Terming this Family

[Blackcat31]

I have tried and it's become so old. I feel like a broken record with them. They've had issues with being late several times before, sometimes up to a week, but this is the first time they've been seriously behind. Dcg goes to kinder in August and I'm thinking they will leave me with an unpaid balance that I'll never get. So I'm thinking I better get my money and run!

Maybe it's time to re-do your payment policies so you don't find yourself so exasperated with one family and their poor payment habits.

I used to have one set late fee and just applied it each time a family was late. Then I noticed, it wasn't the fact they were late with payment that got to me but the fact that it was habitual and they never ever appeared remorseful or sorry about it.

They apologized but it was just the obligatory words without real meaning and I "felt" that.

When I moved to the tiered rate scale, I applied the same logic to my late fees.

My late fees now work like this:

First late payment = $10 PER calendar day until paid in full
Second late payment = $20 PER calendar day until paid in full
Third late payment = immediate termination.

That way, I don't allow the resentment to build and the families seem to grasp better the fact that their late payment is inching them close to actually losing their care arrangements.

Of course NO SERVICES are available if there is an outstanding balance due.

Just wanted to offer you a suggestion to avoid future stress in regards to habitual late payers that don't seem to care that it impacts your budget when they are careless and/or forgetful.

[NightOwl]

Maybe it's time to re-do your payment policies so you don't find yourself so exasperated with one family and their poor payment habits.

I used to have one set late fee and just applied it each time a family was late. Then I noticed, it wasn't the fact they were late with payment that got to me but the fact that it was habitual and they never ever appeared remorseful or sorry about it.

They apologized but it was just the obligatory words without real meaning and I "felt" that.

When I moved to the tiered rate scale, I applied the same logic to my late fees.

My late fees now work like this:

First late payment = $10 PER calendar day until paid in full
Second late payment = $20 PER calendar day until paid in full
Third late payment = immediate termination.

That way, I don't allow the resentment to build and the families seem to grasp better the fact that their late payment is inching them close to actually losing their care arrangements.

Of course NO SERVICES are available if there is an outstanding balance due.

Just wanted to offer you a suggestion to avoid future stress in regards to habitual late payers that don't seem to care that it impacts your budget when they are careless and/or forgetful.

Excellent advice BC!