she handed me! I have a part time job after daycare some nights and that would have made me miss work!

    On nights I don't work my kids have their activities that we also would have missed (or took dck with me which I would also be upset about!)

    Comment

    • Mister Sir Husband
      cook, cleaner, bug killer
      • May 2013
      • 306

      #17
      Speaking only for myself here.. but given a choice of going to another job and earning a few bucks that evening.. or taking an extra kid with me somewhere.. weighed against collecting an extra 200+ in cash... I'd grab the cash ๐Ÿ˜Š. Now obviously I don't know other providers actual situations and I'm not trying to offend anyone. I'm just trying to wrap my head around the fact that so many on this site are struggling with payment of late fees and yet others are upset this aunt was clearly and excessively late, but walked in with money in hand. That's what late fees are for, to cover the inconvenience of having a child extra time. I'd take the money, smile, and tell her there's no rush picking up in the future as long as you bring your checkbook.
      Chief cook, bottle washer & spider killer...

      Comment

      • Blackcat31
        • Oct 2010
        • 36124

        #18
        Originally posted by Mister Sir Husband
        Speaking only for myself here.. but given a choice of going to another job and earning a few bucks that evening.. or taking an extra kid with me somewhere.. weighed against collecting an extra 200+ in cash... I'd grab the cash ๏ฟฝ๏ฟฝ. Now obviously I don't know other providers actual situations and I'm not trying to offend anyone. I'm just trying to wrap my head around the fact that so many on this site are struggling with payment of late fees and yet others are upset this aunt was clearly and excessively late, but walked in with money in hand. That's what late fees are for, to cover the inconvenience of having a child extra time. I'd take the money, smile, and tell her there's no rush picking up in the future as long as you bring your checkbook.
        I agree about the many issues providers have with late pick ups, but for me the late fee is NOT about making extra money (although, that IS nice in some cases of extremely late) but for me the money is suppose to be a deterrent to not pick up late at all.

        Money seems to be the best way to communicate the "don't do it" part of it as parents don't always respond to clear rules and policies.

        I find lateness with no communication or lateness in the extreme to be VERY disrespectful and rude. I feel being late says "MY time (parent) is MORE important than yours" and that is so not cool.

        My late fee is a flat inconvenience fee + $1 per minute. Those fees double with each occurrence and ends with IMMEDIATE termination the 3rd instance.

        Also, late to me is a few minutes. Anything beyond the 20-30 minute mark is just not acceptable to me.

        Licensing here doesn't allow me to care for a child beyond business hours and I can NOT take a child with me if I don't have the proper insurance and permissions, which I don't have because I refuse to ever have to transport a DCK. A child left here beyond 30 minutes of my closing time requires a call to CPS and they take it from there.

        In OP's case, I personally would not bar the Aunt from picking up as I feel that is something the family itself needs to handle/manage and if the Aunt was/is late, the fee still needs to be paid (I don't care WHO pays it) and the family should have to sort out the mess with their own family member. They can tell the Aunt, that her behavior could have cost them their daycare space etc and that she cannot be late again.

        I also feel that barring the Aunt from being on the pick up list may hinder the parent if they ever need to have her pick up again as not everyone has an extensive list of family/friends that will be a contact person for them.

        I feel that if the Aunt was representing the family then the frustration should be aimed at the family who appointed the Aunt to fill in for them and let them deal with it as a family.

        As the provider I would not be mad AT the parents but I would let THEM (not the aunt) know I WAS angry about the situation and that they need to figure it out as it can't happen again without possibly risking their space.

        Comment

        • daycare
          Advanced Daycare.com *********
          • Feb 2011
          • 16259

          #19
          Originally posted by Blackcat31
          I agree about the many issues providers have with late pick ups, but for me the late fee is NOT about making extra money (although, that IS nice in some cases of extremely late) but for me the money is suppose to be a deterrent to not pick up late at all.

          Money seems to be the best way to communicate the "don't do it" part of it as parents don't always respond to clear rules and policies.

          I find lateness with no communication or lateness in the extreme to be VERY disrespectful and rude. I feel being late says "MY time (parent) is MORE important than yours" and that is so not cool.

          My late fee is a flat inconvenience fee + $1 per minute. Those fees double with each occurrence and ends with IMMEDIATE termination the 3rd instance.

          Also, late to me is a few minutes. Anything beyond the 20-30 minute mark is just not acceptable to me.

          Licensing here doesn't allow me to care for a child beyond business hours and I can NOT take a child with me if I don't have the proper insurance and permissions, which I don't have because I refuse to ever have to transport a DCK. A child left here beyond 30 minutes of my closing time requires a call to CPS and they take it from there.

          In OP's case, I personally would not bar the Aunt from picking up as I feel that is something the family itself needs to handle/manage and if the Aunt was/is late, the fee still needs to be paid (I don't care WHO pays it) and the family should have to sort out the mess with their own family member. They can tell the Aunt, that her behavior could have cost them their daycare space etc and that she cannot be late again.

          I also feel that barring the Aunt from being on the pick up list may hinder the parent if they ever need to have her pick up again as not everyone has an extensive list of family/friends that will be a contact person for them.

          I feel that if the Aunt was representing the family then the frustration should be aimed at the family who appointed the Aunt to fill in for them and let them deal with it as a family.

          As the provider I would not be mad AT the parents but I would let THEM (not the aunt) know I WAS angry about the situation and that they need to figure it out as it can't happen again without possibly risking their space.
          I was beyond furious. I don't want the additional money. N O amount of money can replace missing my sons first football game at Friday NIght Lights.

          I did tell the family that because this was the second time that she was late picking up and all of the hassle she created with her lies that I will no longer accept her as an alternate pick up.

          The DCM said she completely understood and that she was beyond sorry, offered to take us out to dinner, which I kindly declined.


          Now thinking back, I actually termed a GMA before for causing lots of issues. The family is still here.

          Comment

          • rebekki78
            Daycare.com Member
            • Sep 2013
            • 137

            #20
            I did not term a family pick up person for being late after hours, but for always being late upon drop off. I never knew when dcg would be dropped off by said person, and they never had respect for anyone other then themselves, especially when it came to time. It got to be frustrating, especially when we had things planned. I almost wanted to implement a fee for late drop off but this person was the ONLY person that never called/texted when they were running hours late, so I just termed drop off person. There are so many odd circumstances that I have encountered. If I had a contract to cover them all individually then the it would be a book the size of a dictionary. So sometimes I have rules for a family to family basis, such as that one.

            Comment

            • rebekki78
              Daycare.com Member
              • Sep 2013
              • 137

              #21
              Originally posted by coolconfidentme
              I had an alternative pick up last week who came about 15 minutes past closing. DCH, who does closing, reminded of the fee. She replied, "I got stuck at work." He was quick to say, "I'm sure they are going to pay you for staying over like me." ::::::
              happyface:: Love it. I am not always as witty as I wish I could be!

              Comment

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