So Mad Ugh
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May I ask, why do you collect at the end of the week??? Is this an unusual case for this family? Or is this just your regular policy? In the future, it may be wise to collect in advance of care. Either the Friday before or the Monday of the week of care. Just my two cents. I am so sorry if this is indeed true. Why is it so difficult for people to be honest!- Flag
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I think you should do this also. You could even be completely casual and non-confrontational about it.
"Hey, little girl said brothers are at xyz daycare now, how are they getting along there?"
Then you could just do the smile, eyebrows up, blinky thing waiting for the answer.- Flag
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Yes, this is what I would do also. Akward silences seem to work well. The jig is up lady. I agree that if you do continue to care for her daughter you should ask for payment in advance from now on. You don't want to get jipped ... how does she expect you to trust her if she has in fact already lied to you?- Flag
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LMBO, she left before I could ask! I told her about dcg's day and then I said "So, I hear the boys" and boom just like like she says "We're late, bye see ya tomorrow" and dashed out the door! I was just like Really?? :confused:
This morning she came in with swollen red eyes so I didn't want to upset her if she had been crying. Her husband actually followed her here, pulled in after her. She looked like she was going to cry, sighed and said bye. They looked like they were fighting and then both left after 5 minutes. I'm giving it another shot today at pick up! Wish me luck...- Flag
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Isn't it interesting that we are always trying to be sensitive to our clients and all the problems they have, yet when it comes to not paying us and putting our family through hardships, there is no sympathy. I'm amazed at the lack of compassion sometimes. It's sad that it's so one-sided.- Flag
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I'm not one to have confrontation if there is no reason for the end game. If it were me, I would ask for payment upfront. However, I would not confront her on the information you received from her child. It puts everyone, including the child, in an uncomfortable situation. If she lied, then she knows it and has to live with that.- Flag
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Isn't it interesting that we are always trying to be sensitive to our clients and all the problems they have, yet when it comes to not paying us and putting our family through hardships, there is no sympathy. I'm amazed at the lack of compassion sometimes. It's sad that it's so one-sided.
and doesn't it ALWAYS seem that the people who expect the most "help" are the least likely to help anyone else.- Flag
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Me too!!! This is just like watching a very interesting show and then the really good part somes up and your like "omigosh" and then ... they break for a commercial:
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