Okay I'll try to make it brief but there are a few things that irritated me today. A family gave their two-weeks notice today after a month and after assuring me that they were permanent and not temporary. DCM mom (grandma) decided she would go back to caring for the kids again after telling them she wasn't able to anymore because she was going back to work (which is why this family needed daycare in the first place). Apparently she has not found work and her unemployent will run out soon so she wants to take care of the kids again. Okay fine, I get it. They feel better having the kids with a family member and they will probably pay less. It peeved me a little that they told me over and over that they were going to be permanent before we agreed to take them on and now they are leaving after a month.
What really gets me is that this family found a way around my policies and it was my fault. Before they signed on I made them aware that we were going on vacation Wednesday July 21st through Sunday July 25th. I have paid vacation that I am owed but had decided not to use it for this vacation and preffered to save it for when my baby comes in November. I gave my clients a written notice of this the same week that this family signed up including this family. The notice said that I would not be using paid vacation for this trip and that they would pay a daily rate for Monday & Tuesday based on their weekly rates and even stated how much they needed to pay for that week. I did it so that we would be clear as to what everyone would pay in advance and there would be no excuses or confusion. So today they gave me their two weeks notice in writing and DCM tells me that as per our agreement the deposit that they gave covers the last two weeks of care. The problem is that next week I go on vacation and I gave her a notice telling her that her fee for that week is only for Monday & Tuesday and so she wants to be reimbursed for Fridays difference.
I talked to her about how it also says that it covers it whether or not they come or not and that I should not have to reimburse her any money because I prorated their fees for the week I'd be gone thinking that they were staying and thinking that I would be given my paid two weeks vacation later in the year, which i wouldn't be now since they are leaving. She came back with that they are also entitled to 5 days vacation a year free of charge and that they would not be getting it either. I reminded her that to get it I needed to be given two weeks notice minimum of them taking their vacation and they have already given their two week terimination so they themselves forfeited their free week of vacation. Anyway, we went back and forth a little bit (not aggrivated just discussing) and she left to work without us agreeing on anything. So here I am irritated at myself more than anything because they found a loophole (whether intentional or unintentional) and now I have to change my policies.
I realized that I needed to add that families get vacation times after they have been here a year but I am wondering if that means that they have to be here a year for me to also get my paid vacation time. What do you guys think? How do you do it?
I need to change my policies so I was wondering how you all had it worded before I make my notices and hand them to the families.
What really gets me is that this family found a way around my policies and it was my fault. Before they signed on I made them aware that we were going on vacation Wednesday July 21st through Sunday July 25th. I have paid vacation that I am owed but had decided not to use it for this vacation and preffered to save it for when my baby comes in November. I gave my clients a written notice of this the same week that this family signed up including this family. The notice said that I would not be using paid vacation for this trip and that they would pay a daily rate for Monday & Tuesday based on their weekly rates and even stated how much they needed to pay for that week. I did it so that we would be clear as to what everyone would pay in advance and there would be no excuses or confusion. So today they gave me their two weeks notice in writing and DCM tells me that as per our agreement the deposit that they gave covers the last two weeks of care. The problem is that next week I go on vacation and I gave her a notice telling her that her fee for that week is only for Monday & Tuesday and so she wants to be reimbursed for Fridays difference.
I talked to her about how it also says that it covers it whether or not they come or not and that I should not have to reimburse her any money because I prorated their fees for the week I'd be gone thinking that they were staying and thinking that I would be given my paid two weeks vacation later in the year, which i wouldn't be now since they are leaving. She came back with that they are also entitled to 5 days vacation a year free of charge and that they would not be getting it either. I reminded her that to get it I needed to be given two weeks notice minimum of them taking their vacation and they have already given their two week terimination so they themselves forfeited their free week of vacation. Anyway, we went back and forth a little bit (not aggrivated just discussing) and she left to work without us agreeing on anything. So here I am irritated at myself more than anything because they found a loophole (whether intentional or unintentional) and now I have to change my policies.
I realized that I needed to add that families get vacation times after they have been here a year but I am wondering if that means that they have to be here a year for me to also get my paid vacation time. What do you guys think? How do you do it?
I need to change my policies so I was wondering how you all had it worded before I make my notices and hand them to the families.
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