I set up an interview for a new dcb at 6:30...the time my last child was going to be leaving. I close at 5:30 but they need care until 6:30 only on Fridays.
New family arrived on time and we are going over the policy at 7 pm...when the current client shows up to get her child.
I already accomodate her by keeping the child an hour past my closing time on Fridays without any additional fees...and then she shows up another half hour late. That was an hour and a half PAST my closing time.
So guess who had to be confronted with late pick up fees right in front of the new client!!! happyfacehappyfacehappyfacehappyfacehappyfacehappyface
New family arrived on time and we are going over the policy at 7 pm...when the current client shows up to get her child.
I already accomodate her by keeping the child an hour past my closing time on Fridays without any additional fees...and then she shows up another half hour late. That was an hour and a half PAST my closing time.
So guess who had to be confronted with late pick up fees right in front of the new client!!! happyfacehappyfacehappyfacehappyfacehappyfacehappyface
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